OMEGA: An Improved Gasoline Blending System for Texaco MGMT 372 Blending gasoline is a critical refinery operation. Texaco implemented the system‚ OMEGA‚ in 1980 on personal and large computer systems. Computers were being installed at Texaco refineries in 1960’s and were mostly used for accounting purposes‚ data acquisition‚ process control‚ and refinery modeling. At this time‚ compositions of gasoline blending were being developed by trial and error‚ experience‚ and average response tables
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Why Study Rizal? It is of great importance that students understand the rationale behind having to take up a Rizal course in college. For high school students‚ the Noli Me Tangere and the El Filibusterismo are injected into the Filipino subject as part of the overall curriculum. In tertiary education‚ however‚ Rizal is a subject required of any course‚ in any college or university in the Philippines. Usually‚ during the first day of the course‚ the professor asks the well-overused questions:
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Please submit your HW (Hardcopy) at the end of lecture OR to my office (L214) QMDS 400 Project and Quality Management HW#2 DUE 6:00pm 18 Nov 2014 Name:_______________________ Student ID:___________________ Note: Late submission will NOT be accepted! PROBLEMS P1. After a number of complaints about its directory assistance‚ a telephone company examined samples of calls to determine the frequency of wrong numbers given to callers. Each sample consisted of 100 calls. The results to date are shown
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Tuesday‚ November 10‚ 2009 The Logistics Procurement Coordinator‚ Society for Family Health‚ Awaye House‚ Coker Bus stop‚ Badagry Express way‚ Lagos. Dear Sir‚ SUPPLY OF PETROLEUM PRODUCTS Ascon Oil Company Limited is a dynamic oil marketing company duly licensed by the department of petroleum resources as a bulk storage and petroleum products marketing company. Our bulk oil terminal at Ibafon – Apapa has a capacity of 35‚000 metric tones. Our head office is in Victoria Island
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CHANGE MANAGEMENT POLICY AND PROCEDURE This Change Management Policy and Procedure contains guidance to managers and staff who are involved in the development and implementation of changes in working arrangements and practices and managing redundancy‚ including the ending of fixed term employment contracts. The information in the document is set out as follows: Introduction Page 1 Purpose of procedure and overview Section A: Managing minor change Section B: Managing change due to organisational
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Strategic Quality Management and Customer Satisfaction University of Phoenix MGT/449 Total quality management (TQM) affects conducting business in the global marketplace. Companies must focus on improving processes they currently use to become more efficient. In the trucking business‚ Huffman Trucking competition is Federal Express (FedEx) and UPS. Huffman Trucking strives for quality service while exploring ways to reduce operating costs to increase profits. To achieve this goal Huffman
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TASK 1 1. A) Organisational Objectives are new targets and aims which are set up by the top management to achieve in the future. They can be helpful to control and motivate staff and give them a vision and direction. All the decisions made within the organisation should be in accordance with the objectives. Various different factors are involved in setting up organisation’s objectives. i.e. Nature of business‚ stakeholders etc. It can be described as below: - Vision Mission Aims
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Part Two: 1. The Kano model is a tool that can be used to prioritize the Critical to Quality characteristics‚ as defined by the Voice of the Customer The three categories identified by the Kano model are: Must Be: The quailty characteristic must be present or the customer will go elsewhere. Performance: The better we are at meeting these needs‚ the happier the customer is. Delighter: Those qualities that the customer was not expecting but received as a bonus The First Step for Creating
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Quality & Risk Management in Construction Industry Temitayo Lewis University of Maryland University College PMAN 639 Dr. Eva B. Cruz Morel Date: 11/28/2010 University of Maryland University College Executive Summary………………………………………………………………………...3 Introduction………………………………………………………………………………...4 Quality Management and Overview…………………………………………...………….. 5 Quality Assurance…………………………………………………………………..7 Quality Control……………………………………………………………………..7 Total Quality Management………………………………………………………………...8
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Assignment 1 Quality Management and Health Care Statistics: For checking the quality management and health care statistics I did an in depth comparison of two health care institutes. I have done the comparison of a hospital‚ River Hospital‚ INC and a Nursing home‚ Apex Rehabilitation and Care Center. By comparing the information available at the CMS site about these two we can easily assess the Quality Management and Health Care Statistics. River Hospital‚ INC is a Critical Access Hospital which
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