Basic TQM Concept Basic Concept of TQM Six Basic Concepts of TQM‚ According to B. Creech: 1..A committed and involved management to provide long-term top-to-bottom organizational support. 2.Unwavering focus on the customer‚ both internally and externally. 3.Effective involvement and utilization of the entire work force. 4.Continuous improvement of the business and production process 5.Treating suppliers as partners. 6.Establish performance measures for the process. These
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Britain and Total War Reasons for delaying total war Nature of British society Britain was a parliamentary democracy with a free press and strong union movement. There was no tradition of conscription and although government controls were quickly put in place‚ Britain did not assume organisation for total war in 1914. ‘Business as usual’ Britain’s official response to the war was ‘business as usual’. This is because many in Britain believed the war would be over very quickly. It was assumed
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CHAPTER 2: RELEVANT REVENUES AND COSTS The primary goal of a firm is to maximize profits. This implies‚ of course‚ that each decision a manager makes is consistent with that goal. Although managers are expected to rely on internally-produced reports‚ such as balance sheets and income statements‚ to help them make decisions‚ most of the information that appears on these statements is period-based rather than decision-based. A balance sheet shows the sum total of a firm’s assets and liabilities
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Return on Investment (ROI) and Total Cost of Ownership: A Comparison Introduction When a business decision is made to make an investment‚ the need for metrics arises to decide the profitability of the investment. These metrics can be measured before an investment is made to gain an insight into expected returns or they can be measured at regular intervals‚ (quarterly or yearly) to analyse the profitability of the investment. There are quite a few metrics that are used to calculate profitability
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There are eight such dimensions of quality. These are: 1. Performance: It involves the various operating characteristics of the product. For a television set‚ for example‚ these characteristics will be the quality of the picture‚ sound and longevity of the picture tube. 2. Features: These are characteristics that are supplemental to the basic operating characteristics. In an automobile‚ for example‚ a stereo CD player would be an additional feature. 3. Reliability: Reliability of a product is
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Distinguish customers or markets according to common characteristics Strategic Supply Chain Alliances… Between Customers and Suppliers The competitive model Sole Sourcing Strategic Partnerships Communicating with Customers …the cost and confusion associated with trying to satisfy a diverse customer group Customer Rationalization Annuity relationship Active data gathering Passive data gathering Actively Solicited Customer-Feedback approaches Telephone Contact Focus
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Nifedipine (Adalat‚Procardia‚others) Prototype Drug / .Therapeutic Class: Drug for hypertension and angina Pharmacologic Class: Calcium channel blocker. ACTIONS AND USESNifedipine is CCB generally prescribed for HTN and variant or vasospastic angina. It is occasionally used to treat Raynaud’s phenomenon and hypertrophic cardiomyopathy. Nifedipine acts by selectively bloking calcium channels in myocardial and vascular smooth muscle‚ including those in the coronary arteries. This results
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Algebra I Cost-Revenue Business Project This project is designed for you to demonstrate your understanding of systems of linear equations. Before starting‚ read the entire project outline and requirements. During this project you are to do the following: 1) Pair up with a partner and create a business that sells one commodity of your choice (points for creativity). 2) Create a Market Research Survey that will be used to survey 50 students to help you discover what potential customers are looking
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qm Session XII Assignment November 2‚ 2006 Chapters 12‚ 13‚ 14‚ 15 1. Briefly describe the difference between sequential engineering and quality by design (or concurrent engineering). Sequential engineering‚ as the name suggests‚ was completed in a sequential manner. Each step in the process was completed independent of the other steps and production is passed down the line with the preceding step unaware and unconcerned with problems that may arise. Quality by design or concurrent
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EPISODE 1 SCHOOL AS A LEARNING ENVIRONMENT Your mission is to do the following tasks: 1. Visit a school. Look into facilities and support learning areas in the campus‚ then in the classroom. 2. Accomplish the checklist as you move around the school campus. 3. Based on your gathered data in the checklist‚ describe the school environment. 4. Make a reflection on the characteristics of a school environment that promotes learning. 5. Present your idea of a good school environment through any
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