Software Engineering Notes Table of Contents INTRODUCTION 5 Definitions 5 Characteristics of a software Product 5 Components of software 6 Types of Software Product 6 History 6 Software Crisis:- 1965-1985 6 Software myths 7 The 4Ps of Software engineering 7 Software Development Life Cycle(SDLC) 8 Waterfall Model 8 Waterfall Strengths 9 Waterfall Deficiencies 9 When to use the Waterfall Model 10 Spiral SDLC Model 10 Spiral Model
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Why Do People Buy Hybrid Cars? Wan Ying Chua‚ Alvin Lee & Saalem Sadeque‚ The University of Western Australia Abstract This article reports on the underlying dimensions used by petrol-electric hybrid and conventional car buyers when evaluating a vehicle with the intent to purchase. Buyers of conventionally fuelled vehicles reported that they considered quality and performance as the most important determinants of choice. They rated as least important‚ the image they derive from
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Bent Brick Welcomes You Welcome to Our New Web Site Bent Brick has been the leader in selling brick‚ stone‚ and other masonry in the Atlanta area for more than 50 years. Of course‚ we are known throughout this area as being the primary seller of our special preformed curved brick. Our products are noted not only for their beauty‚ but also for their durability. We offer a 20-year guarantee on every product we sell.† We don’t just sell the finest brick and stone‚ we also install it. We will come
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CRM & the Banking Industry http://www.ehow.com/how_6808577_implement-crm-banks.html Carl Wolf Currently residing in Coral Gables‚ Florida‚ Carl Wolf has been a banker and financial services professional for the past 41 years. He began to publish online articles about his profession in 2009. Wolf holds an associate degree from Los Angeles City College and a certificate in international banking. CRM & the Banking Industry Customer Relationship Management (CRM) helps banks to
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Customer relationship management (CRM) is a model for managing a company’s interactions with current and future customers. It involves using technology to organize‚ automate‚ and synchronize sales‚ marketing‚ customer service‚ and technical support. Roles of Customer Relationship Management (CRM) in Airline Industry: Today’s global marketplace‚ airlines are countered with unstable and highly competitive business environment. Most airline companies perceive that it is increasingly important to
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verson7/29/13 CRM Implementation in HSBC | G-CEM Jul 29‚ 2013 About Us TCE Evaluation CEM Certification eWorkshop Latest Events Latest Download Annual Awards Annual Forum Global Advisors Resources Articles & Cases Contact Us Registration Update Profile CRM Implementation in HSBC A CRM Case Study Yuen Po Shan‚ Polly www.gcem.org Nowadays‚ quality service is the main goal for most of the business organizations in this challenging and fast changing commercial world. Customer satisfaction is one of the main concerns for them
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Introduction to e-CRM • What is e-CRM? It’s a collection of tools that enables you to meet and exceed customer expectations. How? By identifying buying trends‚ simplifying online transactions‚ and creating better understanding of your customers. • e-CRM is based on customer information that personalizes interactions and simplifies the closing of transactions. e-CRM also helps you reach your customers at the right time and at the right place by helping you identify their needs and expectations.
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Page no. | 1 | Executive Summary | 4 | 2 | General Company Overview | Name of the Company | 5 | | | Legal Formation | 5 | | | Location of Office | 5 | 4 | Mission Statement | 5 | 5 | Vision | 6 | 6 | Present Scenario | 6 | 7 | Products and Services | Product | 7 | | | Service | 7 | | | Product features and benefits | 7 | 9 | Customers | Corporate customers | 8 | | | Non-corporate customers | 8 | 10 | Demand Analysis | 8
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CANDIDATE Date : I declare that the project report titled Company profile on “HDFC BANK ‘Customer Relationship Management’ ” in the assigned product is my own work conducted under the supervision of Mr.SHAILENDRA PATEL( GUEST LECTURER) department of business management ‚ Autonomus Girls P G College of Excellence‚Sagar(M.P.) to the best of my knowledge the report does not contain any work which has been submitted for the award of any degree anywhere‚ Name : Goldi Khuswaha Semester : BBA 2nd sem
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McDonald’s Corporation (NYSE: MCD) is the world’s largest chain of hamburger fast food restaurants‚ serving more than 58 million customers daily.[4] In addition to its signature restaurant chain‚ McDonald’s Corporation held a minority interest in Pret A Manger until 2008‚ was a major investor in the Chipotle Mexican Grill until 2006‚[5] and owned the restaurant chain Boston Market until 2007.[6] A McDonald’s restaurant is operated by either a franchisee‚ an affiliate‚ or the corporation itself
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