References: A‚ Capehart (2009) Elements of salesperson control: an organization theory perspective; Journal of business & Industrial Marketing‚ vol 24‚ no.2. I L‚ Densten (2002) Clarifying inspirational motivation and its relationship to extra effort; Leadership and organization Development Journal‚ vol 23‚ no.1. J W Jlocum (1986) Career stages approach to managing the salesforce; Journal of Consumer Marketing‚ vol 3‚ no.4. L J Mullins (1985) The process of Motivation; Indistrial
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Marketing is basically selling and advertising. Estimating what price consumers are willing to pay for a product and if the firm can make a profit selling at that price‚ is an example of a production activity. Marketing can provide needed direction for production and help make sure that the right goods and services find their way to interested consumers. Customer satisfaction is the extent to which a firm fulfills a consumer’s needs‚ desires‚ and expectations. Marketing encourages the development
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Hong Kong Baptist University Department of Management BUS 2210 Organizational Behavior 2012-2013 (Semester 1) Course Outline |Lecturer |Contact |Phone |Office | |Mr. Sunny C. S. Yung |cssyung@hkbu.edu.hk |3411-3160 |SMC1236 | This course aims to introduce theories and concepts related to understanding people’s
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The debate on selling Organs Patients on a waiting list for organ transplant live under tremendous emotional stress‚ physical limitations‚ continuous medical care‚ and in some cases‚ under daily medical attention. Family members and close friend are also affected by watching their love one day-after-day live with limitations and medical needs that a simple pill can’t fix. Furthermore‚ the financial medical hardship creates even more unwanted stress. So it’s easy to see why family members would be
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Company Selling/Customer Service Jardine Cycle & Carriage was a leading distributor of motor vehicles in Singapore. So successful had its efforts been in developing the market for its flagship brand of Mercedes Benz cars that parallel importers entered the market to compete for a slice of the pie. C&C had tried to counter the parallel importers through various means such as negative advertising‚ withdrawal of warranty services and discrimination against Mercedes that were not purchased from the
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to sell their inventory as quickly as possible. The faster inventory sells‚ the sooner cash comes in. Inventory turnover‚ measures the number of times a company sells its average level of inventory during a year. A fast turnover indicates ease in selling inventory; a low turnover indicates difficulty. A value of 6 means that the company’s average level of inventory has been sold six times during the year‚ and that’s usually better than a turnover of three times. But too high a value can mean that
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markup based on cost could be used to calculate cost‚ selling price‚ dollar markup‚ and percent markup. Pick a company and explain why it would mark up the goods based on cost rather than on selling price. Explain how the formula for markup based on selling price could be used to calculate cost‚ selling price‚ dollar markup‚ and percent markup. Pick a company and explain why it would mark up the goods based on selling price rather than on cost. Give an example of markup based on selling price.
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SALES PRE-APPROACH The preapproach step includes all the information-gathering activities salespeople perform to learn relevant facts about the prospects‚ their needs‚ and their overall situation. Then‚ on the basis of this information‚ salespeople plan their sales presentations‚ selecting the most appropriate objective for each call. Customer Research The sales rep should learn everything possible about the prospective customer’s business—its size; its present purchasing practices; the location
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more than 20‚000 volunteers. Oxfam often deals with humanitarian disasters that are beyond the scope of its resources. In these cases‚ the organization provides aid by mobilizing an international lobbying staff that has contacts with key agencies based in other countries‚ governments in the affected area‚ and the United Nations. In 1996‚ Oxfam opened a Web site to provide information about its efforts to supporters and potential donors. The Web site included detailed reports on Oxfam’s work‚ past
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training for them to understand the code of ethics as they may not know how to follow the ethical standard in some situation. In the training lessons‚ they will face some ethical dilemma‚ this gives them a guideline to handle it when they face in the selling process. Besides that‚ sales managers must ensure that their salespeople are aware of their legal responsibilities. They must provide
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