EXECUTIVE SUMMARY Consumer behaviour is the study of how individuals‚ groups and organizations select‚ buy‚ use and dispose of goods‚ services‚ ideas or experiences to satisfy their needs and wants. The emerging costumer trends play an important role in analysing the marketing opportunities. A consumer buying behaviour is influenced by cultural‚ social and personal factors. The consumer passes through five stages of the buying decision process: Problem Recognition‚ Information Search‚ evaluation
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BRAND PERSONALITY & CONSUMERS Brand personality is the way a brand speaks and behaves to its consumers. A brand’s personality is like a set of human characteristics that one would associate with the brand‚ which allows their consumers to relate. Customers are more likely to purchase a brand if its personality is similar to their own as it gives the opportunity for consumers to make a connection with a particular brand. A brand’s personality stems from a companies understanding of their market
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The Samsung Group: The Samsung Group is a multinational conglomerate corporation headquartered in Samsung Town‚ Seoul‚ South Korea. The Samsung Group comprises numerous international affiliated businesses‚ most of them united under the Samsung brand including Samsung Electronics‚ the world’s largest technology company by sales; Samsung Heavy Industries‚ the world’s second largest shipbuilder; Samsung Engineering was ranked 35th‚ Samsung C&T 72nd in a 2009 ranking of 225 global construction firms
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utilitarian product for all the consumers. * In cases where a high end refrigerator is bought it is also to satisfy the esteem need of the consumer. By buying a high end product at a premium price the consumer would like to impress his friends or relatives after being seen using a stylish and high technology product. Marketing Implications: In the case of high quality product the marketer should try to promote its products in a way such that the consumer feels that owning the product will
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Humanistic Theory and Trait Theory My research was comparing the Humanistic Theory and Trait Theory. Humanistic Theory is based on the ability for individuals to be able to uniquely diverse with our own prospective on life. It evaluates how an individual’s choice can affect their decision making and how the decisions can take a positive or negative effect to the conclusion of that choice. It also focuses on how we allow others to manipulate us into believing what our self worth is‚ if we are capable
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Psychological drivers of Consumer Behaviour 2.1. Motivation 2.1.1. Hierarchy of needs 2.1.2. Means-end chain 2.2. Perception 2.3. Learning 2.3.1. Behavioural learning 2.3.2. Cognitive learning 2.3.3. Brand loyalty 2.4. Beliefs and Attitudes 2.5. Lifestyle 3.0. Sociological drivers of Consumer Behaviour 3.1. Personal influence 3.2. Reference groups 3.2.1. Membership group 3.2.2. Aspiration group 3.2.3. Dissociative group 3.3. The family 3.4. Social class 3.5. Culture 4.0. Consumer Decisions Making process
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European Lifestyles An Essay in Consumer Behaviour Introduction 3 Cultural and acculturation 3 Enculturation and acculturation 4 Cultural change processes 6 Generation Y 6 Generation X 7 Baby Boomers 7 New Reality 8 Lifestyles and European Culture 9 What are social classes 10 Lifestyle profiles of social classes 10 Conclusion 12 Introduction In order to explain the importance of the aspect of lifestyle behaviour we need to see how purchasing behaviour is affected lifestyle and culture
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Business Administration II Consumer Behaviour Consumer Behaviour Project Constantin Rusu 2nd Year‚ Business Administration‚ Group 1 “Alexandru Ioan Cuza University”‚ Iasi‚ FEAA TOSHIBA Business Administration II Consumer Behaviour Table of Contents TOSHIBA Business Administration II Consumer Behaviour Chapter 1. Introduction The brand that is subjected to the following study is “TOSHIBA”. The study consists of a qualitative research using primary sources
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Introduction: This report will explore the consumer behaviour in general along with men’s buying attitudes towards clothes shopping and the bases for market segmentation and how these might be used in Men’s clothing market Part1: Consumer Behaviour Men are notorious for being reluctant shoppers‚ preferring to browse stores where they can indulge their hobbies or interests‚ rather than look for clothes. (Mintel) According to research almost two in five men do not enjoy shopping for clothes
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CHAPTER 2 – MOTIVATION MOTIVATION 1. NEEDS- Why do consumers do what they need to do? 2. MOTIVATION- is the driving force within individuals that compels them to action. Motivation (in consumer behaviour)- what leads the consumer to search‚ but‚ consume and dispose of products. 3. GOALS- What do consumers want to achieve? i.e. desired ends 4. LAYERS OF REASONS: means-end-analysis NEEDS Need- any human requirement Type of Need Definition Example Application Innate aka biogenic
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