PUTTING THE SERVICE-PROFIT CHAIN TO WORK “When companies put employees and customers first‚ their employees are satisfied‚ their customers are loyal‚ their profits increase‚ and their continued success is sustained.” Harvard Business Review‚ March-April 1994. There is growing number of companies that includes Banc One‚ Intuit Corporation‚ Southwest Airlines‚ ServiceMaster‚ USAA‚ Taco Bell‚ and MCI know that when they make employees and customers paramount‚ a radical shift occurs in the way they
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The Cheesecake Factory The cheesecake Factory has an established code of ethical conduct that is needed to factor in maintaining a balance in the human aspect of ethics and the link to the business success for The Cheesecake Factory. Leaders in the upper management need to be careful about their actions‚ and how they address other employees and how they make important decisions to help the company. Even though the areas of the Cheesecake Factory’s code of ethical conduct is important for the success
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Large Intestine By Pamela Hankinson For HAP II October Large Intestine Many people often confuse the large intestine with the small intestine. However the large intestine is wider (about 3 inches) yet shorter than the small intestine (in humans about 4.9 feet in length as compared with 22 - 25 feet for the small intestine) and has a smooth inner wall. (Britannica) The large intestine consists of the cecum‚ ascending‚ transverse‚ descending and sigmoid colon‚ rectum
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The high cost of housing in Hong Kong recently has attracted international attention once again. Not long after a report in the Economist that suggested Hong Kong was second only to Australia in terms of the extent to which housing is overpriced‚ a CNN video story‚ "Feeling Hong Kong’s Property Boom‚" cited record low interest rates‚ lack of buildable land in a city of 7 million population‚ and hot money from the Chinese mainland‚ as driving forces behind the local housing boom. Regrettably‚ the
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Organisational Change Week 2 Summary The article that I have chosen for this week summary is ‘Death of a Factory: Market Rationalism’s Hidden Abode in Inner-City Melbourne’ by Rob Lambert. The writer of this article presents a brief overview of the historical development of this local business‚ an account of the texture of the social relations of production at the Chef factory and the organisational culture the management had created. Chef has been Australia’s leading stove producer
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Esiee Paris | Innovation Deliver | | Tuan Anh Dang‚ dangt@esiee.fr 11/21/2012 | Traffic Jam in Vietnam and its innovative solutions Traffic jam in Hanoi has been a serious problem in Vietnam for the last decades especially in the intensive population areas like Ha Noi city and Ho Chi Minh City. People are moving from the nearby states and provinces to these cities in order to seek for a chance to get a better job‚ hence a better life which is worsening the situation. Many of the
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requirements) of a company are met by rising through the securities like equity shares‚ preference shares‚ debentures and bonds. The term securities market is a comprehensive one and refers to the buyers and sellers of securities and also the structure comprising all those agencies and institutions which help in the sale and resale of company securities. There are different types of business organizations in India namely partnership firm‚ cooperative societies‚ private & public limited companies and joint
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Housing market is defined as the General market of houses being purchased and sold between buyers and sellers either directly by owners or indirectly through brokers. Housing problem is basically the problem of mismatch between the supply and demand for housing and that it can be resolved or at least reduced when a more balanced situation can be achieved. The consumers and producers both face problems and challenges in the housing market. One of the major problems faced by the consumers is the
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The Effects of Traffic Accidents on the Emergence of Psychological Disorders among Drivers of "3Rd’ Category": Private License in Jordan "A Field Research" By Ghoneem‚ Khowla Abd Al Raheem Academic journal article from Studies in Sociology of Science‚ Vol. 3‚ No. 2 Article details Beginning of article INTRODUCTION Traffic accidents are considered modern problems which are causing enormous human and material losses to many people and resulting of them many temporary and permanent injuries
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Each new generation brings the reemergence of many of the fears of the past‚ requiring the repetition of old explanations to put them to rest. Today there is a renewed concern that technological advancement may displace much of the manufacturing (and other) work force‚ creating widespread unemployment‚ social disruption‚ and human hardship. For example‚ in 1983 the Upjohn Institute for Employment Research forecast the existence of 50‚000 to 100‚000 industrial robots in the United States by 1990‚
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