PRODUCTION AND OPERATIONS MANAGEMENT Chapter 17 QUALITY MANAGEMENT Chapter 17 Quality Management Benefits of Quality Control I. II. Minimum scrap or rework due to reduced defectives. Reduced cost of labour and material as a result of reduced defectives. III. Uniform quality and reliability of product help in increasing sales turn over. IV. Reduced variability resulting in-higher quality and reduced production bottle necks. V. Reduced inspection and reduced inspection costs
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The Quality Gurus The six Quality Gurus I have chosen to write about are Dr. Joseph Juran‚ Dr. W. Edwards Deming‚ Philip Crosby‚ Dr. Shigeo Shingo‚ Dr. Genichi Taguchi and Dr. Kaora Ishikawa. All of these people have made significant contributions to improving businesses‚ healthcare organizations‚ governments and countless other organizations. A guru is a good‚ wise person and a teacher above all else. This is coupled with these people with an approach to quality in business and life that has made
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A REPORT ON QUALITY ASSURANCE IN PHARMACEUTICALS BY Shikher Gupta 2009A5PS626P AT HETERO DRUGS LTD. A Practice –II station of BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE‚ PILANI A REPORT ON QUALITY ASSURANCE IN PHARMACEUTICALS BY Shikher Gupta 2009A5PS626P B.Pharmacy(Hons.) Prepared in partial fulfillment of the Practice School II Course AT HETERO DRUGS LTD. A Practice School – II station of BIRLA INSTITUTE OF TECHNOLOGY & SCIENCE‚ PILANI SEPTEMBER‚ 2012 ACKNOWLEDGEMENT
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The Pareto chart would find the most likely cause and tell the organization where to focus its efforts. 2. Describe the origin and use of cause-and-effect diagrams. Cause and effect diagrams originated in 1968 by Dr. Kaoru a noted Japanese quality expert. These diagrams are often called the Ishikawa or fishbone diagrams‚ and are used in order to show the causes of a specific event. Cause and effect diagrams are a way of visualizing how a variety of factors associated with a process affect
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MANAGEMENT CONTROL SYSTEM GROUP TASK SUMMARY Controls for Differentiated Strategies PRESENTED BY FINA ELWASISTE 0910534030 M. ALVICKY SATYWARDANA 1210534006 MUHAMMAD IRVAN ADHA 1210534022 INTERNATIONAL ACCCOUNTING 2014 Controls for Differentiated Strategies Focus of chapter is Contingency Theory: A specific structure and process for an organization depends upon various external and internal factors. Research studies have identified important factors that influence control system
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ensure that all parts are within tolerance before shipment to the customer‚ what is the effect on the cost of quality to the customer? Cost of quality is the cost associated with the quality of a work product. As defined by Crosby in his "Quality Is Free"‚ Cost Of Quality (COQ) has two main components: Cost Of Conformance and *Cost Of Non-Conformance. Another view is that cost of quality is the amount of money a business loses because its product or service is not done right in the first place.
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Regional Studies 400592.01E Prof. Dr. José Magone Wintersemester 2010/2011 The Rise and Outcome of piracy in Somalia Katharina Urban 297114 7 Contents 1 Introduction.......................................................................................................................1 2 Historical Background......................................................................................................2 3 Reasons for Piracy.................................................
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succession to Mary’s sister‚ Anne‚ in default of issue to Mary‚ banned Roman Catholics from the throne‚ abolished the Crown’s power to suspend laws‚ condemned the power of dispensing with laws‚ and declared a standing army illegal in time of peace. The outcomes of the revolution were indeed revolutionary. Parliament gained powers over taxation‚ over appointments‚ and over the right of the crown to wage war independently. The wars the William took part in ended up helping England financially. Their massive
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Synopsis This case deals about the three supervisor‚ working in a three different shifts in a small manufacturing company and their leadership behaviors which effects to their follower performances. Issues: • Workers of first shift are demotivated as they think there work is pretty much repetitive and monotonous. • Second shift is suffering from high rate of absenteeism and turnover. • Upper management is not solving the problem of second shift that they are facing on their
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www.sciedu.ca/ijba International Journal of Business Administration Vol. 2‚ No. 1; February 2011 Comparative Analysis of Business Students’ Perceptions of Service Quality Offered in Kenyan Universities Sarah Wambui Kimani (Corresponding author) The Catholic University of Eastern Africa P. O. Box 62157‚ 00200‚ Nairobi‚ Kenya Tel: +254-716-642262 E-mail: swambui@cuea‚ swambuikimani@yahoo.com Elias Kiarie Kagira Department of Business Administration‚ Africa Nazarene University (Kenya) P.O
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