Contents lists available at ScienceDirect Journal of Business Research Relationship marketing management: Its importance in private label extension☆ Maria José Miquel-Romero a‚⁎‚ Eva María Caplliure-Giner a‚⁎‚ Consolación Adame-Sánchez b a b Department of Marketing‚ Juan José Renau Piqueras‚ University of Valencia‚ Av. Tarongers s/n‚ 46022 Valencia‚ Spain Department of Business Management‚ Juan José Renau Piqueras‚ University of Valencia‚ Av. Tarongers s/n‚ 46022 Valencia‚ Spain a r
Premium Marketing Branding Brand
Electronic Nursing Documentation as a Strategy to Improve Quality of Patient Care Nursing documentation is of utmost importance to nurses in the delivery of quality patient care. Prior to the advent of electronic nursing documentation‚ nurses used the paper based system to document patients’ information. Electronic nursing documentation brought with it some benefits ranging from easy retrieval of patients’ information using the copy-and-paste feature (which allows nurses to copy previously documented
Premium Patient Nursing Physician
Identify and discuss the significance and relevance of minimizing Quality Gaps in developing a positive Service Culture and meeting and exceeding Customer expectations of Good service. Many customers‚ independent of industry‚ have expectations of the service they want to receive. The rank of their expectations depends on earlier encounters and experience. Providing good service to your customers is essential to a successful business future. Companies within different industries‚ particularly
Premium Customer service Good Customer
Title: TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY ‚ By: Saunders‚ Ian W.‚ Graham‚ Mary Ann‚ Total Quality Management‚ 09544127‚ 1992‚ Vol. 3‚ Issue 3 Database: Academic Search Premier TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY Abstract Total quality management (TQM) has achieved notable success as a philosophy of management in manufacturing industry. This paper examines the differences between the manufacturing situation and that of service industry in general and the hospitality
Premium Quality assurance Quality control Management
Journal‚ October‚2010. ISSN- 0974-2832VoL.II *ISSUE-21 Research Paper—ABST TOTAL QUALITY MANAGEMENT (A CASE STUDY OF IBM) *Vishal Gauttam Assistant Professor‚ A.B.S.T.‚ Shree Karni College‚ Jaipur. A B S T R A C T Every nation has its own independent historical and cultural background. The quality scenario‚ therefore‚ differs from one national setting to the other. The nations are orienting their quality management strategies and systems to meet the requirements of the operating environment though
Premium Management Quality management Quality assurance
CONTRIBUTION OF PERFORMANCE MANAGEMENT TO PRODUCTIVITY IN HEALTH RESEARCH ORGANISATIONS IN UGANDA BY STEVEN KIWANUKA KS11M15/049 CONCEPT PROPOSAL FOR DESERTATION FOR MASTERS OF BUSINESS ADMINISTRATION DEGREE - UGANDA CHRISTIAN UNIVERSITY - MUKONO INTRODUCTION BACKGROUND TO THE PROBLEM Performance Management deals with the challenge organizations face in defining‚ measuring and stimulating employee performance with the ultimate goal to improve organizational performance
Premium Human resource management Management
lecture may be a great idea‚ but it is not what we have in mind when we say that culture influences productivity. Mozart in the morning does not necessarily mean that five extra tonnes of ore will be produced per employee per shift. When we speak of the culture of an organization‚ we refer to the behaviour patterns and standards that bind it together. Some organizational cultures encourage productivity; many do not. Culture should not be confused with climate. Climate is the short-term mood of
Premium Management
Standards relate to the Moral Commitments set by the BYU-PSP The Utah Effective Teaching Standards go hand in hand with the Moral Commitments set by the BYU Public School Partnership. If each of the Moral Commitments were seen as an individual category‚ the Utah Effective Teaching standards would then fit into one of the five categories‚ as follows: Civic Preparation and Engagement The ninth standard‚ Leadership and Collaboration‚ relates to the moral commitment of Civic Preparation and Engagement
Free Education Teacher
quality management history‚ gurus‚ TQM theories‚ process improvement‚ and organizational ’excellence’ The history of quality management‚ from mere ’inspection’ to Total Quality Management‚ and its modern ’branded interpretations such as ’Six Sigma’‚ has led to the development of essential processes‚ ideas‚ theories and tools that are central to organizational development‚ change management‚ and the performance improvements that are generally desired for individuals‚ teams and organizations. These
Premium Quality management Management Quality management system
Qn: Does modern technology always improve the quality of people’s lives? Yes‚ most of the time‚ modern technology improves the quality of people’s lives. With modern technology‚ the standard of living of the general population has improved. Various aspects of human life have improved as technology has helped extend this to more people or has facilitated research in improving standards of living. People’s needs are catered to more easily with the availability of modern technology. wModern technology
Premium Genetic engineering Genetically modified food Genetically modified organism