HOSPITALITY STUDY NOTES Working in a socially diverse environment: * Hospitality means the friendly welcoming and entertainment of guests when you work in the hospitality industry‚ you are a representative of the organisation‚ and of the country. * Overseas visitors form their impression of a country by the way there are treated during their travel in their accommodation and the restaurants and cafes they visit. * You need to be able to convey the warmth and friendliness of welcome and
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8. three main types of hospitality operation: Johnston has proposed the concept of three main types of hospitality (industry) operations based on the hospitality exchange process: product processing operations‚ customer processing operations and information processing operations. Most activities are a combination of all three‚ albeit in different proportions. An accommodation operation is for example predominantly a customer processing operation‚ with very little product and information processing
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day to day interaction with all healthcare workers. Hand hygiene contributes significantly to keeping patients safe regardless if the patients are humans and animals. Washing hands is a simple‚ inexpensive‚ and an effective action to prevent the spread of microbes that cause healthcare associated infection. The most common transmissible disease in any hospital‚ dental‚ or veterinary cleaning is Staphylococcus aureus. The task of proper hygiene in-between patients’ care enhances patient safety
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practice "Oral Hygiene for adults with Dementia" -Introduction- The purpose of this essay is to discuss a clinical skill or nursing action by referring to the nursing and allied health literature to explain and support evidence based practice. The skill I wish to examine is the practice of oral hygiene for adults with dementia in residential aged care facilities. In this essay I aim to provide the reader with adequate references to support the best practice for oral hygiene for people with
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Hygiene or maintenance factors as highlighted by Mullins (2008) are connected with parts of the job which are expected to be present. For example: Working conditions‚ salary‚ interpersonal relations. These factors are seen as extrinsic according to Robbins & Judge (2009) and serve to prevent dissatisfaction. Mullins (2008) highlights that the absence of these hygiene factors result in dissatisfaction. The second factor as part of the theory; motivators or growth factors‚ are concerned with: recognition
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1.1 Personal hygiene means the cleaning and grooming of the external body to make sure the skin‚ nails and hair are in a good condition. This is done to keep the body and hair clean and free from dirt‚ odour and infections. After eating‚ drinking‚ coughing‚ sneezing‚ sweating and elimination of urine and excrement the body needs cleaning to prevent infection‚ discomfort and odours. From maintaining a high standard of personal hygiene an individual feels clean‚ presentable and comfortable. Through
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Unit 1: The hospitality Industry THE SIZE‚ SCOPE AND DIVERSITY OF HOSPITALITY INDUSTRY The scope of the hospitality industry refers to the range of businesses that provide services and facilities. The hospitality economy is one of the country’s key industries with huge growth prospects in jobs. In employment terms‚ restaurant are easily the largest sector‚ closely followed by a pubs‚ bars and club with the hotel sector growing more slowly‚ and the contract food service sector holding steady .
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known for a lot of things‚ amazing sweet tea‚ good barbeque‚ but have you ever thought about southern hospitality? No‚ it isn’t one of Ludacris’s albums‚ well‚ not in this sense anyway. Southern Hospitality to me is defined as people being willing enough to volunteer their time‚ homes‚ churches‚ etc to the community‚ or even country. Tennessee in particular is well known for their southern hospitality‚ and willingness to volunteer. We’re called the Volunteer State because in the War of 1812 and the
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The Tradition of Southern Hospitality “Southern hospitality… not a tangible thing‚ but an attitude which has been ingrained in southerners forever…” Bee Jackson. Bee Jackson states southern hospitality in perfect truth. Just as a bee’s instinct instructs the bee to concoct honey‚ so the culture dictates the hospitality of the south. I believe that the Gospel‚ taught from the pulpits of the many southern churches‚ inspires this hospitality. My southern experiences fill my mind with memories
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have positive impact which may lead to bring revenue to the organization. Therefore‚ maintaining quality service is important to have a success of an organization. In this essay‚ Hong Kong Disneyland (HKDL) will be taken as a sample in service industry‚ to see how design‚ capacity and queuing management will improve the organization’s performance. Hong Kong Disneyland Resort combines with amusement park and two hotels. It is owned by a joint venture company‚ Hong Kong International Theme Parks
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