became available for ordinary people‚ and travel agents provided a required service. A travel agent would find a convenient flight in the printed schedules‚ which were published by individual airlines‚ and call the airline reservation agent to make a booking. At a later time‚ the airline reservation agent would call back to confirm the booking‚ or to propose an alternative flight‚ if no seats were available. The airline paid the agent a fixed amount of commission for the booking. The airline business
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The attacks of September 11‚ 2001 on our country was one of the most tragic and deadly days in our history. It brought a country together and the American strength of freedom and unity became a battle cry. After the dust had cleared‚ the questions came about that asked‚ how could this have happened? Were there not security and intelligence infrastructures and policies in place? Where did these failures occur? Will our country be vulnerable going forward? The events of 9/11 brought a large
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are not. Since the early 1960s when John F. Kennedy started the first group of air marshals‚ they have been on domestic and international flights. Air marshals ride in plain sight‚ wearing regular clothing as other passengers to blend in with the rest of the population. But‚ they do carry a weapon on board to diffuse any hostile actions that may occur on a flight. They are appropriately trained on how to spot these potentially dangerous situations and how to react appropriately by using the necessary
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metaphor of a enormous bird with spread out wings. The building’s most striking profile‚ based on two converging steel arches 120 meters long and 40 meters high. The building is most obviously expressive of a bird‚ symbolizing flight with even more dynamism than Saarinen’s TWA terminal in New York‚ the two main arches coming together at the bird’s beak. Calatrava insists this was not its origin: "I never thought of a bird‚ but more of the research that I am sometimes pretentious enough to call sculpture"
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fact that it‚ unlike even the largest known carriers will not be overloaded spending on outdated technology and equipment. Below are the technical advantages on which the choice of the leadership: Advantages of aircraft: Single-aisle aircraft B737-800 and A320-200 are extremely popular among airlines; This type of aircraft has established itself as an extremely versatile‚ moreover‚ their setup is often made easier than setting up wide-body aircraft. B737 is available in different variations‚ most
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Learning objectives • Provide a brief overview of flight catering • Identify the periods of crucial development concerning the industry • Understand the implications of the historical development of on-board food service • Identify the key trends in the airline industry C H A P T E R 1 • • • • Introduction to flight catering Flight Catering • • • • • 2 Introduction It is possible to dine in five-star luxury while travelling at 600 miles per hour‚ six miles above the surface of the
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first-rate customer service and lowest – simple‚ single – fare @ I£ 98‚ compared to I£ 208 full fare and I£ 99 discounted fare offered by competition‚ Aer Lingus and British Airways. Ryanair Executives believe that Aer Lingus and British Airways’ flights are typically 60-70% full on the Dublin-London route‚ which means that the Average Revenue earned per available seat is 60-70% of the total revenue. Also‚ the total number of air passengers is 0.5 million compared to 0.75 million rail and ferry passengers
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THE BOEING COMPANY: STRATEGIC AUDIT I. CURRENT SITUATION A. Current Performance Boeing performance has been outstanding for the past few years. Their Return on investment rose from three percent to 6 percent from 1998 to 1999‚ but it did drop to five percent in 2000. In 1996 Airbus claimed 42% of the market share‚ while Boeing had 64%. Boeing is looking at falling below the 50% mark. Boeing’s profits have been doing quite well. They have risen drastically in the past few years‚ which can be seen
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don’t care about anything else except for a hot topic. The truth really does not mean anything to them. This we notice in all the cases that the media jumps to wrongful conclusions‚ such as the Richard Jewel case and the Olympic bombing and the TWA flight 800 that blew up over New York. The media jumped to numerous conclusions that had us lost. Do you think these people worry about what fund raiser Michael Jordan attended and about what Shaquille O’Neal did on Thanksgiving for the needy? No. They
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New Product: More flexible travel schedule‚ intermediate product‚ in-flight service‚ product design‚ food and beverage service. Price: Domestic Pricing People: * Customers- JFK-LAX attracted some of the most influential and glamorous travelers. * People who place high value on comfort and international travel. * Employees Inside AA: Sales personnel‚ ticket and reservation agents‚ terminal staff‚ pilots‚ flight attendants‚ ground crew. * Employees outside AA: travel agents‚
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