customer should feel at home when he or she is in the library and should leave while they are contented that they have really been assisted. Customer care is the watchword in both private and public sectors as we move into the service age of 21st century (De Saez‚ 2002:126). The client is firmly at the centre of missions and strategic policies. Libraries and information services must demonstrate this constantly and consistently if they are to succeed. The need to feel that one is respected is vital
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In the 19th century the lower class‚ middle class‚ upper class did not frequently associate with each other. Classes during this time clearly had a separation between them. In the way in which they are looked upon. In Pride and Prejudice if the middle class did associate with the upper class they treated as lesser than them. Their was a divide of the lower‚ middle and upper class in the 19th century. The attitudes of the classes also varies. The people in the higher class are much more stuck up
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In the mid-19th century‚ a famine hit Ireland that forced many Irish to leave their homes and emigrate to America in hopes of rebuilding their lives and rising out of their impoverished and starving state. Many Irish emigrated to the eastern part of the United States‚ specifically to New York. The Irish immigrants did not have an easy life in New York because of anti - Irish sentiment and their inability to assimilate into American culture. The most common place in New York where the Irish lived
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one of the following was not the duty of gomasthas ? (a) Supervising weavers (b) Collection of supplies (c) Examining the quality of cloth (d) Providing food to the weavers /OR 1C. (a) (c) (b) (d) 1 1 1 Who amongst the following said “19th century London was a city of clerks and shop keepers” ? (a) Henry Mayhew (b) Charles Booth (c) Gareth Stedman Jones (d) Ebenzer Howard 2A. (a) (b) 1 (c) (d) Identify the country where the earliest kind of print technology i.e. the system of hand printing
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Mr. Smith European History‚ 2 December 9‚ 2013 Second Quarter Research Paper A) Plan of the Investigation Topic: How were the conditions in English prisons improved in the 19th century reformation? Prior to the reformation of the prison systems in Europe in the 19th century‚ there were no standards for the treatment of prisoners. They were treated like animals‚ and nobody gave it a second thought. After observing these conditions‚ several prominent figures emerged and dedicated their lives
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Year 11 2013 – Mark- 19.5/20 Karabar Distance Education Unit COPYRIGHT Explain why it was so difficult for revolutionary movements in the 19th century to succeed. During the 19th century numerous revolutionary groups attempted to overthrow the tsarist regime. Beginning in 1825 with the Decembrist revolt‚ revolutionary groups established to make fundamental changes to the political‚ social and economic structures of Russia. However‚ with the oppressive autocratic system‚ rough climate‚ social
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contributed to the unsuccessful reform efforts in the nineteenth century. A few major roadblocks were violent methods that monopolies used to combat the unions such as The National Guard‚ and Pinkerton Guards. Despite seeming like a positive aspect ‚ rags to riches stories by Horatio Alger significantly reduced change due to the fact that the poor still believed they too could be rich. The last major issue that blocked reform was the fact that unions were viewed as radicals and anarchists. The government
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growing vaster‚ until finally workers began to take a stand. Did they make any impact? Did the movement last? Throughout the decades‚ labor unions have shaped the state of the American economy and the value of the common
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Domestic Violence In the early history of the United States‚ somewhere close to the nineteenth century‚ along with the Temperance Movement came the recognition of Domestic Violence. In 1840‚ a Tennessee parent is prosecuted for the excessive punishment of a child in the Johnson vs. State court case (Staff). Ten years later‚ it is discovered that only nineteen states have laws allowing women to divorce abusive husbands. It will take twenty years before Fulgham vs. Alabama will rule that “a husband
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The United States remained a nation of immigrants during the nineteenth century. Throughout the nineteenth century‚ land and jobs in America were plentiful. The United States still had remained a strong magnet for immigrants‚ offering them chances o take up farming or urban employment. Glowing reports from early arrivals who made good reinforced romantic views of American opportunity and freedom. A German immigrant in Missouri applauded America’s "absence of overbearing soldiers‚ haughty clergymen
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