Unit 1 1.1 People communicate to share ideas‚ information‚ desires‚ socialise‚ ask for help‚ ask questions‚ provide encouragement‚ give instructions‚ share experiences and opinions. 1.2 To develop positive relationships in the workplace effective communication is essential. To deliver an acceptable level of care you need to be able to build up confidence with the client. You need to be able to determine their needs and preferences. Understanding different methods of communication enables you
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Definition/ Explanation Product development Where a company bases a product to make a different product. For example Mars have made milkshakes based on the Mars bar. Brand extension Where a company uses their brand name on different products to increase the profit margin. For example Hugo Boss could put their logo/name on a watch and customers would still pay more money for their product. Diversification Is where they take a product into a new market. It is a slight risk as the company may not have
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Multimedia Technology Multimedia Technology By: Vishal Bharti Assistant Professor(CSE) Unit‐1: Basics of Multimedia Technology h l Multimedia: The term multimedia comes from the Latin words “multus” which means “numerous” and “Media” means “middle” or centre. In other words we can say that multimedia means “Multiple Intermediaries” or “Multiple Means”. The multiple means by which one can perceive information are: 1. Text (e.g. books‚ letters‚ newspapers) ( g ‚ ‚ p p ) 2. Images and graphics(e
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Emmanuella Gyapong BTEC Diploma in Business 90 Credits Unit 1: Business Environment Introduction In this assignment‚ I will elaborate on the points of view of the various stakeholder groups such as customers‚ community‚ trade union‚ government‚ employees and others. I will also explain about what the stakeholders are trying to achieve by influencing the purposes of the organization. The organizations that I will be elaborating on are marks and spencer and Oxfam and I will sate their aims and objectives
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Unit 01 Assessment: Understanding the Organisation Question 1. Describe the products and services of a commercial‚ a public and a third sector organisations in your local area. Commercial: this is often known as a private sector and includes organisations | Such as retail‚ hospitality‚ and leisure. the commercial sector is motivated towards | making profit and increase profit‚ attract new customers and build on existing | Relationships. customer service focuses on sales and after sales
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unit 1 review question: 1. what are the qualities associated with HR that help an organizzation gain a sustainable competitive advantage? sustainability of the resources‚ of the labor force. HR is also associated to the issues of strategic management. 2. distinguish between training and development employees Training is a planned effort to help employees to learn about skills and behavior that are related to their job while development is the knowledge and skills acquired by employees that
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UNIT 1: Roles‚ responsibilities & relationships in lifelong learning 1.1 Explain your role and responsibilities as a teacher in lifelong learning. It is vitally important for me as a teacher to keep up to date with legislation and any changes made to legislation. I will start with explaining what the difference is between a legislative requirement and a code of practice. A legislative requirement is a duty to act according to the law as defined in an Act of Parliament and is usually enforceable
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Unit 10 Introduction to marketing research M1 Explain the context in which different marketing research methods are appropriate. Customer Behaviour In order to effectively undertake market research on customer behaviour; such as expected prices‚ how they react to certain methods of research and what kind of care do the customers expect after the purchase is made‚ it would be best to use observation along with focus groups. Surveys‚ if used‚ should be done face to face by door knocking as it is more
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Phoenix collegiate 12H Unit 1 The Business Environment Contents Task 1 Two Businesses on our door step * Types of businesses‚ purpose and ownerships of two contrasting businesses * Different stakeholders who influence the purpose of two contrasting businesses * How are two contrasting business are organised? * How the styles of organisation help them to fulfil their purposes? * Points of view of different stakeholders seeking to influence the aims and objective of two
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1. Identify four main points that would be included in a contract of employment. If possible‚ use an example contract to support your answer (feel free to obscure any confidential information). Four main points that must be included in a contract of employment are: 1. Job title and job description 2. Main place of work 3. Holiday and sick pay entitlements 4. Hours of work and salary 2a) List three key points of legislation that affect employers in a business environment. Three
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