Customer Satisfaction in Health Care Services Abstract The study was conducted to assess customer satisfaction at Aga Khan University Hospital. Pricing‚ facilities & professionalism were gauged and analyzed using a questionnaire survey method involving 101 customers. While the focus was convenience sampling‚ snow ball sampling was also used. The following were the results. Keywords: Health Care services‚ customer satisfaction Health care‚ Hospital service satisfaction
Premium Customer service Sampling Male
The Crowding-Out of Private Health Insurance: An Economic Analysis of the Obama Administration Health Reform Gabriel A. Valenzuela ECO 313 (Section 03) Grand Valley State University Abstract This paper presents and evaluates some of the changes currently taking place in today ’s healthcare environment. In particular‚ it focuses on the current Obama Administration Health Reform‚ and how the economic theory of crowding-out is exemplified in its practice. The paper articulates
Premium Health care Health insurance Medicine
purchased the employees time‚ the employer has a proprietary right to ensure that the time purchased is used as efficiently as possible.”(Cranford 6) Many people have a problem with employees having to choose between their job and their drugs. For example what if the person is hooked and cannot do anything about their addiction. Should the person have to live with no means of income because of their addiction? It is a difficult question to answer. Addicts are people who have needs like anyone else
Premium Employment Drug addiction
increases a person’s heart rate. Two variables factored in are: Coffee the independent variable and Heart Rate the dependent. Confounding or lurking variables in the study are (1) the amount of coffee consumed‚ (2) physical activity of patients prior to providing sample‚ (3) age range of patients‚ and (4) pre-existing medical conditions of patients. The data is measured at an interval level. The sample for this study is 15 patients from a local health care facility waiting room. The population
Premium Health care Rooms Health care provider
6143 Two Wheeler Industry Fundamentals still attractive; valuations...... Over the years the two wheeler sector has played a key role in a country like India where majority of population lives in rural or semi-urban areas without adequate transportation facilities. The Indian two wheeler market with an annual domestic sale in excess of 9mn units is 2nd largest globally and accounts for 75% of the total domestic automobile industry sales volume and that clearly demonstrates the popularity of two wheelers
Premium Automotive industry Volkswagen Group General Motors
Malia Thao Business Entities‚ Laws‚ and Regulations Paper Bus415 Shenia C. Kirkland‚ Esq May 17‚ 2011 Every business has rules and regulations that must be obeyed and respected. These laws are made up not to restrict business from running the way they want to but to keep equality and safety as a priority. In our modern age the safety and equality of all individuals are held as first priority and in order to protect everyone rules and regulations are made in order to ensure safety. Another
Premium Strategic management Management High school diploma
Perspective on Health Care: New to Health Care HCS/212 January 28‚ 2013 Perspective on Health Care: New to Health Care "Medicinal discover‚ it moves in mighty leaps‚ it leapt straight past the common cold‚ and give it us for keeps." -Pam Ayers Since I was a little girl‚ I always have had a fascination in the dental field. I was one of those rare people‚ who throughout my life always enjoyed going to the dentist. I was enrolled in Palomar Dental School and was scheduled to start the dental
Premium Health care Medicine Health
Health and Safety Executive Health and safety regulation... ... a short guide Health and safety regulation .... .... a short guide Why this guide? The Health and Safety Commission (HSC) conducted a review of health and safety regulation in 1994. It found that people were confused about the differences between: ❋ ❋ ❋ guidance; Approved Codes of Practice (ACOPs); and regulations and how they relate to each other. This document aims to explain how each fits in. It is for employers and self
Free Occupational safety and health Law Employment
Health Care Industry Carrie "Shellie" Cobbs Health Care Administration Capstone HCS 449 John Weiss September 13‚ 2014 Health Care Industry The health care industry is an environment that is competitive and expensive. To be a patient receiving care the urgency is high and at a very critical point to trust a team of strangers with your care possibly even your life. On the other side of that coin‚ treating and interacting with patients is a part of the health care industry because providing care does
Premium Health care Health economics Healthcare
Course Description This course provides a broad overview of the United States health care system. The historical evolution of the business of health care is examined. The student will explore management concepts and workforce opportunities within the health care industry. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website
Premium Health care Health insurance Medicine