The current issue and full text archive of this journal is available at www.emeraldinsight.com/0960-4529.htm The impact of financial services quality and fairness on customer satisfaction Houn-Gee Chen Department of Business Administration‚ National Taiwan University‚ Taipei‚ Taiwan The impact of fairness 399 Julie Yu-Chih Liu Department of Information Management‚ Yuan Ze University‚ Chung-Li‚ Taiwan Tsong Shin Sheu Department of Industrial Eng. and Management‚ Nan Kai University
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utmost regard. Anne Bradstreet‚ America’s first poet‚ endlessly expressed her religious beliefs as a Purtian throughout her writings. Though English by birth‚ Bradstreet held many religious beliefs that modern America still holds todate. Such as‚ earthly possesions and sinful thoughts and pleasure do not outweigh the award of devotion‚ which is everything that earth has to offer plus more. Bradstreet explains this specific belief into great detail in majority of her notable work. Bradstreet and purtians
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Anne Hutchinson was the spirited daughter of a clergyman. She was born in England‚ but moved to Boston in 1634. The main reason she moved was to follow Reverend John Cotton‚ whom she greatly admired. Once in Boston‚ Cotton helped to get Anne accepted into the church. She was very spiritual and would have gatherings at her house in which those there could discuss the sermon of the week. This started out as a godly activity‚ but soon began to be a place where people could complain about and criticize
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LITERATURE CRITICISM ON HOW I MEET MY HUSBAND by Alice Munro In literature‚criticism is used when we give our opinion or judgment about the good or bad qualities of something or someone‚ especially books. In my selected text “ How I Meet my Husband” by Alice Munro‚ the story is about a young girl‚ Edie‚ who is hired by Dr. Peebles to work for a higher class family. Edie falls in love with Chris Watters‚ but soon learns that he is engaged to another woman‚ Alice Kelling. One day while Alice‚ Mrs
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A father is more loving than a mother For many Parents are like shelter for their children‚ they work hard to provide food‚ clothes‚ Shelter and other necessities of life to their children and try their level best to up bring their off spring. Although mother and father both play their role to growing up their children but both of have their own responsibilities. In some families situations father is the one who take cares of all financial matters and mother look after children in home and train
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In the poem‚ “The Flesh and the Spirit‚” Anne Bradstreet’s diction gives insight to the theme of material possessions and wealth falling inferior to spiritual salvation. In line eight of the poem‚ Bradstreet refers to the thoughts of the Spirit being on a “higher sphere.” This higher sphere could exemplify heaven. Sphere creates the image of a round object or place‚ which transforms into a higher level then our sphere of existence‚ being earth. The Spirit’s thoughts are of salvation above.
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father comes back to pay his respect for his father’s death. Duty is presented by when a friend must end a friendship in order to keep his marriage strong. The theme love is presented by a mother who is trying to keep her family together‚ while her husband Troy‚ presents the theme of betrayal and is tearing their family apart. While all of these over line themes are incorporated in the book‚ betrayal is the one that Wilson expresses the most. Rose was always nagging Troy to build the fence and he
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Male daughters‚ female husbands Ifi Amadiume Published by Zed Books Ltd in 1987 I chose the book Male daughters‚ female husbands by Ifi Amadiume. The reason I chose this book is because I have always been curious about the role of women in non western countries and why they were viewed as being subservient to men by their own as well as the western world. Ifi Amadiume‚ a Nigerian sociologist with a London University doctorate‚ conducted research in her own family area to study gender and sex
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The Five Sexes by Anne Fausto-Sterling is a thought provoking article. It focuses on why male and female is no longer enough in today’s society. Or never really has been. Although male and female is accepted and the norm socially and medically. It doesn’t necessarily mean it to the individual involved. I believe Fausto-Sterlings article is a necessary step we need to focus on in society. No two individuals are the same. Therefore we need more options. Fausto-Sterling in her article addresses that
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Annie Hegg has been considering investing in the bonds of Atilier Industries. The bonds were issued 5 years ago at their P1000 par value and have exactly 25 years remaining until they mature. They have an 8% coupon interest rate‚ are convertible into 50 shares of common stock‚ and can be called any time at P1080. The bond is rated Aa by Moody’s. Atilier Industries‚ a manufacturer of sporting goods‚ recently acquired a small athletic-wear company that was in financial distress. As a result of the
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