Case Analysis Southwest Airlines and Gary Kelly Oscar A. Anzaldua Davenport University Southwest Airlines Company is a well-known low-cost American airline that offers excellent customer and employee service. As of 2009 Southwest is the largest airline company in the world that carries the most number of passengers and it is the third largest passenger fleet of aircraft among the world’s commercial airlines. It also boasts the highest number of customers than any other airlines in the United
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Southwest Airlines’ Seven Secrets for Success What’s the airline-industry jargon for unconventional wisdom? Southwest Airlines. By some estimates‚ the country’s major carriers have consumed perhaps $100 billion in capital during the past decade‚ but Southwest Airlines continues to be profitable. It’s been in the black for 33 consecutive years and‚ last week‚ for the 127th consecutive quarter‚ it paid a modest dividend. Its balance sheet‚ with about $3 billion in cash on hand and $600 million
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Transformational Leadership In today’s healthcare system‚ effective leadership is essential to improving and reaching organizational outcomes. A leader is someone with the ability to influence others but‚ an effective leader uses positive strategies to inspire employees to work towards the same goal. Leadership in nursing requires a constant effort to motivate others to become part of the organizational transformation. This can be achieved using a transformational leadership style with
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Two dominant leadership styles are transactional and transformational leaderships. Transactional Leadership: Attempts to create employee satisfaction through negotiation for levels of performance that is “bartering” for desired behavior. It focuses on making certain that the required conduct and procedures are implemented. The use of negotiation is barter to achieve the desired outcomes results in a dynamic relationship between leaders and employees in which reactions‚ conflict and crisis are
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Southwest Airline Strategy Implementation Executive Summary An analysis of Southwest Airlines strategic controls has been conducted in order to determine if these controls match‚ and or enhance‚ the companies design and strategy. The company structure‚ culture‚ and human resources have been taken into consideration. What was found‚ was that Southwest has a strong culture‚ which ties most of the strategies together. Supervisors and employees work side by side‚ which promotes trust and understanding
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SOUTHWEST AIRLINES Presented by: Allan Abutin Rick Boone Peter Bond Bethany Lam Phuong Nguyen A. EXECUTIVE SUMMARY Southwest Airlines has been serving its customers since 1971 and has focused its business on convenience‚ customer service and low-cost flights. From the outset‚ the two founders were dedicated to success and the company has taken many steps since then to accomplish this. Through the use of technology‚ strategic placement of travel routes and keeping the business person
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Disruptive and sustaining technologies – the difference Disruptive technologies are technological innovations which‚ as their name suggests‚ disrupt the status quo. They may displace existing technology‚ or introduce an entirely novel concept to society. The digital camera and the telephone are two examples of disruptive technologies. Developing and marketing such technologies requires skill and some financial backings‚ as consumers may initially be wary of such technologies before adopting them
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An Analysis of Transformational Leadership BSP045 Work Psychology B010898 Cheng Chen Introduction Since the early 1980s‚ there has been an explosion of interest on transformational leadership among scholars and managers. It is shown with evidence that the desire and effectiveness of transformational leadership style are universal (Den Hartog‚ et al.‚ 1999‚ and Bass‚ et al. 2006). This leadership style‚ as its name implies‚ is a process which tends to change and transform individuals (Northouse
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Summary: Southwest Airlines has been making changes over the past few years that helped them become the largest low-cost carrier in the United States. Most other airlines have been struggling to make it through this economy‚ but Southwest has found a way to thrive. The airline has dropped their prices and eliminated fees for extras that have allowed them to fill up most flights. One cost they continue to struggle with is offsetting the increasing fuel prices. This has caused some airlines to merge
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Overview and Background. Southwest Airlines‚ since the beginning has struggle and fight to get in the airline business. Starting with Dallas‚ Texas. Southwest had to fight to stay at Love field airport‚ when all the airlines moved to the new Airport of Dallas-Fort worth International airport. Winning this battle gave Southwest the opportunity to get all the customers they wanted‚ from the near downtown airport‚ instead of driving 15 miles for the new airport‚ pay for expensive parking and having
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