the Bad of Online Banking With the onset of the Internet technology‚ there are a lot of things that you can take advantage of. You can do your shopping online‚ do business transactions‚ and even do your banking. Online banking has set a revolution in how business is done. Not only would you benefit from personal banking but doing your business transactions online proved to be very beneficial too and can save you a lot of time and money. But just like in all things‚ online banking has its advantages
Premium Bank
Reassessing Impacts of MDGs in Nigeria A Global Partnership for Development was adopted by 189 nations‚ signed by 147 heads of state and governments during the UN Millennium Summit in September 2000. Bill Gates has called them "the best idea for focusing the world on fighting global poverty that [he has] ever seen." The signing of the partnership was the beginning of the process towards the establishment of Millennium Development Goals (MDGs). Nigeria was among the countries to establish an
Premium Millennium Development Goals United Nations Poverty
Impact of IT on the Banking Sector This presentation analyzes the performance of major banks in terms of productivity and profitability in the pre and post e-banking period. Under the regime of banking sector reforms‚ IT Act of 1999 gave new dimensions to the Indian banking sector. IT has created transformation in banking structure‚ business process‚ work culture and human resource development. It has affected the productivity‚ profitability and efficiency of the banks to a large extent. The
Premium Bank
Creating Customer Satisfaction And Profitable Value Chain With E-commerce In Rural India A case based approach Sanjeeve Verma1 ABSTRACT We live in a world increasingly propelled by technological change. The thrust lies in a quest to make our lives better‚ simpler and more productive through electronic commerce (or E-commerce). Agriculture in India has been identified as one of the great promises of e-commerce; the high level of fragmentation present in the supply chain‚ large volumes traded‚ and
Premium Agriculture Value chain
BACHELOR OF ART BUSINESS STUDIES COURSE OF STUDY: RESEARCH PURPOSE OF RESEARCH: PROJECT RESEARCH AREA OF RESEARCH: THE IMPACT OF OPERATION OF RISK IN BANKING ASSIGNMENT: SUBMISSION OF PROJECT WORK CHAPTER ONE Email:hamsasons@yahoo.com CHAPTER TWO LITERATURE REVIEW Introduction This chapter reviews relevant literature on Standard Chartered Bank Ghana Limited‚ the Ghanaian Banking Industry‚ Regulation and Basel II‚ and Operation Risk Management (ORM). Standard Chartered Bank Ghana Limited Standard
Premium Banking Operational risk Bank
As the Chief Executive Officer of Sierra Lighthouse Hotel Freetown‚ I’ve been provided with an Organisational Performance and Customer Satisfaction equation: Consumer Expected Quality - Organisational Actual Quality = Customer Perceived Quality EQ > AQ => Dissatisfaction EQ = AQ => Mere Satisfaction AQ > EQ => Delighted Customer An Organization Performance includes multiple activities‚ that help in establishing the goals of the organization‚ and monitor the progress towards the target
Premium Strategic management Customer Hotel
INTRODUCTION TO THE STUDY Customer satisfaction is defined as the measurement of how a company’s products or services meet or surpass its customer’s expectations. It is also a measure of how the customer perceives the way the company’s representatives dealt with his or her needs. Customer satisfaction plays an important role in determining the likelihood of an organization’s success and profitability over the long term. It is an important way of business to develop customer loyalty that in turn builds
Premium Automotive industry Automobile Mahindra & Mahindra Limited
Traditional banks offer many services to their customers‚ including accepting customer money deposits‚ providing various banking services to customers‚ and making loans to individuals and companies. Compared with traditional channels of offering banking services through physical branches‚ e-banking uses the Internet to deliver traditional banking services to their customers‚ such as opening accounts‚ transferring funds‚ and electronic bill payment. E-banking can be offered in two main ways. First‚ an
Premium Bank
and reliable customer service of these businesses and the importance of customer service in different businesses. Sainsbury’s: 1. Online shopping Sainsbury’s provides online service to the customer so the customer can do online shopping on the internet. Sainsbury’s also provide delivery service to the customers who do online shopping. Sainsbury’s will make sure all the products delivered on time to make the customer feel happy. This is good for the customer because the customer don’t need to
Premium Customer service Customer Sainsbury's
Asking each and every customer is advantageous in as much as the company will know everyone’s feelings‚ and disadvantageous because the company will have to collect this information from each customer (National Business Research Institute‚ 2009) Customer satisfaction has been a subject of great interest to organizations and researchers alike. The principal objective of organizations is to maximize profits and to minimize cost. Profit maximization can be achieved through increase in sales with
Premium Profit Factor analysis Customer service