Service-process Matrix The Service Process Matrix is a classification matrix of service industry firms based on the characteristics of the individual firm’s service processes. The matrix was derived by Roger Schmenner and first appeared in 1986. Although considerably different‚ the Service Process Matrix can be seen somewhat as a service industry version of Wheelwright and Hayes’ Product-Process Matrix. The Service Process Matrix can be useful when investigating the strategic changes in service
Premium Dimension René Descartes Service of process
Risk management is a complex process but the principles are quite simple. We all make risk assessments in our everyday lives‚ from crossing the road to deciding whether or not to eat a burger. The process which you consciously or unconsciously undertake is: IDENTIFY THE HAZARD DEFINE THE RISK ARISING FROM THE IDENTIFIED HAZARDS ELIMINATE THE HAZARD OR MITIGATE WHERE THIS IS NOT POSSIBLE (identify control measures) Eliminate Reduce/Control/Substitute Provide Information
Premium Risk assessment Risk Risk management
RURAL BANKING IN INDIA Introduction Rural banking in India has been the subject of study Survey Committee Report in 1954‚ literally thousand of reports have examined and investigated the problems relating to the credit delivery for agriculture and rural area. Latest magnum opus on the subject is the National Agricultural Credit Review report 2000. The Expert Committee on Rural Credit (Chairman: Professor V.S.Vyas) submitted its report in 2002.One
Premium Bank
are the different types of banks? Banks’ activities can be divided into: * Retail banking - Dealing directly with individuals and small businesses; * Business banking - Providing services to mid-market business; * Corporate banking - Directed at large business entities; * Private banking - Providing wealth management services to high net worth individuals and families; * Investment banking - relating to activities on the financial markets. Most banks are profit-making‚ private
Premium Bank Banking
INTRODUCTION A merchant banking is a financial institution primarily engaged in offering financial services and advice to company and wealthy individuals on how to use their money. A merchant bank deal with commercial banking needs of finance‚ company & long term loans and stock writing. Merchant banking does not have retail offices where customer can go and access their account. A merchant bank is also called as wholesale banking.
Premium Bank
DISTRIBUTION IN BANKING BUSINESS Distribution in financial services marketing is concerned with how the service is delivered to the customer‚ making sure that it is available in a place‚ at a time and in a format that is appropriate and convenient for the customer. In a growing number of countries‚ the expansion of the financial services sector has been accompanied by a significant blurring of lines between different institutional types with‚ for instance‚ retail banks offering insurance products
Premium Bank
INDIAN BANKING SYSTEM A Transition from Traditional Banking to Mobile Banking BY: Abhilasha Sharma Indian Banking system: An Overview Banking in India originated in the last decades of the 18th century. The oldest bank in existence in India is the State Bank of India‚ a government-owned bank that traces its origins back to June 1806 and that is the largest commercial bank in the country. Central banking is the responsibility of the Reserve Bank of India‚ which in 1935 formally took over these
Premium Bank Credit card
Federal Reserve Bank of New York Staff Reports Shadow Banking Zoltan Pozsar Tobias Adrian Adam Ashcraft Hayley Boesky Staff Report no. 458 July 2010 This paper presents preliminary findings and is being distributed to economists and other interested readers solely to stimulate discussion and elicit comments. The views expressed in this paper are those of the authors and are not necessarily reflective of views at the Federal Reserve Bank of New York or the Federal Reserve System. Any errors
Premium Bank Central bank Finance
BRANCHLESS BANKING IN PAKISTAN Submitted To Sir Fida Hussain Bukhari Submitted By Syed Qasim Raza Roll No Mi08Bbba011 Hailey College of Banking & Finance Punjab University ACKNOWLEDGEMENT Words will never be able to express enough my fervent gratitude to almighty Allah‚ the most compassionate and merciful‚ for giving me the courage and fortitude to accomplish this gargantuan task. We are the Holy Prophet’s (PBUH) Ummah and we acknowledge that the Holy Prophet’s (PBUH) moral and
Premium Bank Mobile phone
A STUDY ON GENERAL BANKING (BANKING ROUTINE) AT BANK OF INDIA (BOI) [pic] PROJECT REPORT SUBMITTED FOR THE AWARD OF THE DEGREE OF BBA GGSIP University SESSION: 2009-2011 Under the guidance of Mr. BOI SUBMITTED BY: POOJA MATHUR ACKNOWLEDGEMENT The
Premium Bank Debt Loan