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    VI. Appendices and Supporting Information I. EXECUTIVE SUMMARY The Harley-Davison motorcycle has been an American icon since the early 1900’s. They are known for producing high quality motorcycles and associated products; the company is renown for its customization of motorcycles. Distribution of Harley-Davidson motorcycles is accomplished through privately owned dealerships around the world. In addition‚ Harley-Davidson is also well known for their strong customer loyalty. This loyalty is shown

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    Pestel Analysis Political Factors : * War‚ terrorism‚ geopolitical uncertainties; issues beyond company’s ability to control. * 52% of the company’s net sales in 2007 coming from countries outside America. * Manufacturing or logistics might be interrupted by political events in the manufacturing countries. Economic Factors : * Overall global economy outlook is not good. * Inflation reduced consumer’s expenditure on luxuries. * Economic crisis influencing Apple’s retail’s

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    REPORT #1: STRATEGY ANALYSIS Harley Davidson Zach Jones 1. INTRODUCTION This project is one of three reports I will complete as part of the strategic analysis of Harley-Davidson. This first report focuses on strategy analysis and includes the following sections. First‚ the major concepts related to the competitive advantage analysis will be defined. Second‚ those concepts will be applied to the case of Harley-Davidson in order to analyze its competitive

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    1. How does Harley-Davidsonbuild long term customer relationship? As a company who sold more than 900‚000 units of motorcycle‚ Harley Davidson must be made a very good relationship with its customers‚ especially the long-term customers. We all know that Harley-Davidson users are not only men‚ but also women. Even in some products‚ they make teenagers ride them too. So that‚ the company needs to keep their relationship in the right ways. In a case‚ Harley-Davidson Company builds a good relationship

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    Harley Davidson‚ Inc. Company Overview In 1903 the first Harley Davidson motorcycle was built by William S. Harley and Arthur Davidson (Harley‚ 2013). Harley Davidson motorcycles started out as racing bikes‚ being known not only their fast but also reliable motor (Harley‚ 2013). The company quickly grew and Harley Davidson motorcycles become an American icon. Harley Davidson Inc. became incorporated in 1981 (Harley‚ 2013). Five years later Harley Davidson became a publicly traded company

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    Harley Davidson‚ the name makes grown men smile and act like kids. The only problem is that Harley Davidson only targets grown men the company has lost its younger crowd to the "crotch rockets". Honda and Yamaha are two companies that have taken advantage of this and they have stolen many customers from Harley Davidson. What is being proposed here is to revamp Buell and make a true Harley Davidson "crotch rocket". How this will be accomplished is by looking at the companies ’ strengths‚ weaknesses

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    the United States has affected the sales of Harley-Davidsons motorcycles in 2007. With low interest rates‚ increasesin the price of gas‚ and increases in unemployment; these economic uncertainties have led the company to make a decision of reducing their production and shipment until the economy recovers. On the other hand‚ the international retail sales of Harley-Davidson have increased 13.7 percent in 2007. Compared to the figures in 2006‚ Harley-Davidsons production sales have increased 15.0 percent

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    Harley-Davidson and a Code of Conduct When I was sixteen years old‚ my dad let me take his 1972 XR-750 Sportster for a cruise around the block. It was one of the most exciting things I have ever done in my life. I was terrified by the movement without the security‚ and I was thrilled by it at the same time. It was like riding a roller coaster without a safety harness. At that moment. I fell in love with motorcycles‚ and with the name Harley-Davidson. Harley-Davidson is an American Icon. The

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    Harley-Davidson Case Analysis Harley-Davidson should tailor is product and service offerings to the 55-64 year old segment‚ and expand its Rental and Rider’s Edge programs to continue growing Market leader in motorcycles - Market leader with 50% domestic and 32% global market share in motorcycles - Stock prices CAGR since 1989: 32% - American legendary lifestyle brand - Loyal customers: 900‚000 members in Harley-Davidson Owner Group - 50% of sales to repeating customers Ageing customer

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    1. Explain how Talon helps Harley-Davidson employees improve their decision making capabilities. Talon is Harley-Davidson’s proprietary dealer management system. Talon handles inventory‚ vehicle registration‚ warranties‚ and point-of-sale transactions for all of Harley-Davidson’s dealerships. The system helps improve decision-making capabilities by offering an enterprise wide view of operations‚ sales‚ and expenses. The system automatically generates part orders‚ taking much of the guesswork out

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