1. Introduction The service concept is critical and central in managing service operations. It has become increasing important in defining what the corporations are selling and the customer buying or using. It can be used to design and improve the services. “The service concept is something that is more emotional than a business model‚ deeper than a brand‚ more complex than a good idea and customers and creates a business advantage.” (Johnston.R and Clark.G‚ 2008) The selected service organisation
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----------------------------------------------------------- Accounting Concept and Conventions In drawing up accounting statements‚ whether they are external "financial accounts" or internally-focused "management accounts"‚ a clear objective has to be that the accounts fairly reflect the true "substance" of the business and the results of its operation. The theory of accounting has‚ therefore‚ developed the concept of a "true and fair view". The true and fair view is applied in ensuring and
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Norm Violation The social norm that I chose to violate was to go into an elevator and instead of turning around and facing the door upon entering; I had my back to the door and faced the other people in the elevator. In normality a person enters an elevator‚ pushes the button for their desired floor and turns to face the door to avoid eye contact with strangers‚ and prepare to exit the elevator. The reason I choose to violate this particular social norm was because I’ve never seen anyone else
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genuinely agree with the norm. Ultimately‚ this becomes false consensus or unintentional encouragement to those males who exemplify the masculine image and may result in a perpetuation of belief that the inappropriate behaviors are seemingly congruent with expected social norms. Research indicates the leadership practices within a school potentially have a
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Introduction A personal and/or cultural value is an absolute or relative ethical value‚ the assumption of which can be the basis for ethical action. A value system is a set of consistent values and measures. A principle value is a foundation upon which other values and measures of integrity are based. Those values which are not physiologically determined and normally considered objective‚ such as a desire to avoid physical pain‚ seek pleasure‚ etc.‚ are considered subjective‚ vary across individuals
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Dr. Kenneth Hoffman Sociology 200-302 2 January 2013 The Effects of Social Norms on Society In a world where routine is dominant and change is difficult to adhere by‚ social norms have become major assets for a smoothly functioning day. With the experiment of breaking normative behavior I wanted to do something subtle yet startling. Sometimes the smallest changes in behavior receive the toughest adjustments. First impressions have a strong influence on a person’s relationship with someone
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Present value is where the value on a set date of a future payment is discounted to reflect the time value of money and other factors. This can also apply to a series of future payments. Present value calculations are commonly utilized in business and economics to provide a way to compare cash flows at different times. Present value can be described as the current worth of a future sum of money or stream of cash flows given a specified rate of return. (http://www.getobjects.com) Future cash flows
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The concept of “we learn something new every day” is not just a saying but is a saying‚ which holds truth. We learn something new in school‚ our careers‚ our daily lives‚ and in the world. Some of our learning may change our behavior or our way of thinking. To fully understand the concept of learning‚ let us look at an in-depth knowledge‚ which will be addressed in the following: describe the concept of learning‚ distinguish between learning and performance. Last I compare and contrast the conceptual
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Concept‚ nature and significance of management 1) Nature‚ concept and significance of management 2) Functions and principles of management 3) Development of management thought MEANING AND DEFINITION OF MANAGEMENT Management is the process by which a co-operative group directs action towards a common goal. By Joseph Messie To manage is to forecast and plan‚ to organize‚ to command‚ to coordinate and to control. By Henri Fayol Management is the art of knowing what you want men
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Design concepts in architecture: the porosity paradigm Sotirios D. Kotsopoulos 129 Franklin Street‚ # 203‚ Cambridge‚ Massachusetts 02139‚ USA; e-mail: skots@alum.mit.edu Abstract: Presented is a paradigm of how a design concept can be converted into a system of production rules to generate designs. The rules are expressed by the means of shape grammar formalism. The paradigm demonstrates how porosity a concept transferred from biology‚ medicine and organic chemistry was implemented by architect
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