Operation Management Assignment Liu Zhenya(Harry) 2014.2.26 Words[1724]Question1: Why is operations management important in this company ?Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization (Stevenson‚ W. J.‚ & Hojati‚ M.‚ 2007). The
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Operations Management‚ 10e (Heizer/Render) Chapter 1 Operations and Productivity True/False 1) Some of the operations-related activities of Hard Rock Café include designing meals and analyzing them for ingredient cost and labor requirements. Answer: TRUE Diff: 1 Topic: Global company profile Objective: LO1-1 2) Because Hard Rock Cafes are themed restaurants‚ operations managers focus their layout design efforts on attractiveness while paying little attention to efficiency. Answer:
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CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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Importance of Operation Management and its Key Elements WH Smith is a British retailer‚ well-known and publically-quoted book retailer‚ and newsagent and entertainment product in the UK. Recently it was reported how Kate Swann‚ the former CEO for the last 10 years‚ has turned the company around from £135m losses to £106m profit in a decade (Holland). The reason behind this profit is the right decision of Kate Swann. Now let’s see what she did to make WH Smith profitable (Creevy). 1.1 Operation Management
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ge1 Operation Management 1.1 Definition Operation Management is the activity of managing the resources which produce and deliver goods and services (Slack et al‚ 2010). These activities commences from the very initial production stage of information gathering right up to the final stage of consumer consumption of the product. Every organization does operation management even if they do not notice it. All organizations produce goods and/or services and to create goods and/or services‚ the organization
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Rohler‚ TR and Silver‚ EA (1997). A tutorial on Business Process Improvement. Journal of Operations Management Vol 15 p139-154. Cousins‚ J and Stewart‚ T Lowson‚ RH. (2002) Strategic Operations Management: The new competitive advantage. London: Routledge. Slack N‚ Chambers S and Johnston R (2001). Operations Management. Harlow : Pearson Publishing. Slack N‚ Chambers S and Johnston R (2010). Operations Management. Harlow : Pearson Publishing. Hammer‚ M amd Champy‚ J (1993) Reengineering the Corporation:
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Definitions of Operations management Operations management refers to the administration of business practices to create the highest level of efficiency possible within an organization. Operations management is concerned with converting materials and labor into goods and services as efficiently as possible to maximize the profit of an organization. Operations management is an area of management concerned with overseeing‚ designing‚ and controlling the process of production and redesigning business
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BA365 Intro to Operations Management Question 1 a) A hospital emergency room averages 50 patients per shift. A shift is 8 hours long‚ and the average patient requires 20 minutes in the exam room. 8*60/20 =24 would equal the number of patients for a 8 hour shift Average number of patients=50 b) Discuss whether you think a 30% capacity cushion is appropriate for a hospital emergency room. What factors would consider when setting this cushion? A 30%cushion
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Operation Management Introduction Kudler Fine Foods has several important issues in terms of its operation management. Kudler made the decision to start contracting with local growers of organic produce. Continuing to find new ways to increase business and gain an edge over the competition is important in the market. Developments may include merger and acquisition activity involving continuing price competition‚ growth of take-away food products and services‚ change in operations and continuing
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