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    Total Quality Management

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    EPISODE 1 SCHOOL AS A LEARNING ENVIRONMENT Your mission is to do the following tasks: 1. Visit a school. Look into facilities and support learning areas in the campus‚ then in the classroom. 2. Accomplish the checklist as you move around the school campus. 3. Based on your gathered data in the checklist‚ describe the school environment. 4. Make a reflection on the characteristics of a school environment that promotes learning. 5. Present your idea of a good school environment through any

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    Augmented Product

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    Outline the concept of the augmented product. Apply and evaluate the concept to a brand of your choice. The concept of the augmented product tries to show how the overall view of the product and brand by fragmenting it into separate dimensions. Corey (1975) describes it as “the product is the total package of benefits that the customer receives when he buys.” There are 3 dimensions; core‚ tangible and intangible. Through these dimensions the product can be differentiated from competitors and

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    Total Quality Management (TQM) is an approach that seeks to improve quality and performance which will meet or exceed customer expectations.” TQM or Total Quality Management it is a business philosophy through which the appropriate strategy‚ processes‚ training‚ motivation‚ commitment‚ tools and resources leads to the success of the company‚ which is resulting in full satisfaction of the customer. Total quality

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    CHAPTER Total Quality Management Before studying this chapter you should know or‚ if necessary‚ review 1. 2. Trends in total quality management (TQM)‚ Chapter 1‚ page Quality as a competitive priority‚ Chapter 2‚ page 5 LEARNING OBJECTIVES After studying this chapter you should be able to 1 2 3 4 5 6 7 Explain the meaning of total quality management (TQM). Identify costs of quality. Describe the evolution of TQM. Identify key leaders in the field of quality and their contributions. Identify

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    Product Red

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    Product Red‚ styled as (PRODUCT)RED‚ is a brand licensed to partner companies such as Nike‚ American Express (UK)‚ Apple Inc.‚ Starbucks‚ Converse‚ Bugaboo‚ Penguin Classics (UK & International)‚ Gap‚ Emporio Armani‚ Hallmark (US)‚ Dell‚ SAP and Beats Electronics (Beats by Dr. Dre). The concept was founded in 2006 by U2 frontman and activist‚ Bono‚ together with Bobby Shriver of the ONE/DATA; the pair sought to engage the private sector for the purpose of raising awareness and funds to help eliminate

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    BA9203           TOTAL QUALITY MANAGEMENT        UNIT I       INTRODUCTION TO QUALITY MANAGEMENT   Definitions – TOM framework‚ benefits‚ awareness and obstacles. Quality – vision‚ mission and policy statements. Customer Focus – customer perception of quality‚ Translating needs into requirements‚ customer retention. Dimensions of product and service quality. Cost of quality. UNIT II     PRINCIPLES AND PHILOSOPHIES OF QUALITY MANAGEMENT    Overview of the contributions of Deming

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    Concept of Cost

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    COST CLASSIFICATION CONCEPT OF COST: DEFINITION: A SACRIFICE OR GIVING UP OF RESOURCES FOR A PARTICULAR PURPOSE FREQUENTLY MEASURED BY THE MONETARY UNITS (RUPEES‚ DOLLARS) THAT MUST BE PAID FOR GOODS AND SERVICES . ➢ EMPHASIS ON COST INFORMATION: MANAGEMENT ACCOUNTANTS PAY A LOT OF ATTENTION TO COSTS BECAUSE COST HAVE A VITAL ROLE TO PLAY IN PLANNING ‚ EVALUATING AND DECISION MAKING. FOR EXAMPLE IN PLANNING THE ROUTE AND FLIGHT SCHEDULES THE MANAGER OF AN AIR LINE MUST CONSIDER

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    Total Knee Replacement

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    Nifedipine (Adalat‚Procardia‚others) Prototype Drug / .Therapeutic Class: Drug for hypertension and angina Pharmacologic Class: Calcium channel blocker. ACTIONS AND USESNifedipine is CCB generally prescribed for HTN and variant or vasospastic angina. It is occasionally used to treat Raynaud’s phenomenon and hypertrophic cardiomyopathy. Nifedipine acts by selectively bloking calcium channels in myocardial and vascular smooth muscle‚ including those in the coronary arteries. This results

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    Product Differentiation

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    PRODUCT DIFFERENTIATION AND MARKET SEGMENTATION AS ALTERNATIVE MARKETING STRATEGIES WENDELL R. SMITH Alderson & Sessions decade the 1930’s‚ the work of D URING theRobinsonofand ofChamberlin resulted in a revitalization economic theory. While classical and neoclassical theory provided a useful framework for economic analysis‚ the theories of perfect competition and pure monopoly had become inadequate as explanations of the contemporary business scene. The theory of perfect competition assumes homogeneity

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    Introduction Most organizational management theories descend either from Frederick Taylor’s scientific management theory or from Elton Mayo ’s human relations model. Total Quality Management (TQM) theory grew out of existing organizational management theories‚ in part‚ as a response to the problems in those theories. Edwards Deming and Joseph Juran are most responsible for the development of TQM. Deming and Juran began work on TQM in the 1930s and continued shaping the management model into the

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