L3 HSC Technical Certificate unit worksheet Unit 301 - Principles of communication in adult social care settings The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Identify the different reasons why people communicate (1.1.1) People communicate to create and keep relationship with others‚ to receive or give information and instruction‚ to show knowledge‚ feelings and emotions and to show they understand. 2. Explain how communication
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NORTHERN CARIBBEAN UNIVERSITY COLLEGE OF BUSINESS AND HOSPITALITY MANAGEMENT DEPARTMENT OF HOSPITALITY MANAGEMENT CASE STUDY #1 Presented in partial fulfillment of the course Management Information Systems (A) Submitted to: Miss Merlene Senior PRESENTED BY: Jeanell Oliphant 60090204 Date: January 23‚ 2014 CASE STUDY #1 1. WHAT are the inputs‚ processing‚ and outputs of UPS’s package tracking systems? Inputs are devices through which‚ energy or information
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ISSN: 2319-5967 ISO 9001:2008 Certified International Journal of Engineering Science and Innovative Technology (IJESIT) Volume 2‚ Issue 4‚ July 2013 Intelligent Shopping Cart Raju Kumar1‚ K. Gopalakrishna2‚ K. Ramesha3 Abstract— An innovative product with societal acceptance is the one that aids the comfort‚ convenience and efficiency in everyday life. Purchasing and shopping at big malls is becoming daily activity in metro cities. We can see big rush at these malls on holidays and weekends
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article “Uber Manager told female engineer that ‘sexism is systemic in tech’” speaks of a software engineer Kamilah Taylor and her correspondence with Uber. Uber looking to recruit Taylor for a development position had responded to Taylor’s deny to work for the company with much disgrace. Due to the light of sexual harassment and sexism occurring in the company Taylor responds “that this is a terrible time to try and recruit women in tech to join Uber.” The manager (a women as well) disappointed with Taylor’s
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L3- HSC Technical Certificate unit worksheet Unit 204 – Principles of safeguarding and protection in health and social care The numbers in the bracket after each question relate to the assessment criteria in the standards 1. Define the following types of abuse: (1.1.1) a. physical abuse- any abuse involving the use of force. b. sexual abuse- sexual activity is abusive when informed consent is not freely given. c. emotional/psychological abuse- any situation which means that an individual
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Case 2 Yakka Pty. Ltd. Brief background of the case study: This case tells us about the Information technology service firm (Yakka Tech Pty. Ltd.) This firm provides I.T services throughout Australia and New Zealand. Basically‚ this firm install and upgrades enterprise software systems and related hardware on the client’s sites. To provide all these services it employees 1500 people. It has customer service division that consist of four customer contact centres serving clients within each region
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Instructors Manual Case Studies Table of Contents Introduction Shipper Manufacturing Company ………………………………............ C-2 FHE‚ Inc. ……………………………………………………………….. C-5 Early Supplier Integration in the Design of the Skid-Steer Loader……... C-9 Process Design Eastern Gear‚ Inc. ………………………………………………………. C-17 Southwest Airlines: Singin’ the (Jet) Blues …………………………….. C-21 The Field Service Division of DMI ……………………………………. C-29 Pharmacy Service Improvement at CVS (A) …………………………… C-36 U.S.
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Applying Critical and Creative Thinking in Daily Life Name EN3220: Written Analysis Instructor Date Critical and creative thinking skills are a must when you have a family with two working parents and two children. This past year my wife and I have had to become very creative with our budgeting to keep our family on a clear financial track. Raising a family can be tricky for anyone but when financial problems unexpectedly arise it really throws a curve ball in the mix. We had
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CASE STUDY 1 SEC ENFORCEMENT RELEASE- BRISTOL-MYERS 1. Access the SEC website‚ www.sec.gov‚ and do the following: -go to “Information for Accountants” -go to “The Division of Enforcement Chief Accountants Office” -go to “Accounting and Auditing Enforcement Releases” - then go to the enforcement release related to Bristol-Myers dated August 4‚ 2004. 2. What were the broad areas which the SEC addressed? 3. Of these issues‚ which one was by far the most significant in terms of dollars involved
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Social Impact of Technology Technology can be defined in two ways; the social definition – ‘Technology is defined as specific information and know-how related to development or production that is used to improve efficiency and communication’. Also UNESCO’s 1985 definition of technology – ‘Technology as ‘the know-how and creative processes that may assist people to utilise tools‚ resources and systems to solve problems and to enhance control over the natural and man-made environment in an endeavour
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