Principles of Selling Exam 1 Study Guide Ch. 1-5 Contract Law/ Agency Ch. 1: Selling and Salespeople * Personal Selling- is a person to person business activity in which a salesperson uncovers and satisfies the needs of a buyer to the mutual‚ long-term benefit of both parties. * Helping a customer identify problems‚ offering information about potential solutions‚ and providing after-sale service to ensure long-term satisfaction. “Customer Centric” * Everyone sells- Presidents‚ engineers…etc
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LECTURE 5 – DIRECTOR’S DUTIES Overview of duties All directors and officers of a corporation are bound by a number of general law and statutory duties. All directors owe the company equitable duties of loyalty and good faith Act in good faith in the interests of the company Act for a proper purpose Avoid conflicts of interest Retain discretion. s185 – provides that the duties imposed by the Corporations Act are additional to the duties imposed at the common law and in equity‚ rather than
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Topic 7: NOA1=NOA0+OIt – (C1-I1) NFO1=NFO0+NFE1 – (C1-I1)+d1 NFA1=NFA0+NFI1 - (C1-I1)-d1 CSE1=CSE0+OI1 – NFE1 – d1 NI1=OI1 - NFE1 (C1-I1) = d1+F1 d1=div+ share buyback – share issues F=net purchases of FAs – interest on FAs – net issue of debt + Interest on debt d=C-I+NFI-NFA d=C-I-NFE+NFO FCF=OI-NOA (Method 1) FCF=NFA-NFI+d (Method 2) FCF=NFO+NFE+d CSE=NOA+NFA/(-NFO) CSE1=CSE0+Earnt-dt Net Operating Accruals = OI1 – C1 or NOA – I1 If C-I-i > d: lend or buy down debt. If C-I-i
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Exam Review – January 2013 Diversity Unit - List taxonomic ranks in order. What is the significance of this order? Domain‚ Kingdom‚ Phylum‚ Class‚ Order‚ Family‚ Genus‚ Species. Classification of species: kingdoms contain many different types of organisms‚ each taxon contains progressively fewer types of organisms‚ taxon “species” is narrowest category‚ containing only one type of organism. As you go from kingdom to species‚ organisms share more and more in common. - Explain and give an example
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HISTORY TEST 2 *Chapters 4‚ 6‚ & 7 18TH CENTURY (1700s) The population of Europe nearly doubled in the 18th century. After 1740‚ the climate changed and it got warmer‚ so fewer people died from exposure. The death rate went down‚ the birth rate went up (because the amount of food went up). The potato is the fourth of the great starches and was very good nutrition during this time. Made people stronger and healthier and the population grew. Farmlands grew. Swamps were drained and turned
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Developmental psychology is primarily concerned with the changes that occur during childhood and adolescence. Topics studied range from the control of movements‚ the acquisition of language‚ math and musical abilities‚ the formation of the self and the identity‚ the formation of emotional attachments‚ moral judgments and the development of problem solving and reasoning skills. More recently‚ the time span examined and compared within developmental psychology has expanded across the lifespan and
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Recruitment Selection Selection (Chapter 1 page 40 The choice of a job candidate from a previously generated applicant pool in a way that will meet management goal and objectives as well as current legal requirement. Ethics (Chapter 1 page 10) Determination of right and wrong; the standards of appropriate conduct or behavior for members of a profession: what those members may or may not do Validity (Chapter 2 page 25) The degree to which accumulated evidence and theory support specific
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Exam Notes: Chapter 1: Gerontology: study of aging form maturity through old age Agism: a form of discrimination against older adults based on their age Life-span perspective: Divides human development into two stages- Early phase: (childhood and adolescence) rapid age-related increases in peoples size and abilities Later phase: (young adulthood‚ middle age‚ and old age) change are slow‚ but abilities to continue to develop as people continue adapting to the environment. 4 key features:
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An Integrated Research Review of Ethics Articles in Hospitality Journals 1990 to 2000 Christine Jaszay‚ Ph.D. Associate Professor Director of the Marion W. Isbell Endowment for Hospitality Ethics Northern Arizona University May 20‚200l Purpose The purpose of this paper is to review and assess the hospitality literature on ethics to result in a synthesis of the material. At the onset‚ it was assumed that there were many articles on the topic of ethics in the various hospitality journals
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Chem 11 Study Guide SCH3U Unit 1 Definitions: * SATP: Standard Ambient Temperature and Pressure ( 100kpa and 25 degrees C) * STP: Standard Temperature and Pressure (101.325kp and 0 deg C) * IUPAC: Intn’l Union of Pure and Applied Chem (approves‚ makes chem names symbols‚ etc. * Representative Elements: an element in any of groups 1‚2‚13-18 * Transition Metal: element of groups 3-12 * Energy level: a space with definite and fixed energy in which an electron is allowed to
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