Technology solution for promoting e-banking in bangladesh EXECUTIVE SUMMARY E-business has been continuously growing as a new industry during the last decade(Van Hoeck‚ 2001). The banking industry has been leading this trend in recent years‚and now all banking transactions completing through internet applications is sometimes called e-banking. Some key issues addressed in the recent literature about the e-bankinginclude: customer acceptance and satisfaction‚ privacy concerns‚ profitability‚ operational
Premium Bank Online banking
ABSTRACT This study was designed to assess the customer satisfaction in Loreland Farm Resort in terms of their service with their guests. This research aims to develop and enhance the service and avoid complaints in Loreland Farm Resort. It also aims to know the demographic profile of the respondents wherein they can identify the majority type of respondent (e.g. gender‚ age‚ location‚ occupation‚ reservation type and knowing the resort). The researchers provided questionnaires for the guests
Premium Customer Customer service Customer satisfaction
Employee Satisfaction can lead to Customer Satisfaction and Improved Financial Performance There is a direct link between employee satisfaction and both Customer Satisfaction and Improved Financial Performance. As report by Leader Values‚ illustrates this relationship. (Written by Josh Greenberg‚ President of AlphaMeasure‚ Inc. 2004. Link: http://www.leader-values.com/Content/detail.asp?ContentDetailID=950) Researchers have undertaken numerous studies to look at the connection between customer
Premium Organizational studies and human resource management Employment The Gallup Organization
CUSTOMER SATISFACTION ON THE PRACTICES OF THE HOTELS/INNS AND RESORTS IN THE FIRST DISTRICT OF ILOCOS SUR A Thesis Proposal Presented to The Faculty of Graduate School University of Northern Philippines Vigan City In Partial Fulfillment of the Requirements for the Degree Master of Business Administration By: VIVENCIO C. PERALTA JR. 2011-2012 CHAPTER 1 THE PROBLEM Introduction Throughout history
Premium Customer Service system Service
The Effectiveness of the Quality of Service by Gokana‚ Ramen and Teppan to Customer Satisfaction A thesis that is purpose to ; Mr. Orlando To partial fulfilment of the requirement for completing methodology Subject Created by: Hendra (014201000032) International Business 2010 Class 2 Chapter 1 I. Introduction Effectiveness is the capability of producing a desire result. When something is deemed effective‚ it means it has an intended or expected outcome‚ or produces a deep‚ vivid
Premium Customer Customer service Effectiveness
attack and cyber terrorism; causes and effects of cyber – crime on banking‚ transaction and reputation; finally it will also look at the measures in place to help reduce cyber- crime activities. Types of cyber crime Various types of cybercrimes have been discussed in the literature and have also been experienced by bankers and other financial institutions. Notable worldwide cybercrimes common in developing countries including Nigeria and Ghana are hacking‚ data theft‚ spreading virus or worms‚ fraud
Premium Crime Fraud Computer crime
Consolidated Banking Sector of Nigeria: Rhetorics or Realities J. David Agaba and M.S. Tenuche Department of Political Science Kogi State University‚ Anyigba Abstract: This paper interrogates the implications of the global economic meltdown on the Nigeria Economy within the framework of a consolidated Banking sector. It investigates the ability of the Nigerian financial sector to withstand the challenges of the global economic meltdown in the face of the current crisis facing the banking sector. W e argu
Premium Economics Bank Economy
The customer satisfaction of Win Nyi Naung Teahouse Content Terms of References 2 Introduction 2 Methods 3 Body of the Report 3 Conclusion 13 Recommendations 13 References 14 Timeframe 15 Appendices 16 Terms of references Purpose – This report aims to identify the differences and mismatches between service provider and customers‚ and analysis the problems
Premium Tea
Unsolicited sending of bulk e-mail is referred to as: (a) Stalking (b) Spam (c) Phishing (d) Cyber fraud 2.INFLIBNET is an Autonomous IUC of: (a) University of Kerala (b) CSIR (c) UGC (d) Gujarat University 3.Internet‚ Cell Phones or other devices are used to send or post text or images intended to hurt or embarrass another person is called : (a) Cyber terrorism (b) Spam (c) Phishing (d) Cyber-bullying 4.Daisy wheel printer is a : (a) Non-impact printer (b) Thermal printer (c) Impact- printer (d) Page printer
Premium Contract Accounts receivable
APPRAISAL OF THE ECONOMIC IMPLICATION OF ELECTRONIC BANKING IN NIGERIA BANKS (A CASE STUDY OF DIAMOND BANK PLC NIGERIA) CHAPTER ONE 1.1 BACKGROUND OF THE STUDY Before the emergence of modern banking system‚ banking operation was manually done which lead to a slow down in settlement of transactions. This manual system involves posting transactions from one ledger to another which human handles. Figures or counting of money which should be done through computers
Premium Bank Online banking Electronic commerce