"Total quality management at verizon" Essays and Research Papers

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    Verizon Wireless Project Plan Proj587 Professor Robert Kenmore Team A: Michael Armstead‚ Marcus Caruso‚ Regina Little‚ Hiten Patel‚ Antoine Stephenson 11/23/2014 Table of Contents Introduction Page 3 Verizon Strategic Capacity Plan Page 5 Project Selection Criteria

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    “DEVOLPE A PASSION FOR LEARNING‚ IF YOU DO ‚ YOU WILL NEVER CEASE TO GROW” - ANTONY J D. ANGELO Strategic Quality and Systems Management Session 1 Dr. Indranil Bose Strictly Private & Confidential. Unauthorized use of the contents‚ information and materials is prohibited Opening case-1: Flight cancellation in USA  In USA‚ 39991 flights have been cancelled during Dec‚2013-Jan.2014.  42533 flights‚ however‚ sat on the tarmac on different airports across USA for more than three hours. 

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    Running Head: CASE STUDY Case Study Geraldine Aloise Kaplan University Abstract Verizon Wireless is a wireless carrier that operates the largest 4G LTE network in the United States. The company provides cell phone and data services to its 98.2 million customers. Its success is largely attributed to its reliable network coverage and outstanding customer service. In addition to providing 24 hour telephone support‚ the company also operates retail stores throughout the U.S. This case study

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    MOTOROLA CORPORATION – A HISTORY OF QUALITY MANAGEMENT Ivan Ortiz Illinois Ensign85@yahoo.com 630-699-3264 GM 588 Managing Quality Instructor Robert Lee August‚ 2011 Keller School of Management Introduction The Motorola Corporation was founded in 1928 when its’ Owners Paul and Joseph Galvin decided to start a business in the area of battery storage. Paul was interested in improving on the technological advances that had taken place to date in that field. As a result‚ his motivation and

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    The TQM Magazine Total quality management adoption: revisiting the levels B.G. Dale D.M. Lascelles Article information: To cite this document: B.G. Dale D.M. Lascelles‚ (1997)‚"Total quality management adoption: revisiting the levels"‚ The TQM Magazine‚ Vol. 9 Iss 6 pp. 418 - 428 Permanent link to this document: http://dx.doi.org/10.1108/09544789710186957 Downloaded on: 02 October 2014‚ At: 00:02 (PT) References: this document contains references to 13 other documents. To copy this document: permissions@emeraldinsight

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    1) --------- is monitoring and recording specific project quality a. Quality planning b. // Assuarance c. // control d. All e. None 2) When doing quality planning following needs to be considered a. The project scope statement b. The project network diagram c. Rules‚ standards or guidelines (Product) d. Procedure‚ standards or guidelines (Organization) 3) One of the primary strategy to achieve TQM is a. Encourage and develop b. Maintain continuous contact c. Develop loyal customers d. Work closely

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    company’s year end is March 31. Depreciation for 2007-08: ((80000-5000)/5) X 9/12 = 11250 Depreciation for 2008-09: ((80000-5000)/5) = 15000 Depreciation for 2009-10: ((80000-5000)/5) = 15000 Depreciation for 2010-11: ((80000-5000)/5) = 15000 Total Depreciation 46250 Carrying Value on date of sale‚ ie March 31‚ 2011 = 80000-46250 =33750 Loss on sale is 33750 – 17000 = 16750 Journal Entry: Cash Debit 17000 Loss on Sale of Machine Debit 16750 Accumulated Depreciation Debit 46250 Machine

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    Operations Management is concerned with the production of goods and services ensuring that the produced goods are efficient and use minimum resources. It is also concerned with the fact that the produced goods should be effective‚ i.e. they should meet customer requirements. The Toyota Production System is an excellent example of an effective and efficient production system‚ which is symbolic of excellent operations management. TPS also signifies the role that effective operations management can play

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    Verizon Communications‚ Inc. has many strengths‚ weaknesses‚ opportunities and threats as an organization. This case analysis will highlight the top three for each category and provide a rational for each factor. The SWOT analysis will serve as a tool for identifying alternative strategies for the organization and help define a 3-year growth plan. Various matrices‚ including a SWOT analysis and a Financial Ratios Analysis‚ will also support specific strategies and long-term objectives. Other

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    Risk and Quality Management Assessment Summary Risk management is the practice of measuring risk and creating strategies to accomplish the risk. In ideal risk management‚ an arrangement process is shadowed whereby the risks with the maximum loss and extreme probability of happening are controlled first. However‚ the procedure can be hard‚ and maintaining between risks with high possibility of occurrence but lower loss and risks with high loss but lower possibility of occurrence can often be mismanaged

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