CUSTOMER SATISFACTION REPORT BASED ON THE LATEST NATIONAL PASSENGER SURVEY (SPRING 2011) AUTHOR: ONUR AYAN DATE: 27/10/2011 TO: MANAGERS OF SOUTH WEST TRAINS Summary In this report we have analysed the results of National Passenger Survey. The research gives us vital information about our customers’ opinions on our services. From the analysis it could be seen that the recent priority issues are the lack of employees in direct service areas‚ parking place problems and physical conditions
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Public transport can be define as a system of vehicles such as buses and trains‚ which operate at regular times on fixed routes and are used by the public. In Malaysia‚ the number of vehicle on the road has been increase in every year. It shows that the public now is affordable to have at least a motorcycle as their daily transport rather than use the public transport. The public should not use the public transport because the risk of being the criminal victim will increase the people need to wait
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a day that occupies a bigger space in my heart‚ the day of my eighteenth birthday. I suppose I could say this is possibly the happiest day in my life so far. The three factors that made this day so special were: a birthday cake‚ my friends‚ and a train station. First factor was the birthday cake. Not an ordinary one‚ but a torte au pommes‚ the best cake this side of the Pyrenees‚ and possible the reason why so many people came to my birthday parties. There was never a birthday without a cake‚
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Mobility’s Association with an Industrial Machine: Trains Chapter Four (Panoramic Travel): The central thesis—the destination?—of Schivelbusch’s book is in chapter four‚ in which he develops the idea of panoramic vision. Imprisoned in their train compartments‚ European rail travelers found their vision deadened by the overstimulation the foreground supplied (close up‚ everything blurs at high enough speeds)‚ and the spectator loses the ability to make sharp distinctions between disparate objects
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Public transport can be defined as a system of vehicles such as buses and trains which operate at regular times on fixed routes and are used by the public . In Malaysia ‚ the number of vehicle on the road has been increased in every year . It shows that the public now is affordable to have at least a motorcycle as their daily transport rather than use the public transport. The public should not use the public transport because the risk of being the criminal victim will increased ‚ the people need
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In the 16th century‚ one of the Four Great Classical Novels was written by Wu Ch’êng-ên‚ Journey to the West: Monkey also sometimes known as just Monkey. The significance of this novel is because the Four Great Classical Novels of Chinese history greatly influenced the development of Chinese literature and culture. The graphic novel‚ American Born Chinese by Gene Luen Yang is directly connected to Journey to the West: Monkey and helps readers better understand the story through a general theme about
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it’s predecessors. The train station sheer size is noteworthy. Standing taller than most of it’s neighbors‚ Penn Station was also a block and a half long facing Seventh Ave. In the lower left hand corner of Figure 1‚ the viewer can see that the train tracks enter under the train station and post office adjacent. The placement of the tracks under the buildings‚ logically makes the most sense in the city. There was no way that at the time of construction could five plus train tracks fit on the street
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mythological creature. It was first appeared in the novel called Xi You Ji (Journey to the West). As the legend begins‚ the Monkey King is born from the earth and known as the stone monkey. Then he entered a cave which other monkeys are not brave enough to get into. The stone monkey was the only one to do so and they declared him King. Day by day‚ he feared that he would soon die and began a quest. It was on this journey that he learned the secrets of Martial Arts and immortality. At the same time
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short stories you have studied In this essay‚ I am going to discuss about the presentation and important of location in two of the short stories of Katherine Mansfield that I have studied. The two stories are "The Garden Party" and "An Indiscreet Journey". In "The Garden Party"‚ we have the Sheridan’s Family who live in the upper class side of an English Country. They are very high-class‚ educated‚ wealthy and always having a peaceful and happy life. They lived in a beautiful home with garden‚ tennis
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places to go. In most stories‚ a train station can give readers a feel of a transition occurring in the story. The isolated train station reflects upon Jig feeling lonely‚ while in her current situation. The train station creates a fork in the road for Jig and the American. The railroad tracks are the physical paths that must be chosen to make the big decision. The physical path of tracks would represent a path of life. While the American and Jig are waiting at the train station‚ a moment of suspense
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