In order to effectively evaluate the effectiveness of involving only retail travel agencies instead of a combination of travel agencies and tour operators‚ one must first examine what constitutes a tour operator and a travel agency: Tour operators are businesses that specialize in manufacturing and selling holiday travel packages for large groups. Due to the fact that tour operators operate by booking hotel rooms and creating packages in advance of the consumption date‚ they cannot cater to the
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Measuring the impact of level of customer satisfaction on company revenues; Survey on Sri Lankan Travel Agencies Introduction/Rationale Customer satisfaction is a term used among many organizations and businesses; this is the level of happiness or pleasure created in a customer after selling a product or service to that customer. Most of the companies are worried about the level of the customer satisfaction that they provide for their new and existing customers. Higher the customer satisfaction
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Did Marco Polo travel to China? Have you ever told a story about yourself and each time you told that story‚ you might have changed a few details to become more suitable? On the other hand‚ have you ever told a story and left out several parts of it because you overlooked the details since it was not that interesting or funny to you‚ so you did not see it fitting to express it to others? Then eventually‚ people start wondering‚ did your story truly happen. Well‚ this is what happen to Marco Polo
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Asiatravel.com 1 Table of Contents Section Greetings from Team Cerebration About NUS Business School Cerebration 2009: Our Case Sponsors Cerebration 2009: Strategic Partner SPRING Singapore Cerebration 2009: Competition Structure and Format Cerebration 2009: Targeted Timelines Instructions: Round 1 (Executive Summary) Instructions: Round 2 (Making the Business Plan) Case study: Asiatravel.com Page # 2 3 4 5 6 7 8 9 10 Asiatravel.com 2 Greetings from Team Cerebration Thank you for
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1. What are the difference between travel agents‚ such as Orbitz‚ and travel searcgh engines suxh as Mobissimo? * Then there are the base differences around business model - OTA’s are retailers that charge cards and supply services. OTA (the retailer) owes their livelihood to the punter‚ to the customer. The person they get their money from is the consumer making a booking. OTAs build loyalty through deal hunting‚ sales‚ customer service‚ customer contact and building unique product. Meta-search
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PLANNING THE SITE: The planning phase of site building is the foundation for great website. It is the blueprint for designing form‚function‚navigation and interface. Planning means defining the site’s goal. The objective of a customized website is to 1.Speed up the interactive process 2.Reduce human intervention to a minimum 3. Save time 4. Make buying and selling through the site cost-effective The aim of the planning stage is to provide for quick application development and deployment
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Hotel booking process design & usability Travel UCD – February 2003 HOTEL BOOKING PROCESS DESIGN & USABILITY REPORT Alex Bainbridge Travel UCD FEBRUARY 2003 Travel UCD - consultants in travel and hospitality website design http://www.travelucd.com © Travel UCD Limited 2003. All Rights Reserved. 1 Hotel booking process design & usability Travel UCD – February 2003 1 COPYRIGHT ........................................................................................
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Mitsui Travel is an independent and privately owned full service travel agency‚ which specialized in assisting customers who are planning to travel to Japan (Mitsui Travel 2014). Located in Sydney since 1977; Mitsui offers variety of Japan-related pre-planned tour packages‚ ski packages‚ rail pass‚ and accommodation. However‚ the major aspect of Mitsui’s service lies on its flexibility and expertise in terms of building a personalized itinerary for individual and family who plan to travel to Japan
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Let me talk about my favorite website‚ Sina. I guess you’ve heard something about it coz it is the largest Chinese-language website. Definitely‚ it’s pretty popular in china. I like this website so much primarily because it’s very informative and entertaining. It offers loads of information like the latest world news‚ changes in the financial market‚ reports about sports events and blockbusters. And it gives us the newest stories about the showbiz‚ you know‚ the movie stars‚ famous singers and TV
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Case study Digital Economy Buying travel on-line: choosing a strategy for the internet age Internet technology is revolutionising the $100 billion global market for travel booking. This case explores the changes and the uncertainty. It raises the question of which strategic route to choose when developing a strategy‚ especially for smaller travel companies. Travel agencies and package tours For much of the past 50 years‚ many travellers have used independent travel agencies to book their tickets and
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