to outline a strategy for the TNT company‚ which is a very well known courier company. This company has managed to gain success in the past but it is apparent that in placed like Malaysia‚ the company is undergoing heavy competition from various other courier companies. Increasing competition‚ lack of innovation and high pricing are all factors that are contributing to the low performance of the TNT company in Malaysia. What is apparent here is that the success of TNT is now under threat as there
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Case Study This case study relates to the appointment of a new Chief Executive Officer (CEO) for the global logistics firm TNT Express. Copy of a Press Release statement: 25 February 2013 07:30 CET - Amsterdam‚ the Netherlands – The Supervisory Board of TNT Express has today announced the appointment of Tex Gunning as CEO. "Tex’s extensive business experience and track record in successfully turning around businesses and delivering results make him the ideal candidate in this critical time for
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TNT Express UK TNT focuses on express delivery services of documents‚ parcels and freight securely between businesses‚ using land and/or air transportation. Starting from humble beginnings in Australia in 1946 with just a single truck‚ TNT has grown into a truly global company and serves customers in over 200 countries‚ employing 83‚235 people around the world. As of 31st December 2010‚ TNT Express posted Euro 7.053 Billion in total revenue with an operating income of Euro 180 Million. TNT Express
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TNT RECOMMENDATIONS We would like to recommend TNT because they follow the TQM based business‚ where they do not prioritize their profit but they give priority to the customers. TNT recognized that the increasing expectations of customers meant the business had to make major changes to ensure it could meet their needs. TNT adopted a core strategy focused on delivering a quality customer experience. It developed a two-year program to implement and communicate its customer promise to employees
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Introduction TNT is the market leader in the provision of business-to-business (B2B) express delivery services. It delivers documents‚ parcels and freight securely between businesses‚ using road or air transport. Ken Thomas founded TNT in Australia in 1946 with a single truck. It became Thomas Nationwide Transport (TNT) in 1958 and TNT Express Services UK in 1978. Today TNT is a global company and serves customers in over 200 countries around the world‚ employing 10‚000 people in the UK. TNT has two
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• The Extended Marketing Mix‚ 7Ps One of the earliest marketing mix models was by McCarthy (1960) and defined the 4Ps: Product‚ Price‚ Place‚ and Promotion. This was further improved by Booms and Bitner (1982) taking into consideration the service industry which introduced 3 more Ps: People‚ Physical evidence and Process. (Blythe‚ 2006) Product is anything that can be offered to a market for attention‚ acquisition‚ use or consumption. It includes physical objects‚ services‚ persons‚ places
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Marketing and the 7Ps A brief summary of marketing and how it works © The Chartered Institute of Marketing 2005 www.cim.co.uk/marketingresources www.cim.co.uk/knowledgehub | 1 Marketing and the 7Ps: A brief summary of marketing and how it works ONE What is marketing? he Chartered Institute of T Marketing offers the following Marketing is the management process responsible for identifying‚ anticipating and Every product we buy‚ every store we visit‚ every media
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Concept A study finds that there are 88% of Australian women spending in online cosmetics and beauty (Powertail.com.au). Being an online retailer in the Australian cosmetics industry has many advantages. It is convenient for buyers to shop and access to a wider variety of many product lines at the same time. Meanwhile‚ it is time-saving and also money-saving for the customers rather than buying cosmetics at the local stores. However‚ due to the increasing numbers of online stores and online retailers
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1- The given case study has been done on TNT Logistics Company. It’s one of the best companies in the world in serving the logistics matters in different industrial fields such as automotive‚ healthcare and so on. The company also designs‚ manipulate and manage complicated supply chain solutions‚ for example‚ the problems that face most of the production facilities and that are warehousing the products‚ transport them all the way to the receiving end even if the receivers were several ends and the
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