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    A quick guide to Harvard Referencing This is the Library’s guide to Harvard referencing. The Library recommends that you check with your tutor before using this guide as they may have produced their own guidelines. There are two parts to Harvard referencing: 1. Citing within the text - All ideas taken from the work of another (whether directly quoted or put into your own words) need to be identified within your assignment by adding the author’s surname‚ year of publication and page number in brackets

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    Cited: Moon‚ Youngme and Herman‚ Kerry. Aqualisa Quartz: Simply a Better Shower. Case. Boston‚ MA: Harvard Business School‚ 2002.

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    organized around the following comprehensive topics. Research and writing in graduate programs Case analysis Teaming at work Communication in professional settings Motivation and incentivizing performance Organizational culture Leadership Firm performance Course Objectives and Outcomes At the conclusion of this course students will understand the performance expectations for graduate student work‚ be able to apply case analysis methodology to common managerial situations‚ recognize and manage interpersonal

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    MGMT 2130 CASE ANALYSIS Exam Winter 2015 STUDENT NAME:________________________________ I.D.#_________________ INSTRUCTIONS: No electronic devices of any kind are permitted during the exam. Make sure your cell phone/pager is turned off and kept out of sight. If you have a question or have to go to the bathroom‚ raise your hand. Answer all questions in the exam booklet. Time: 60 MINUTES Part Mark Received Section I / 12 Section II

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    Starbucks: Delivering Customer Service 1. Key Problems that needs to be addressed by the company are: * The complexity of the barista’s job to prepare customized beverages has been increasing considerably which is affecting the service time. This might have led to reduction in customer satisfaction which could affect the company’s brand image and revenues. * The company did not have an individual department for Marketing Strategies. This kind of structure overburdened the senior executives

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    Homework 1 According to Wayt (2008) The main role of a teacher is to have a good way of communication level with its students which will encourage them to speak up in lessons and voice opinion. I agree with this as if a student feels comfortable in a classroom then he is more likely to voice an opinion during a lesson. Reference List Wayt‚ S (2008) Describe what your role‚ responsibilities and boundaries would be as a teacher in terms of the teaching/training cycle‚ http://www.holistichealthandwellbeing

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    stated in Applegate‚ “IT governance is the effort to devise an overarching and integrated approach‚ addressing broad themes such as operating performance‚ strategic control‚ risk management‚ and values alignment.” (Applegate‚ 403) In tying it to the case we can see this was the goal of the new process‚ to tie in business goals with the IT projects. As with the problem with Volkswagen and other company‚ many times IT’s objectives isn’t in line with what is best for the business as a whole. As Applegate

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    Kanthal Case Study Solutions INTRODUCTION: Kanthal is company that specializes in the production and sales of electrical resistance heating elements. Kanthal has about 10‚000 customers and they produce about 15‚000 items. The company consists of three divisions and these three divisions are as follows: 1)Kanthal Heating Technology - 25% global market share 2)Kanthal Furnace Products - 40% global market share 3)Kanthal Bimetals - Manufacturer of one of the few fully integrated temperature control

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    be found in this Reference List. List from A-Z‚ using Harvard Referencing format (see Taylor’s library website) Note: All references listed in the actual essay must be found in this Reference List. List from A-Z‚ using Harvard Referencing format (see Taylor’s library website)Note: All references listed in the actual essay must be found in this Reference List. List from A-Z‚ using Harvard Referencing format (see Taylor’s library website)Note: All references

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    WorldCom Critical Thinking Case Study Not only did WorldCom’s organizational culture contributed to the accounting breaches‚ in my opinion it was the catalyst to its ultimate demise in July 2002. Richard Thornburgh stated that “WorldCom could not have failed as a result of the actions of a limited number of individuals. Rather‚ there was a broad breakdown of the system of internal controls‚ corporate governance and individual responsibility‚ all of which worked together to create a culture in

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