“DEVOLPE A PASSION FOR LEARNING‚ IF YOU DO ‚ YOU WILL NEVER CEASE TO GROW” - ANTONY J D. ANGELO Strategic Quality and Systems Management Session 1 Dr. Indranil Bose Strictly Private & Confidential. Unauthorized use of the contents‚ information and materials is prohibited Opening case-1: Flight cancellation in USA In USA‚ 39991 flights have been cancelled during Dec‚2013-Jan.2014. 42533 flights‚ however‚ sat on the tarmac on different airports across USA for more than three hours.
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MOTOROLA CORPORATION – A HISTORY OF QUALITY MANAGEMENT Ivan Ortiz Illinois Ensign85@yahoo.com 630-699-3264 GM 588 Managing Quality Instructor Robert Lee August‚ 2011 Keller School of Management Introduction The Motorola Corporation was founded in 1928 when its’ Owners Paul and Joseph Galvin decided to start a business in the area of battery storage. Paul was interested in improving on the technological advances that had taken place to date in that field. As a result‚ his motivation and
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many years with their quality products using the finest ingredients and dough prepared fresh everyday keeping their tradition of great food and family entertainment. For generations‚ Shakey’s has been the neighborhood gathering place‚ where family and friends come together to share great food and good times. Shakey’s wanted to reach families and remind them that Shakey’s is not just all about food but about fun family and pizza. With its vision to be the leading and preferred pizza restaurant‚ it consistently
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The TQM Magazine Total quality management adoption: revisiting the levels B.G. Dale D.M. Lascelles Article information: To cite this document: B.G. Dale D.M. Lascelles‚ (1997)‚"Total quality management adoption: revisiting the levels"‚ The TQM Magazine‚ Vol. 9 Iss 6 pp. 418 - 428 Permanent link to this document: http://dx.doi.org/10.1108/09544789710186957 Downloaded on: 02 October 2014‚ At: 00:02 (PT) References: this document contains references to 13 other documents. To copy this document: permissions@emeraldinsight
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1) --------- is monitoring and recording specific project quality a. Quality planning b. // Assuarance c. // control d. All e. None 2) When doing quality planning following needs to be considered a. The project scope statement b. The project network diagram c. Rules‚ standards or guidelines (Product) d. Procedure‚ standards or guidelines (Organization) 3) One of the primary strategy to achieve TQM is a. Encourage and develop b. Maintain continuous contact c. Develop loyal customers d. Work closely
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Angelo’s Pizza Case Study Tareq Aburus Human Resource Management Sept. 17th 2014 Dr. David Egleston Expanding the number of store and franchising with the same high quality food and fresh ingredients‚ is a great idea and a wonderful opportunity for Angelo’s pizzeria as an entrepreneur. There must be a focus on 3 resource management implications; 1)-Business environment analysis: The implication represent the company’s general competitive advantage and strategic planning. A strategic plan is
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company’s year end is March 31. Depreciation for 2007-08: ((80000-5000)/5) X 9/12 = 11250 Depreciation for 2008-09: ((80000-5000)/5) = 15000 Depreciation for 2009-10: ((80000-5000)/5) = 15000 Depreciation for 2010-11: ((80000-5000)/5) = 15000 Total Depreciation 46250 Carrying Value on date of sale‚ ie March 31‚ 2011 = 80000-46250 =33750 Loss on sale is 33750 – 17000 = 16750 Journal Entry: Cash Debit 17000 Loss on Sale of Machine Debit 16750 Accumulated Depreciation Debit 46250 Machine
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in believing that quality levels now are generally higher and that quality differences among businesses are minimal? As a sweeping generalization‚ this may well be true. In the last two or three decades‚ attention to quality has increased dramatically‚ and this has truly yielded significant results. However‚ the owner needs to realize that there may be vast differences from industry to industry. Also‚ the quality of pizza available in local markets varies widely as local pizza enthusiasts can testify
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Operations Management is concerned with the production of goods and services ensuring that the produced goods are efficient and use minimum resources. It is also concerned with the fact that the produced goods should be effective‚ i.e. they should meet customer requirements. The Toyota Production System is an excellent example of an effective and efficient production system‚ which is symbolic of excellent operations management. TPS also signifies the role that effective operations management can play
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Risk and Quality Management Assessment Summary Risk management is the practice of measuring risk and creating strategies to accomplish the risk. In ideal risk management‚ an arrangement process is shadowed whereby the risks with the maximum loss and extreme probability of happening are controlled first. However‚ the procedure can be hard‚ and maintaining between risks with high possibility of occurrence but lower loss and risks with high loss but lower possibility of occurrence can often be mismanaged
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