Introduction The conditions of the global travel agency industry have significantly changed over recent years‚ mainly because of the development of the new technologies‚ electronic commerce and the major changes in tourism consumer behaviour. Increasingly‚ people are booking their travel over the Internet‚ directly from the suppliers or on electronic retailer’s websites affecting traditional travel agencies on the high street. Further‚ the market starts to show signs of overload because of the
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Executive summary 1. EXECUTIVE SUMMARY Booming industry Indian travel and tourism experienced a boom during 2004. There was a surge in arrivals and departures as well as robust expansion in domestic tourism. After growing by 15% in 2003‚ the number of incoming arrivals rose by a hefty 22% in 2004 over 2003. Not surprisingly‚ incoming tourism receipts also rose sharply by about 16% in 2003 and 32% during 2004. Strong government support The strong support provided by the government played an
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briefly into three different types‚ they are include: 1. In bound Tour Operators 2. Outbound Tour Operators 3. Corporate Travel Service Agencies 4. Land operators – Cooperation among travel agencies. For inbound tour operators‚ the customers are mainly tourists and visitors from foreign countries such as USA‚ England and Japan. About the tour operations‚ mainly local sightseeing tours such as the “Hong Kong Island Tour”‚ where tourists learn about the culture and history of Hong Kong
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products and services to customers on behalf of suppliers such as airlines‚ car rentals‚ cruise lines‚ hotels‚ sight-seeing tours and package holidays. When we say Travel Agency they are the one who can assist you in planning your trip or someone has to be responsible with all the preparations you will need. They are responsible for planning‚ reserving and preparing vacation holiday tours or only transportation and accommodation the travelers need to have. Of course‚ travel agencies sell product that are
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M1: Explain the importance of links and relationships within the retail travel environment. . Horizontal Integration • Why does it exist and why is it formed? -Company’s merging together. 1 company taking over another. Financial reasons etc. Happens when a company owns or controls other businesses at the same level of the distribution chain • How does Horizontal integration affect the organisations concerned? -Can be a risk. 1 company may lose identity. Job losses can occur. Staff may not like
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Semester 01 Unit Name : Tour Operations Management Unit No. 14 Assignment Title Tour Operation Management Assignment NO. TWO Tutor Name : MOUFFAK AL BOUKAI Learning Outcomes Covered in this Assignment: - be able to review brochures and methods of distribution used to sell holidays . - Understand strategic and tactical decision making for tour operators Decision making Strategic Scenario
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integration is when an organisation own companies on two or more levels of the buying chain. Examples of this can be found within “The Big 4‚” all of them own an airline‚ travel agent and a tour operator. The companies have until recently used different names for their travel agency‚ airlines and tour operators‚ but now they are power branding their companies so that customers can see whom they are booking with. An example of this is TUI UK‚ which has rebranded its companies using the Thomson
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Travelling out of the UK‚ to another country‚ defines Outbound Tourism Tour Operator A tour operator is a company that plans out a holiday for a family Examples: • Thomas Cook • First Choice The role of tour operators is to plan out a holiday for a family; they do this because they want to provide a suitable holiday‚ worth the money of the customer‚ because their aim is to make a profit. The sector that Tour Operator falls under is the Private Sector‚ because their main aim is to make
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Introductions Shukriya Travels. Cannought Palace‚ New Delhi. Shukriya travels are a travel agency which works as group which sells services and products related to tours and travels. They act as a third party between the two‚ end-user and service supplier. They provide all types of facilities related to tours and travels. They also provide tour packages in domestic as well as in international locations. They have separate department for dealing in different areas. Group is colabrated with Yatra .com
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HR Indian Tour Operators Analysis of Customized Tour Services Submitted By: Sumedha Bhardwaj (32156) Sonal Bhat (32157) Bhavika Mehta (32227) Esheet Modi (32228) Mahim Mongia (32229) Jyoti Saxena (32241) Contents 1. Executive Summary 2. Analysis Approach 3. Competency Model for Tourism Agents 4. Field Research: Onsite Mystery Shopping 5. Problems: People and Processes 6. Solutions and Evaluation of Alternatives 7. Recommendations 8. Conclusion Executive Summary Customized Tours form an important
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