COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS 1Puja Khatri & 2yukti Ahuja 1 School of Management Studies‚ Guru Gobind Singh Indraprastha University‚ Kashmere gate‚ Delhi‚ India 2*Jagan Institute of Management Studies‚ 3‚ Institutional area‚ sector – 5‚ Rohini‚ Delhi – 85‚ India ABSTRACT With the advent of liberalization policy and RBI’s easy norms several private and foreign banks have entered in Indian banking sector which has given birth to cut throat competition
Premium Bank Customer service
A THREE DIMENSIONAL APPROACH TO THE PUBLIC- PRIVATE DISTINCTION Paul M. Schoenhard Paul Schoenhard is a graduate from Harvard Law School and he focuses his practice on patent litigation in federal courts. He also has a technical background in mathematics and computer science. Paul’s litigation experience spans cases relating to consumer electronics‚ computer software‚ internet-related technologies‚ telecommunications‚ and semiconductors. In addition to his active practice‚ Paul
Premium Property Private property Eminent domain
Public-private Partnerships INTRODUCTION: During the past few years‚ the Province of New Brunswick has entered into several public-private partnership projects. It was one of the first provincial governments to embark on such endeavors and has been able to develop “best practices” to be applied to public-private partnership projects. This document contains guidelines for public-private partnerships reflecting these best practices. DEFINITIONS: Agreement between government and the
Premium Private sector Public–private partnership
Overview of Central Public Sector Enterprises The government-owned corporations play a pivotal role in the economic development of emerging economies because their participation is higher in the industrial and commercial activities of these economies. Resource constraints and limited scope of the private sector in the early stages of development and planning have set the stage for predominance of the public enterprises in these economies. Thus‚ public sectors in the leading developing countries
Premium Industry Government Public sector
However‚ there is one sector in which organized labors are at historic lows and are unlikely to rebound: government. This has severe implications for the nature of organized labor itself. Unionism grew in the private sector as a result of government support through the passage of laws and the establishment of regulatory bodies intended to encourage the expansion of unionism and collective bargaining throughout the workforce. On the other hand‚ union organizing in the public sector starterd only after
Premium Trade union
on Public Sector Reform PHILOSOPHY FOR PUBLIC SECTOR REFORM Government’s policy for public sector reform is driven by a philosophy that makes the interest of the people of paramount concern. The human resource is the most valuable of all national resources. People‚ whether there are the employers‚ employees or customers of the public sector‚ transcend structures‚ systems‚ procedures and technology. They are the key elements to the overall success of government’s initiative in public sector reform
Premium Management Human resource management
To what extent should the private lives of public figures be the subject of media coverage? Public figures are those who have got their positions through the choice of their people‚ people who have been elected to lead the country or who hold responsible positions in their societies. They are people like royalty‚ presidents‚ prime ministers‚ ministers and members of parliament. To this we could add judges‚ public prosecutors and other important civil servants. It is true that they are often the
Free Morality Figure The Washington Post
www.pwc.kz Enhancing the role of the private sector in Kazakhstan Disclaimer PwC helps organisations and individuals create the value they’re looking for. We’re a network of firms in 158 countries with more than 180‚000 people who are committed to delivering quality in assurance‚ tax and advisory services. Tell us what matter to you and find out more by visiting us at www.pwc.com. This publication has been prepared for general guidance on matters of interest only‚ and does not constitute professional
Premium Public sector Investment Public ownership
“Privatization is presented as being the only alternative to an inefficient‚ corrupt state. In fact‚ it is not a choice at all... it is a mutually profitable business contract between the private company (preferably foreign) and the ruling elite of the Third World” Arundhati Roy ISLAMABAD: Pakistan has lost an unbelievably high amount‚ more than Rs8‚500 billion (Rs8.5 trillion or US$94 billion)
Premium Public company Economics Public sector
assignment I am researching into the structure and the role of the public sector today. The Public Sector is services which are funded from the government via taxation. The services consist of many services the main services consist of the Fire service‚ the Armed Forces‚ the National Health Service and the Education System. These services are publicly owned and paid for by taxation‚ which means that the services are accountable to the public. These services are meant to aim to provide a good quality and
Premium Police Constable Robert Peel