the business of banking. BO s.2: • "banking business" means the business of either or both of the following- (a) receiving from the general public money on current‚ deposit‚ savings or other similar account repayable on demand or within less than the period specified in item 1 of the 1st Schedule of BO or with a period of call or notice of less than that period; (b) paying or collecting cheques drawn by or paid in by customers; BO s.16: • "banking license" means a banking license A person
Premium Bank Money Banking
Ü Introduction In recent years‚ the impact of E-Commerce (EC) on supply chain (SC) has caught considerable attention. Many companies in the supply chain engage themselves in the field of EC to pursue benefits. This report is authorized by the CEO and focuses on the improvements brought in by EC in SC. In the first section‚ it gives a brief overview of the supply chain management (SCM) and EC concepts; in the second section‚ it discusses the benefits offered by EC such as convenient information
Premium Supply chain management Inventory
Chapter 5: Creating Customer Value‚ Satisfaction‚ and Loyalty GENERAL CONCEPT QUESTIONS Multiple Choice 1. ________ are adept at building customer relationships‚ not just products; they are skilled in market engineering‚ not just product engineering. a. Profit-centered companies b. Customer-centered companies c. Production-centered companies d. Sales-centered companies e. Promotion-centered companies Answer: b Page: 119 Difficulty: Easy AACSB: Reflective Thinking 2. The
Premium Customer relationship management Marketing
SERVICE QUALITY AND CUSTOMER SATISFACTION IN PUBLIC AND PRIVATE UNIVERSITIES IN TANZANIA Kayita Sulaiman
Premium Higher education University
THE IMPACT OF EXCHANGE RATE FLUCTUATION ON MACROECONOMIC PERFORMANCE IN NIGERIA CHAPTER ONE INTRODUCTION 1.1 BACKGROUND OF THE STUDY This study is designed to examine the causes of exchange rate fluctuations and their impact on the Nigerian economy since there is scarcely any country that lives in absolute autarky in this globalised world. The economies of all the countries of the world are linked directly or indirectly through asset or/and goods markets. This linkage is made possible through
Premium Foreign exchange market Currency Inflation
[pic] Project Report on Gyandoot Vs E-Mitra Submitted to Prof. Kavitha Ranganathan Prof. Subhash Bhatnagar In partial requirements of the fulfillments of the course Digital Inclusion for Development Chetan Jajoria|Rohit Raj|Suresh K Introduction Many governments all over the world are today embarking on an ambitious e-governance projects aimed at bridging the digital divide between the rich and poor as well as the urban and rural citizens. However a closer look at the statistics
Premium Project management
The impact of IT in efficiency and effectiveness of banking sector in Sri Lanka THE INFORMATION TECHNOLOGY AND ITS IMPACT IN EFFICIENCY AND EFFECTIVENESS OF THE BANKING SECTOR IN SRI LANKA (WITH REFERNCE TO PEOPLE’S BANK AND PLC COMMERCIAL BANK PLC IN SRI LANKA) AUTHOR: M.R.M. FAZMEER 2005/2006 FMC SOUTH EASTERN UNIVERSITY OF SRI LANKA What is information technology? The study or use of computers and telecommunications for storing and sending Information (Oxford dictionary‚ 2003) “The information
Premium Bank
` CUSTOMER CARE AND CUSTOMER SATISFACTION IN HOTELS A CASE STUDY OF SHERATON HOTEL BY NATUHWERA CHRISTINE 07/U/13737/EXT SUPERVISOR: MR. TIBAINGANA ANTHONY A RESEARCH REPORT SUBMITTED TO MAKERERE UNIVERSITY IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF THE AWARD OF A DEGREE OF BACHELOR OF COMMERCE JULY 2011 DECLARATION I‚ Natuhwera Christine hereby declare that customer care and customer satisfaction in hotels is entirely my own original work and has never been presented
Premium Customer service
CHAPTER ONE INTRODUCTION This project focuses on the poverty profile in Nigeria‚ the foreign aids given to the nation to help alleviate poverty and how it affects the economic development of Nigeria. According to the World Bank website‚ “poverty is hunger. It is lack of shelter. Poverty is being sick and not being able to see a doctor. It is not being able to go to school‚ not knowing how to read‚ and not being able to speak properly. Poverty is not having a job‚ and is fear for the future‚ and
Premium Poverty Development aid Aid
RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND MOBILE BANKING ADOPTION IN PAKISTAN Abstract With the emergent of new technology especially mobile technology as given new direction with respect to its corporate usage. Mobile banking is one of new way of banking with the emerging technology adopted by banks around the globe. The purpose of this research is to identify the key factors of mobile technology adoption which influence customer satisfaction in Pakistan. Questionnaires are used to
Premium Bank Online banking Factor analysis