Case 17: TiVo 2008 Rosatase‚ Alaina P. March 14‚ 2013 EXECUTIVE SUMMARY TiVo was developed by Jim Barton and Mike Ramsay through a corporation they named "Teleworld" which was later renamed to TiVo‚ Inc. Though they originally intended to create a home network device‚ it was redesigned as a device that records digitized video onto a hard disk. They began the first public trials of the TiVo device and service in late 1998 in the San Francisco Bay Area. After exhibiting at the
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CBE‚ Qatar University 12 Case Report: HBR TiVo in 2002 (Consumer Behavior) Marketing Management‚ Fall 2012 Eagles Team 1. Introduction: This brief report attempts to tackle the HBR TiVo in 2002 case study. The report highlights the main issues facing the company in 2002 and then proceeds to analyze the internal and the external environments around TiVo at the time with a special focus on relating the analysis to consumer behavior. The report finally ends with proposing a number of
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Case study: TiVo 1. What are TiVo’s competitive advantages? Disadvantages? - Advantages: TiVo can offer many features that others can’t‚ such as the ability to stream television‚ photos and music‚ although Media center PC’s offer more features than TiVo. Moreover‚ TiVo offers many services such as "wish list"‚ "season passes"‚ the capability to provide interactive ads with specific TV programs and the ability to collect fine-grained data on consumer viewing habits. Another advantage is the
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DIAGNOSIS OF THE PROBLEM: TiVo was launched in March 1999 and aimed at transferring control from TV networks to consumers. Currently (May 2000) TiVo has a low market penetration (0.04%) but current customers highly satisfied.Experts predicted that the customer base would reach 35000- 80000 by 2000 yearend. PROBLEM IDENTIFICATION: To increase product awareness‚ customer acquisition and sales by modifying the current marketing strategy and also address the emerging competition. SITUATION ANALYSIS:
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inertia of prospects and the evangelical zeal of TiVo users.” As an emerging expert in consumer behavior how would you tackle that mystery? What do you think could be going on? Beyond your pet hypothesis‚ try to be creative and list a large number of conflicting hypotheses by taking multiple points of view. What might “evangelists” mention as a cause of their failure to sell TiVo to their friends? What might a “couch potato” say about his reluctance to buy TiVo? What would you expect a top executive at
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TiVo‚ a digital video recorder (DVR) enables subscribers to record programs without video tapes or DVDs‚ allowing them to watch what they want‚ when they want to watch it. Despite of possessing benefits of being the first one to come up with this impressing innovation and having a fairly high customer satisfaction rate‚ sales are still very disappointing at the time of fourteen months into the launch. In order to expand customer demand‚ the company attempts to combine aggressive pricing‚ sales support
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1. Analyze the situation from the consumer’s standpoint. What is TiVo? What factors facilitate its adoption? What factors make adoption difficult? Who is TiVo best suited for? TiVo is a form of television recording technology used to record shows based on the users preferences. It can store a vast amount of recorded shows and play them back with out the interruption of commercials. It has added features such as pause and fast-forward‚ which can enhance and improve the television viewing pleasure
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1) TiVo holds several competitive advantages: - Innovation: TiVo has innovated its product to provide premium service applications like HMO and unique opportunities for advertisers and networks to air "showcases" four-six minute long commercials. - Patents: TiVo was early to the market‚ and therefore holds several significant patents that keep competitors from copying key functions of the product like optimization of disk space and scheduling. - Licenses: TiVo has a number of prominent licensees
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standpoint. What is TiVo? What factors facilitate its adoption? What factors make adoption difficult? Who is TiVo best suited for? (1) TiVo是DVR(digital video recorder)軟硬體整合技術的企業，消費者可將各項來源如傳統天線、有線電視、直播衛星及透過區域網路(LAN)，以指定或邊看邊錄的創新體驗．透過EPG(Electronic Program Guide)介面，依方便的時間享受以電視為核心的數位家庭娛樂． (2) 下列以學者Roger提出的「創新擴散」理論中ACCORD模型來說明吸引消費者及阻礙因素： Factors Influencing the Adoption Process What factors facilitate its adoption? What factors make adoption difficult (Relative)Advantage TiVo化被動為互動，顛覆消費者的模式與習慣，以專屬硬體和軟體讓消費者掌握電視節目控制權，利用時間差效應(time
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The case study was all about the launch of TiVo and the consumer behavior around the product. TiVo was launched in 1999 and didn’t quite receive the response the company had hoped for. As a result the marketing team led an effort to further understand the nature of TiVo’s appeal for existing and potential customers and to encourage other participators such as advertisers and television network to take accountability for TiVo’s relevance in the lives of consumers. The bulk of TiVo’s customer base
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