1.)What is Total Quality Management? Total quality management or TQM is an integrative philosophy of management for continuously improving the quality of products and processes. TQM is based on the premise that the quality of products and processes is the responsibility of everyone involved with the creation or consumption of the products or services offered by an organization‚ requiring the involvement of management‚ workforce‚ suppliers‚ and customers‚ to meet or exceed customer expectations
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INTRODUCTION TO TQM In real world‚ company actually compete in term of quality‚ price and delivery to capture its customers which finally leads to the establishment of Total Quality Management Philoshopy to fulfill one of the element stated. In Malaysia‚ government had carries various effort to enhance and assist the quality standard by establishment of SIRIM. SIRIM had been responsible to promote ISO 9000 and TQM among Malaysian business industries. DEFINITION OF TQM As defined by OXFORD Dictionary
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Total Quality Management (TQM) is a comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback. TQM requirements may be defined separately for a particular organization or may be in adherence to established standards‚ such as the International Organization for Standardization’s ISO 9000 series. TQM can be applied to any type of organization; it originated in the manufacturing
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TOTAL QUALITY MANAGEMENT TQM is management philosophy that seeks to integrate all organizational functions i.e. marketing‚ finance‚ design‚ engineering‚ production‚ customer etc to focus on meeting customer needs and organizational objectives.TQM views an organization as a collection of processes. It maintains that organizations must always strive to continuously improve these processes by incorporating the knowledge and experiences of workers. IMPLEMENTATION OF QUALITY The implementation of
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International Journal of Business and Management February‚ 2010 Impact of Reward and Recognition on Job Satisfaction and Motivation: An Empirical Study from Pakistan Rizwan Qaiser Danish Chairman‚ Department of Business Administration University of the Punjab‚ Gujranwala Campus‚ Pakistan E-mail: rdanish2000@yahoo.co.uk Ali Usman University of the Punjab‚ Gujranwala Campus‚ Pakistan E-mail: usamaz_07@hotmail.com Abstract Human resources are the most important among all the resources an organization
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Assumptions made: 1. In the case we were given 4 positions‚ we took into consideration the Total Cost to Company (TCC) for each position to decide upon the hierarchy in organization XYZ. The hierarchy is shown in the descending order below: Job Positions | Total Cost to Company | Head Finance | 3746 | General Manager- Finance | 2251 | Senior Manager Finance & Accounts | 1063 | Manager Finance & Accounts | 0526 | 2. We assumed that the post of the Senior Manager Finance
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Total Quality Management Total Quality Management is a management approach that originated in the 1950 ’s and has steadily become more popular since the early 1980 ’s. Total Quality is a description of the culture‚ attitude and organization of a company that strives to provide customers with products and services that satisfy their needs. The culture requires quality in all aspects of the company ’s operations‚ with processes being done right the first time and defects and waste eradicated from
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Determination of interrelationship between Critical success factors in the implementation of Total Productive Maintenance (TPM) Abstract Purpose – The purpose of this paper is to determine the critical success factors in the implementation of TPM and establishing a relationship among them. Approach – All the enabling variables responsible for successfully implementing TPM were identified through literature review. ISM and MIC MAC analysis were applied to find out the levels of their influence
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of physical phenomena may be describe using continuity equations. By using first law of thermodynamics‚ energy cannot be created or destroyed. It can only transfer by continuous flow. Total continuity equation (TCE)‚ component continuity equation(CCE) and energy equation(EE) is applied to do mathematical model. Total continuity equation is the principle of the conservation of mass when applied to a dynamic system. The unit of this equation is mass per time. In overall balance‚ only one TCE can be
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BALLY TOTAL FITNESS GROUP 2 PRESENTATION BALLY TOTTAL FITNESS CLUB • INITIALLY A GAMBLING EQUIPMENT COMPANY‚ BALLY TOTAL FITNESS HAS GROWN TO BECOME A LEADING FIRM IN THE U.S. HEALTH CLUB INDUSTRY. IT HAS GROWN ITS REVENUE OVER THE YEARS TO $954 MILLION IN 2003. • BALLY STARTED ITS ROOTS IN THE HEALTH AND TENNIS CORPORATION BY BUYING AILING GYMS IN 1962 AND LATER IN 1990’S DIVERSIFIED AND RECHRISTENED TO BALLY ENTERTAINMENT IS THE HEALTH CLUB INDUSTRY STRUCTURALLY ATTRACTIVE OR UNATTRACTIVE?
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