Rev. February 27‚ 1998 Burger King Corporation The first Burger King restaurant in Miami in the mid-1950s featured a walk-up window‚ a limited menu (burgers and shakes for 19¢‚ sodas and fries for 10¢)‚ and "your food ready by the time you ’d paid for it." As one early manager recalled‚ "Our windows faced front so we could see customers driving in. With the limited menu‚ we pretty much knew what they ’d order and we ’d have it ready." In the 1960s and 1970s‚ Burger King developed an assembly-line
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History Burger King‚ often abbreviated as BK‚ is a global chain of hamburger fast food restaurants headquartered in unincorporated Miami-Dade County‚ Florida‚ United States. The company began in 1953 as Insta-Burger King‚ a Jacksonville‚ Florida-based restaurant chain. After Insta-Burger King ran into financial difficulties in 1954‚ its two Miami-based franchisees‚ David Edgerton and James McLamore‚ purchased the company and renamed it Burger King. Over the next half century‚ the company would change
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Title: TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY ‚ By: Saunders‚ Ian W.‚ Graham‚ Mary Ann‚ Total Quality Management‚ 09544127‚ 1992‚ Vol. 3‚ Issue 3 Database: Academic Search Premier TOTAL QUALITY MANAGEMENT IN THE HOSPITALITY INDUSTRY Abstract Total quality management (TQM) has achieved notable success as a philosophy of management in manufacturing industry. This paper examines the differences between the manufacturing situation and that of service industry in general and the hospitality
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Introduction: James Lamore and David Edgerton in the year 1954‚ marked the beginning of Burger King restaurant in Miami‚ Florida which is widely known as Burger King Holdings‚ Inc. today (annualreports.com/company/2878). Over a period of time‚ Burger King became the household name in fast food industry and has bagged the second position in the fast food industry across the globe in the year 2010. Burger King expanded its operation to 12‚300 locations in 76 countries catering to over 11 million customers
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Burger King Ethics Burger King has strived to have very good ethical practices installed into their system of business. Honesty‚ integrity and respect are very common goals in the restaurants of Burger King. Good business practices are audited often to insure the quality and respect of the management and employees are in order. These ethical practices begin in the management section of the company. Senior executives “partake in personalized videos about BKC’s gifts and conflict of interest policies
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UNIVERSIDAD DE ZAMBOANGA GRADUATE SCHOOL MASTER IN BUSINESS ADMINISTRATION ZAMBOANGA CITY C O U R S E S Y L L A B U S BA 113- Cognate 2: Total Quality Management First Semester 2013-2014 Professor : Dr. Ramael L. Saturinas Academic Rank : Professor 1 Email Address : ramaelsaturinas1117@gmail.com Mobile Phone : 09499113451/09275268761 Office Phone : 062-9912117 local 140 Consultation Hour : 3-4 Saturday A. Course Description
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Management 461 May 21‚ 2013 BURGER KING® was founded in 1954 and is the second largest fast food hamburger chain in the world. They are known for their signature burger “The Whopper.” More than 11 million guests visit these restaurants around the world daily. BURGER KING® is known for serving high-quality‚ great-tasting‚ and affordable food. Their mission statement includes “A commitment to premium ingredients‚ signature recipes‚ and family-friendly dining experiences is what has defined our
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Communication and Interpersonal Skills Communication -the transfer of a message (information‚ idea‚ emotion‚ intent‚ feeling‚ or something else) that is both received and understood. Communication Levels 1. One-on-one level – this is you and your fellow colleagues or you and your manager and/or supervisor. 2. Team-or-unit level – level that is limited to the group and its members. 3. Company-level – larger than team level‚ communications with the different teams within the company or organization
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Introduction - Total quality management (TQM) has been defined as ‘continuous improvement of every production output whether it be a product or a service‚ by removing inefficient variations and by improving the backbone of the work process’. International managers like their domestic counterparts have found that incorporating the notion of total quality management into their management process and style can give the competitive advantage. A manager’s decision-making process regarding new or increased
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the need for total quality management is an important aspect of any organization remaining competitive. This paper will define quality management as well as include a description of the impact of globalization on quality as well as compare and contrast traditional management styles with quality focused management styles. Lastly‚ this paper will explain how total quality management (TQM) applies of should apply to the Public Schools. Ross J.E. (1999) defines total quality management as "the integration
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