TEI of SERRES Department of Business Administration MBA in Hospitality & Tourism A Project By Konstantinos Karanikolas Ioanna Koumleli Victoria Tsiamoura Date 22/01/2013 Professor: Maria Tsourela Tourism is a sector that is more possible to be affected when a crisis occurs. As a crisis is defined every natural or man-made disaster that can impact the long-term functions of an organization or prevent it
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IHM110 Week 2: Introduction to Hospitality Industry and the Origin of the Hotel IHM 110 Outline • Meaning and definition of Hospitality industry • The origin of the hotel • What service the industry provides and who it provides for • Characteristics of the hospitality industry IHM 110 What is the meaning of HOSPITALITY “The friendly reception and treatment of guest or stranger” ____________ “The act of kindness in welcoming and looking after the basic needs of guests or strangers‚ mainly relation
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International Journal of Culture‚ Tourism and Hospitality Research (eJournal by Emerald Insight) Hospitality is the defining feature of India and Indians. In the era where national boundaries are fading fuelled by rapid movement of culture‚ capital and knowledge across borders‚ hospitality industry has emerged as one of the largest employers in the world. It is second only to the oil industry‚ in terms of turnover and exchange of foreign currency. The Indian hospitality industry is growing at a rate of
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The Guest by Albert Camus highlights several golden principles of life. For every action there is an opposite or equal reaction. Throughout the story‚ each character has a choice to make that will affect the well-being of others. The freedom of choice is shown through the conflict of the three characters—Daru‚ Balducci‚ and the Arab. Daru has a choice to allow the Arab to choose for himself‚ Balducci has a choice that could result in the loss of employment‚ and the Arab has a choice that may benefit
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Be Our Guest-‐ Case Write Up Founded in 1983 by Stephen Lizio‚ Be Our Guest started off providing temporary wait-‐staff and other services to catering companies. The firm later began to rent tables‚ chairs‚ and other equipment to caterers. Be Our Guest grew rapidly‚ reaching revenues
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Be Our Guest Case Study Founded in 1983‚ Be Our Guest is a firm dedicated to assisting catering companies in their equipment needs. Catering to a higher echelon of the catering business community‚ it offered very elegant inventory that could be used at many top notch hotels. Furthermore‚ some of the industry success factors that Be Our Guest prides itself upon are maintaining positive relationships‚ high quality service‚ and high customer satisfaction. Traditionally‚ it is that that keeping a
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“The tourism product is a complex human experience” (Middleton). Discuss and give specific examples. Tourism is an activity that individuals enjoy and they are motivated by a wide range of desires. The tourism phenomenon is challenging to understand and businesses must carefully evaluate the tourist’s perceptions of what constitutes a tourism product. This has to be done in order to understand individual behavior‚ the psychology of tourists and potential tourists and identify their wants and needs
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Be Our Guest‚ Inc. In 1983‚ Stephen Lizio integrated his wide array of experiences in the wine and food industry to find Be Our Guest‚ Inc. in 1983. Primarily serving caterers‚ the company initially provided only labor through wait-staff but eventually expanded their services to include equipment like tables and chairs‚ which became the foundation of the business. Lizio gradually developed a core management team‚ comprising of himself as the Chairman‚ Al Lovata as the CEO‚ and Simone Williamson
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trends of tourism and hospitality Nowadays‚ people more than ever travel freely around the world. The international tourist arrivals from 674 million in 2000‚ reached the 797 in 2005 and the 940 million in 2010. Respectively‚ the international tourism receipts from 475 billion US dollars in 2000‚ reached the 679 billion in 2005 and the 918 billion. The tourism and hospitality industry is among the most diverse of all industries in terms of employee population and groups of guests. Hospitality and tourism
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Choosing a career in the Hospitality Industry So‚ it is time to decide what you will do with your life. What will you choose? Perhaps you might consider a career in the hospitality industry. What is the hospitality industry? The hospitality industry is defined as the activity of providing lodging‚ food and beverage‚ and recreational services‚ which include but are not limited to hotels‚ motels‚ clubs‚ casinos‚ restaurants‚ recreation facilities‚ tourism‚ cruise lines‚ and theme parks. Wow‚ what
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