Submission Front Sheet Assignment Code: …AB166H3… Programme: BTEC Higher National Diploma in Hospitality Management Unit Title and Number: Customer Service (Unit 3) QFC Level and Credit value: 4; 15 credits; J/601/1790 Module Tutor: Esther Aivinhenyi; Email: e.aivinhenyi@mrcollege.ac.uk; Date Set: 22nd September 2014 Name: Krasimira Moskova Registration Number: 22085 Date: 07/10/2014 Understand customer service policies within business and services contexts Definition of a customer service
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WEEK 2 EXPERIMENT ANSWER SHEET Please submit to the Week 2 Experiment dropbox no later than Sunday midnight. SUMMARY OF ACTIVITIES FOR WEEK 2 EXPERIMENT ASSIGNMENT Experiment 2 Exercise 1a – Effect of substrate concentration on enzyme function Experiment 2 Exercise 1b – Effect of pH on enzyme function Experiment 2 Exercise 2 – Cellular Respiration and Photosynthesis Experiment 2 Exercise 1A: Effect of substrate concentration on enzyme function Review the Week 2 Experiment Introductions‚ our online
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Tutorial 1 Answers 1. In your own words‚ summarise your understanding of the terms ‘supply chain’ and ‘supply chain management’. A supply chain is the set of value-adding activities that connects a firm’s suppliers to the firm’s customers. It consists of all parties involved‚ directly or indirectly‚ in fulfilling a customer request. The supply chain‚ which is also referred to as the logistics network‚ consists of the suppliers‚ manufacturer centers‚ transporters‚ warehouses‚ retailers‚ and customers
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According to Neuroanatomy Online chapters 1‚6‚7 and 8‚ I come up with these brief info. around Pain. First‚ we must know neuro system well. I’ll start describing anatomically and physiologically. -As we know main 3 component of neuro system is Brain-----Spinal cord-----Peripheral nervous system. - All nerves do synaptic connections in SC‚ MO then ascend into subcortical nuclei. - PNS divided into: 1) Visceral system and it consist of: ANS‚ Sympathetic (TL)‚ Parasympathetic (craniosacral) and enteric
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PepsiCo Case Study - Assignment Three Kelli Seaberry EFE Matrix OPPORTUNITIES Weight Rating Weighted Score Emerging markets expansion/diversification in Asian and African markets 0.12 1 0.12 Continued growth in low and/or non-caloric beverage market craft/artisan soda and craft teas‚ and juices including 0.15 1 0.15 Organic‚ vegan and gluten free sales and marketing 0.09 3 0.27 Continued product innovation 0.07 2 0.14 Use and cost of non-sustainable or recyclable plastics‚ metal and
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LANGUAGE ANALYSIS TASK – CELTA HELEN MORFYDD YOUNG 10/4/15 1. NAMING THE PARTS OF SPEECH a. Adjective b. Preposition c. Verb d. Adverb e. Noun f. Conjunction g. Pronoun h. Modal auxiliary verb 2. STRUCTURE AND MEANING 2.1 a. Go‚ present simple b. Are saving‚ present progressive c. Have been‚ present perfect simple d. Have been going‚ present perfect progressive e. Had spent‚ past perfect f. had been sleeping‚ past perfect progressive and turned‚ simple past g. have been awarded‚ present perfect
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Case Study: Anxiety Answer Sheet Diagnosing Tina Student Name: Diagnosing Generalized Anxiety Disorder: 1a. Refer to the DSM-IV checklist for generalized anxiety disorder. Which of Tina’s symptoms meet any of the criteria? (Be sure to match specific symptoms with specific criteria.) Tina’s symptoms match all four of the criteria in the DSM-IV checklist for generalized anxiety disorder. Tina worries constantly something is going to happen to her twins which is in correlation with the first criteria
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Review Sheet for Gas laws Name ___________________________ 1. A gas at 2.3 atm occupies 12 liters. The volume is changed to 6 liters what is the resulting pressure? 2. A sample of gas is confined to 30ml at a pressure of 6 atmospheres. When the pressure is changed to 3liters‚ what is the resulting pressure? 3. A gas occupies 30 L. When the gas is heated from 50C to 100C‚ what is the final volume? 4. In a lab‚ Neon vapor occupied a volume of 1 liter at STP‚ the volume was changed to 4 liter
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Helping and Action Verbs 6. Karen is cooking. 7. We are singing. 8. He will go. 9. It should leave. 10. I would clean. 1. 2. 3. 4. Read the sentence Identify the Verb(s) Identify the Subject Noun(s) Draw a line between the Subject and the Verb. ANSWER KEY Diagramming Sentences #1 Nouns & Verbs Example: SN AV John | searched. Nouns and Action Verbs SN AV 1. Aaron| worked. SPN AV 2. They | played. SPN AV 3. She | watched. SPN AV 4. You | raked. SN AV 5. Jeff | yelled. Nouns‚ Helping and Action
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Genes and Society (GEK1527/LSM1302) Assignment 04 Answer Sheet (Sem. 2 AY 2015) Name Matriculation number Question 1 [2.5 marks] a. Cubs of tamed mothers were raised by aggressive mothers and cubs of aggressive mothers were raised by tamed mothers only to prove that the mother’s behaviour does not influence that of the cubs’. Another method used was when they took the embryos of the aggressive mothers and planted it to tame mothers and they got the same results. It shows that You cant change
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