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    It is usually stated that ‘the structural decisions items of an operations strategy reflect the hardware of the firm‚ while the infrastructure decision areas represent the firm’s software’. Comparing structural decisions with the hardware of the firm and the infrastructure decisions as its software‚ it shows that the structural decisions are very important and the firm cannot exists without them because without a hardware computer would not exist and the software would have nothing to run on. Structural

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    Operations Management in Business Task1.1 – Importance of Operations Management to the success of business (McDonald’s) Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services. Operations management exists in very organization and is very important in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management

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     9a-­‐12noon   §   KMC  Rm  4-­‐90   §   Blackboard  h`p://newclasses.nyu.edu   §   Email   Mee&ngs:   Communica&on:   Course  organiza&on   Deliverables:   §   6  individual  case  assignments   §   2  group  homeworks  (in  groups  of  up  to  4)   Exams:   §   2  in  class  midterms  and  1  take  home  final  exam   Grading:   §   in

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    United States Secret Service and the Carnegie Mellon University Software Engineering Institute’s CERT® Coordination Center. Case Study - Efficient Service Production with Optima The company - Mitec Group The Mitec Group has 12 years of experience in the area of voice network management. The Group has a proven track record from supplying scalable management solutions for Voice Managed Services. The Challenge An increasing number of enterprises decide to buy managed services or completely or partly

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    test1. The four decision areas in operations management are: A) Planning‚ technology‚ inventory‚ control B) Process‚ quality‚ capacity‚ inventory C) Process‚ quality‚ technology‚ capacity D) None of these 2. Capacity decisions: A) Include forecasting and scheduling B) Include inventory control C) Require management of personnel D) None of these 3. Inventory decisions and control systems involve: A) Determining what to order‚ how much to order and when to order B) Tracking the flow of

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    1.0 INTRODUCTION Operations management is defined as “the activity of managing the resources which produce and deliver products and services” (Slack et al. 2010 p4). This encompasses the entire activity carried out within the organization. With increasing pressure on organizations to deliver optimally at reduced cost‚ the role of operations has been transformed from that of strategy implementer to one of strategy driver. Operations strategy looks at the patterns of strategic decisions and actions

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    OPERATIONS MANAGEMENT So What Is Operations Management? So What Is Operations Management? So What Is Operations Management? • Managing and directing activities of all forms is crucial in organizations • Accomplished by designing efficient and productive processes‚ and by effectively allocating resources What Makes a Successful Operations Manager ? Success Factors · · · · · · · · Quantitative proficiency The ability to identify and control risk Strong organizational

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    study group’s reliability‚ we can distinguish three prototypical cases.  Total effort – Reliability depends on the sum of the efforts exerted by the individual member of the group.  Weakest link – Reliability depends on the minimum effort.  Best link – Reliability depends on the minimum effort. On the other hand study group’s maintenance management is a critical component of the overall study program. The management function should bind the distinct parts of the program into

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    and operations strategy? The early success of Galanz can be prescribed to its ability to deploy its resources in an effective manner and establish itself as a recognized brand in its domestic market through a consistent competitive strategy of Cost Leadership (Porter). The competitive strategy of Galanz is cost leadership which has resulted with increased market share by being aggressive in the local market with ongoing price cut cycles leading to a price war in the Chinese domestic market. The

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    answers to short case study questions– Essential Operations Management Lecturer resources Essential Operations Management Lecturer resources Guideline answers to short case study questions 1 © Alex Hill and Terry Hill 2011 Guideline answers to short case study questions– Essential Operations Management Lecturer resources This document contains answers to the short case study questions contained within each chapter. For extended teaching notes relating to the long case studies at the

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