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    product by one organization or firm. In the other words‚ internal customers can are any persons who either works for an organization and sever people that are note employed by organization. External customers on the other hand are was one who not working for organization or firm. External customers can be explained as those which requires product serve a purpose. 2. What are the components and activities associated with the complaint resolution process? 3. Describe some potential pitfalls of

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    Making meetings work: how to get started‚ get going‚ and get it done‚ Corwin Press‚ London. Deutsch‚ M‚ Coleman‚ P T & Marcus‚ E C (eds) 2006‚ The handbook of conflict resolution: theory and practice‚ Jossey-Bass‚ San Francisco. Engleberg‚ I N 2007‚ Working in groups: communication principles and strategies‚ Houghton

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    Reference Akdere. M. Schmidt‚ S.W.(2008). Employee Perceptions of Quality Management: Effects of Employee Orientation Training‚ 1-8. Alharbi. M.‚ Yusoff‚ R.Z.(2012). Leadership styles‚ and their relationship with quality management practices in public hospitals in Saudi Arabia. International Journal of Economics and Management Sciences Vol. 1‚ No. 10‚ 59-67. Alotaibi‚ F. M. S. (2014). Impact on quality culture of total quality management practices factors. International Journal of Business and

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    Reference: Ayoko‚ O. B.‚ Callan‚ V. J.‚ & Hartel‚ C. E. J. (2003). Workplace conflict‚ bullying‚ and counterproductive behaviours. International Journal of Organizational Analysis‚ 11(4)‚ 283-301. Retrieved from http://www.personal.psu.edu/faculty/k/r/krm10/PSY597SP07/Week%207%20readings/Ayoko%20et%20al%202003.pdf Zarankin‚ T. G. (2008). A new look at conflict styles: Goal orientation and outcome preferences. International Journal of Conflict Management‚ 19(2)‚ 167-184. Retrieved from ProQuest

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    the first year of operations. The financial statements should be in good form and be attached to the paper. The paper should have a cover sheet that lists the name of the case‚ the names of the team members‚ and the date the paper is due. The paper should be double-spaced‚ 12-point type‚ and no more than 1‚000 words of narrative. References are encouraged and should be in APA style. The paper should be in APA style‚ although an abstract is not required. The paper should have an introduction

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    References Alliance for Excellent Education. (2005). Six key strategies for teachers of English language learners. Retrieved February 6‚ 2013 from http://www.all4ed.org/files/archive/publications/SixKeyStrategies.pdf Allot‚ R. (2003). Imitations in language and speech. Proceedings of the AISB ’03 Second International Symposium on Imitation in Animals and Artifacts. The University of Aberystwyth Wales‚ 105-112. August‚ D.‚ & Hakuta‚ K. (Eds.). (1997). Improving schooling for language-minority

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    1. Describe the three medical uses for drugs and give examples. (2 points) The three medical uses for drugs include to prevent disease‚ diagnose disease‚ and to treat signs‚ symptoms‚ conditions‚ and diseases. Examples could include‚ preventive use(prophylaxis) diagnostic use(radiopaque)‚ and therapeutic use(antibiotic drugs) 2. Give the meaning of and describe the linguistic origin of the symbol Rx. (2 points) 3. Give the name of a medication in current usage that originated from the natural

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    http://www.alleydog.com/101notes/s&p.html#ixzz1TdiBJnHV Copyright © 1999-2003‚ AllPsych and Heffner Media Group‚ Inc.‚ All Rights Reserved.  Last Updated August 19‚ 2003 Developmental Psychology a Lifespan Approach 5th edition Elizabeth B. Hurlock Essential of Anatomy and Physiology sixth edition Seeley‚ Stephens‚ Tate Facilitating learning a metacognitive process by Maria Rita D. Lucas and Brenda B. Corpuz General Psychology Brion‚ Asturias‚ de Jose‚ Salgado‚ Salise House‚ William

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    7.0 BIBLIOGRAPHY 1. The Changing Nature of Globalization in Our Hyperconnected‚ Knowledge- Intensive Economy‚ Irving Wladawsky-berger‚ 18 June 2014‚ http://blog.irvingwb.com/blog/2014/06/globalization-in-our-hyperconnected-knowledge-intensive-economy.html 2. Definition of globlaisation‚ Financial Times Lexicon‚ 2014 http://lexicon.ft.com/term?term=globalisation (Accessed on 17 June 2014) 3. How globalization affects developed countries‚ Investopedia‚ Nicholas Pologeorgis‚ 22 April 2012 http://www

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    Australia Australia is the only country in the world that is also a continent. It is the sixth large country and the smallest continent. Australia lies between the South Pacific Ocean and the Indian Ocean. It is situated about 11 000 km southwest of North America and about 8200 km southeast of mainland Asia. The name of the country comes from Latin word «australis» which mean southern. The country’s official name is Commonwealth of Australia. The Commonwealth of Australia is a federation of

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