Title: Solving complain and walk away guest Characters: • Ms An‚ the guest. She just gets off the plane‚ she is tired. • Miss Eva‚ the assistant manager of front office. She worked in the hotel for 5 years. She is kind and willing to solve problems and complains. • Miss Diane‚ the receptionist. She is kind and has enthusiasms towards the work‚ but don’t have much experience in hospitality industry. Problem: Ms An comes to the hotel reception in the afternoon‚ she has guaranteed reservation
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Tourism Industry of Bangladesh Term Paper International Business BUS 301 Submitted on: 20th July 2014 Letter of Transmittal 20th July 2014 Sub: Submission of term paper for completion of academic course Dear Madam‚ This is to inform you that we have completed our term paper on Tourism Industry of Bangladesh for the Summer 2014 semester as a requirement of our academic course International Business (BUS 301). The report encompasses on the functioning‚ organization
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A REPORT ON Case Study on Measuring Intangible Assets – Indian Experience - 1 - BEYOND BALANCE SHEETS… Measuring Intangible assets- an Indian case study “Just as you can ’t measure what you can ’t describe‚ you can ’t manage what you can ’t measure...” While many companies have strived to differentiate their annual reports and make them informative‚ attractive and easy to read‚ most still take a rear-view-mirror approach‚ focusing almost exclusively on history and analyses of past performance
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The Experiences Carl Dennis’ poem‚ “The God Who Loves You”‚ has a theme and tone much like Nathaniel Hawthorne’s‚ “Young Goodman Brown.” The two narratives tell a tale of a man making his own choices in life; however the choices are bleak and the consequences of each choice in the two stories result in a disheartening and questionable resolution. Tone and theme play a critical role in Carl Dennis’‚ “The God Who Loves You‚” and Nathaniel Hawthorne’s “Young Goodman Brown‚” each portrays parts of
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My Experience in Faith Hospital My visit in the hospital was totally unexpected. Days before were the time for preparation for the upcoming graduation day to be held on March 21‚ that is on Thursday. Suddenly my brother caught a fever on Tuesday. Day after‚ my sister’s temperature risen. The cause of their fever was unknown‚ my parents just treat them with home remedies. Instead they will be cured‚ their sickness got only worse. So‚ my parents decided to bring them to the hospital after my
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My November Guest My Sorrow‚ when she’s here with me‚ Thinks these dark days of autumn rain Are beautiful as days can be; She loves the bare‚ the withered tree; She walks the sodden pasture lane. Her pleasure will not let me stay. She talks and I am fain to list: She’s glad the birds are gone away‚ She’s glad her simple worsted grady Is silver now with clinging mist. The desolate‚ deserted trees‚ The faded earth‚ the heavy sky‚ The beauties she so ryly sees‚ She thinks I have no
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Albert Camus’ story "The Guest‚" takes place in the rough terrain of Algeria at the end of World War II. Algeria‚ under French control at the time‚ was very tense due to civil unrest of the Arabic people. The protagonist of the story is Daru‚ a solitary French schoolteacher who lives at a school on a remote plateau that has been deserted due to a freak snowstorm after eight months of drought. Two minor characters‚ a French policeman‚ Balducci‚ and an Arab prisoner arrive at the school. Balducci commands
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Family cooperation is one of the most important things that keep the family running smooth and keeping the family happy. In the novel Ordinary People written by Judith Guest‚ she showed that a family cannot function properly without communications and caring of each other. Lack of these things would usually results in family separation. In the novel’s case‚ it didn’t turn out to be a disaster but it turn out to be another happy thing for this family. At some point of the novel‚ the relationship
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Reaction Paper about the Guest Speaker Last Wednesday‚ September 5‚ 2012‚ was our National Science Month Celebration with the theme: “Science in the K-12 curriculum‚ sustaining a better future.” Our guest speaker was born on July 15‚ 1965 in Cotabato City. She finished her study on Western Mindanao State University in 1978 as third honourable mention. She passed the examination for the qualifications on studying in Philippines Science High School and studied in Philippines Science High School-Diliman
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A year ago‚ I attended a traditional Ukrainian funeral‚ which was a first for myself. It was an experience that I will never forget‚ as it was a lot different from any other funeral I have attended. I attended the funeral with my grandmother‚ as it was for her aunt and I felt it would be beneficial if she attended with someone. On the way to the funeral I had no idea what I was about to experience. On the way out I remember feeling very weird about what all had taken place. In any funeral I had
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