Hasan Chowdhury 092 0168 030 Date of Submission: 11/04/2010 2etter of Transmittal: April 11‚ 2010 Shahid Hossain Faculty‚ Mgt- 210 School of Business North South University Dear Sir‚ In this report of “Uttara Bank”‚ we have tried to implement our learning from this course. We would like to thank you for offering the opportunity to work on this topic. Despite many limitations‚ we have tried our best to make this report accurate and reliable. If you have any
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Introduction: This case study focuses on two mountaineering companies‚ Adventure Consultants and Mountain Madness‚ and what went wrong on May 10‚ 1996‚ when a total of five climbers from these two teams died while on a final summit push on Mount Everest. Even more troubling is the fact that two of these people‚ Rob Hall and Scott Fischer‚ were the leaders of the companies‚ and each had impressive experience on Everest. Many factors combined to create this tragedy‚ including weather‚ varying ability
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The ratios considered useful by upper management will be different than what an investor consider useful. Senior management will be concerned with the ratio like return on total assets because they want to know how the company is fairing overall and whether they will be able to meet the debt holders liability and shareholders expectation. An investor will be more concerned with ratios like return on equity because they just want to know how whether they will be able to make profit on their investment
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Introduction: Deforestation‚ dissertation‚ flood‚ soil erosion‚ siltation‚ sedimentation‚ river bank erosion‚ increased evaporation‚ Co2 emissions‚ rising sea-level‚ displacement‚ cyclones‚ salinization‚ arsenic contamination are most burning word in the present world. And all words are related natural disaster and climate change. Because‚ climate change is the most complicated issue the world is facing. Across the globe there have been continuous endeavors to measure and mitigate the risk of
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JIELIANG PHONE HOME CASE STUDY PROBLEM STATEMENT Jieliang (DL) is a line worker at Precision Electro-Tech’s Dongguan‚ China manufacturing plant. During a plant walk through‚ Marty Cole (OEM – Global Team) witnessed Jieliang being publicly disciplined in front of her fellow line workers for not following Total Quality Control (TQC) procedures and using her own method. ANALYSIS Precision Electro-Tech is a large contract manufacturer (CM) that produces products (i.e.‚ cell phones) for another
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Jaffee v.Redmond (1996) The case of Jaffee v. Redmond was taken up by the U.S. Supreme Court in 1996. The issue was whether a psychotherapist-patient would be recognized under Rule 501 of the Federal Rules of Evidence. The Court granted a decision that recognized the existence of such a privilege holding that confidential communications of a licensed social worker and a police officer be protected from compelled disclosure As reported by Levy (1996)‚ the Court decided that all communication between
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those concepts in reality. To gather a more hands-on experience‚ we conducted process analysis on the process followed by Citibank‚ N.A. to provide pay link service to its customers. 1.2 Goal of the Project: The goal of this project was to analyze the efficiency of the current process and to recommend a suitable process to give a smother service to the clients. 1.3 Scope of the Study: Here for the ease of understanding we have taken only Gulshan Branch‚ though the same process is followed by Dhanmondi
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No one doubts the value and importance of investor education and sophistication‚ but many investors are not really all that sophisticated. Goldman Sachs was scrutinized for marketing complex securities to its investors without telling them that a major hedge fund had taken a short position against these securities. The so-called sophisticated investors lost about $1 billion in this synthetic collateralized debt obligation (CDO). The SEC investigation of Goldman Sachs has emphasized that even
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key indicator of quality of services provided by a company‚ it is not easily definable‚ in its conventional form‚ for the companies which have no direct contact with costomers. Electrical Power Distribution Company is a case of service provider which has indirect contact with customers. Thus‚ the assessment of customers’ satisfaction in such companies should vary in one way or another. The present empirical research intends to explore the relationship between service aspects and customers’ satisfaction
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IJMBs Vol. 1‚ Issue 3‚ septeMBer 2011 I S S N : 2 3 3 0 - 9 5 1 9 (O n l i n e ) | I S S N : 2 2 3 1-2463 ( P r in t) Customer’s perception of service quality of State Bank of India - A Factor Analysis Department of Commerce‚ Avinashilingam Deemed University for Women‚ Coimbatore‚ India Abstract Customer service is an integral part of any organization. It is necessary to identify the key success factors in terms of customer satisfaction so as to survive in intense competition and increase
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