CASE STUDY: “SOLUTION” EURASIA INTERNATIONAL: TOTAL QUALITY MANAGEMENT IN THE SHIPPING INDUSTRY SYNOPSIS: This Case gives an account of how a ship management company was able to set itself apart from competitors and from its clients’ own in-house technical and crew-management capabilities by embracing a culture of continuous improvement and by implementing Total Quality Management systems. The shipping industry was not alone in having regulation imposed upon it‚ but its distinctly international
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While Implementing Quality Management System For A Sustainable Development Of Organizations. Economic Journal‚ 90-98. 2. Lakshman‚ C. (2006). A Theory of Leadership For Quality: Lessons From TQM for Leadership Theory. Total Quality Management‚ 41-60. 3. Peter Hoonakker‚ P. C. (2010). Barrirers And Benefit Of Quality Management In The Construction Industry: An Empirical Study. Total Quality Management‚ 953-969. INTRODUCTION Many experts believe that the key to successful quality management begins
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TOTAL PRODUCTIVE MAINTENANCE | PROJECT REPORT ON TOTAL PRODUCTIVE MAINTENANCE-AN EVALUATIVE STUDY | MBASIKKIM MANIPAL UNIVERSITYLC CODE:249PROJECT PERIOD:JAN-JUNE’2012 | | | ASHOKE KUMAR RUJ | STEEL AUTHORITY OF INDIA LTD | | EXECUTIVE SUMMARY Objective: The study aims at churning out the existing maintenance Practices in Durgapur Steel Plant‚a sister unit of Steel Authority Of India Ltd(SAIL) and project to modern Total Maintenance Practices(TPM) with all
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Total Quality Management (TQM) is a management strategy that puts awareness of quality at the heart of all organizational processes. This is combined with a strong philosophy of lowering costs by eliminating waste and defects. So TQM can be described as a management system that aims at a continual increase in customer satisfaction while continually lowering real costs. The father of TQM was William Deming‚ an American college professor‚ author‚ and consultant. Deming played a major role in improving
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What is quality? Quality is a measure of how good and satisfying a product is to the consumer. The ISO standard explains quality as "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs." Meaning that the quality of a product/service is defined in matter of the features it presents to the customer and the rate of satisfaction it is providing to its user/consumer. The quality depends not only on its features it depends on the
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Question 1 – Kaizen Philosophy Kaizen: Basic Concepts and key practices Kaizen is a Japanese philosophy based on gradual but ongoing and never-ending day-to-day improvement approach in all aspects of an organization‚ not only productivity. Literally Kaizen translates to English as “good change”‚ the true meaning of the word is continuous improvement implemented through positive step-by-step changes. For proper functioning Kaizen requires active participation from everybody at all levels in an organization:
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Total Compensation Strategy Total Compensation Strategy Managing Diversity Nationally and internationally‚ companies are facing the task of reassessing the balance between their own identity and the force of integration. Centralism often makes access to new markets and regions difficult. Distinctive local autonomies‚ on the other hand‚ endanger the overall organization and identity of the company. Connected with this is the question of whether a unified and global compensation policy should
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LOYALTY Loyalty can be defined by anyone but there’s only one definition of loyalty. Google’s definition of loyalty is the quality of being loyal to someone or something. The second definition for loyalty is a strong feeling of support or allegiance; fights with in-laws cause divided loyalties. My definition of loyalty relates to the first definition; however‚ it consists of more than just that. Loyalty means respect and competence pertaining to a certain
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Determination of interrelationship between Critical success factors in the implementation of Total Productive Maintenance (TPM) Abstract Purpose – The purpose of this paper is to determine the critical success factors in the implementation of TPM and establishing a relationship among them. Approach – All the enabling variables responsible for successfully implementing TPM were identified through literature review. ISM and MIC MAC analysis were applied to find out the levels of their influence
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punishment from a court standing. While the one raised in a bad environment would possibly say punishment of extreme measures like death for example. The problem with right and wrong‚ like I stated before‚ there can be no real correct answer. My definition of right‚ probably agrees with mostly everyone. My
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