CASE STUDY- SPRINGHILL COUNTRY GUEST HOUSE 1. INTRODUCTION 2. THE BEST TARGET SEGMENT 3. THEIR MEDIA / INFORMATION SOURCE HABITS 4. PREFERENCES BASED ON PREVIOUS PURCASING 5. THE KEY BUYING CRITERIA 1. Introduction Springhill Country Guest House is a large hotel and conference facility owned and operated by the Jackson Family in Queensland. They have a lot of features such as general hospitality‚ conferences and orchard. Springhill aims to maintain its current growth
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Hotel Guest Security Hotel guests want to feel safe and secure in their temporary home. Hotels have a duty to protect them. After all‚ the business depends upon them. Apart from the possibility of death or injury and destruction‚ the adverse publicity from an incident‚ can result in ruined reputations‚ failing business and knock-on effects to tourism in the country or region. The risk to hotels can also increase because of the identity of an individual guest or his or her family.
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BBHM101 The Contemporary Hospitality and Tourism Industry |Duration |Level |Core / Elective |Subject Credits |Course Credits | |1 semester |Year 1 |Core |4.5 |BBHM: 150 | | | | | |BIHM: 199 | |Timetabled Hours |Personal Study |Total
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ADOPTION OF ICT IN THE TOURISM AND HOSPITALITY INDUSTRY Abstract Information Communication Technologies (ICTs) have revolutionised the travel industry in the last decade. eTourism reflects the digitalisation of all processes and value chains in the tourism‚ travel‚ hospitality and catering industries. It emerges as a term describing the entire range of applications of ICTs on tourism and the implications for the tourism value chain. Major opportunities and challenges have emerged and need to be
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THE ARAB GUEST The Arab travel mentality can vary greatly as the Arabian region stretches over a vast area encompassing 22 countries from Mauritania in the west to Yemen in the east. As the majority of Arab guests are from the United Arab Emirates (UAE)‚ consisting of Qatar‚ Bahrain‚ Oman and Kuwait‚ the advice given here pertains mainly to this important region. The above-named states have in common rapid economic growth due to the large oil and gas reserves. These states have been catapulted from
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quake. ------------------------------------------------- Slide Three Title – Objectives Key Words * Ensure Guest Satisfaction * Protect the Brand * Maximize Profitability Script - In the days following the earthquake the company wrestled with several issues as they determined whether to continue to stop in Labadee or temporarily abandon the port of call. Their objectives would be to 1) Ensure guest satisfaction; 2) protect the brand; 2) maximize profitability. -------------------------------------------------
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Introduction The hospitality industry is a broad category of fields within the service industry that includes lodging‚ restaurants‚ event planning‚ theme parks‚ transportation‚ cruise line‚ and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant‚ hotel‚ or even an amusement park consists of multiple groups such as facility
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Diploma in hotel and tourism management Assignment - Paper: DHTM Date of submitted: 26/8/2014 Tutor: I declare that the work contained in this assignment is my own‚ except where the acknowledgment of source is made. Some work is taken from internet sites also. I understand that my work may be used for moderation purpose. Name: Ravneet singh Signature: Date: 26/8/2014 Tourism There is no one term which defines the tourism. Many terms are used
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Much controversy has surrounded the delicate subject known as the guest worker program. The question of whether the guest worker members‚ employed in the H-2A and H-2B programs‚ are treated fairly and receive fair pay is a one sided argument considering all the evidence and statements from mistreated workers. In some incidents workers were cheated out of their pay and worked in ill-suited environments. For instance‚ migrant workers in both the H-2A and H-2B programs were often already in debt
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Review Your Role‚ Responsibilities and Boundaries as a Teacher in Terms of the Teaching/Training Cycle. Review your role‚ responsibilities and boundaries as a teacher in terms of the teaching/training cycle. ROLE OF A TEACHER A teacher’s role is to ensure that they deliver a relevant‚ informative‚ easily understood method of training to their learners. If delivered correctly it will enable those learners to gain knowledge‚ increase their skills which in turn will increase their confidence and ability
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