Zakir ALI ALAMI Yakult’s Operation Management Process: Research Activities Part A: Background Information Questions 1) What is Yakults corporate philosophy? Ans: Yakult ’s greatest goal is to bring smiles to faces everywhere. The global corporate philosophy of the Yakult Group is: "We contribute to the health and happiness of people around the world through pursuit of excellence in life sciences in general and our research and experience in microorganisms in particular. 2) What type
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Performance here is defined as the degree to which an operation fulfils the five performance objectives at any point in time‚ in order to satisfy its customers. A polar diagram can be used to see how well the 5 dimensions of performance of the operation meet requirements of the market. It is unlikely that for any operation a single measure of performance will adequately reflect the whole of a performance objective. Usually operations have to collect a whole bundle of partial measures of performance
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rework due to defects. Typical Results from Lean Conversions: Lead Time Reduction‚ Productivity Increase‚ WIP Reduction‚ Quality Improvement‚ Space Utilization. Where has Lean been successfully implemented? Manufacturing: Automotive‚ Industrial Products‚ Furniture‚ Textiles and Apparel‚ Printing and Packaging‚ Consumer Products‚ Service Industries‚ Military‚ Healthcare. The Basic elements of lean production: Increase flexibility-> flexible resources: Multifunctional workers; perform more than one job;
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Techniques for Building Relationships Your first strategy to building a strong customer relationship could be to make every customer interaction count. Don’t take a single customer for granted. Each and every interaction with a customer is a gift and should be valued. You can achieve that by setting up a focus group made up of loyal customers. A focus group can be a vital tool to getting into the mind of your customers and knowing their needs. Another strategy is to really listen to customers
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Meghraj and Vedwal Rajendra Kumar (2002)‚Design And Development of low cost durable improved cookstove using pre-casted hollow cement bricks‚ an unpublished B.E.(Ag) thesis submitted to C.T.A.E.‚ Udaipur. 3. Sevda‚M.S. and Jhajharia Deepak (1999)‚”Performance evaluation of different type of improved cookstoves” an unpublished BE(Ag) thesis submitted to CTAE‚Udaipur. 4. Prasad Rajendra(1982)‚Consortium Study of improved Chulha‚an unpublished B.E(Ag) thesis submitted to Sukhadia University‚Udaipur 5
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J PROD INNOV MANAG 2010;27:143–160 r 2010 Product Development & Management Association Success in Global New Product Development: Impact of Strategy and the Behavioral Environment of the Firm Ulrike de Brentani‚ Elko J. Kleinschmidt‚ and Soren Salomo ¨ Product innovation and the trend toward globalization are two important dimensions driving business today‚ and a firm’s global new product development (NPD) strategy is a primary determinant of performance. Succeeding in this competitive and
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Business systems that have been hacked Student’s name: Professor’s name: Course title: [Pick the date] Introduction The concept of technological environment is considered to be the most dramatic force in today’s time‚ which has been shaping our destinies in a continuous fashion. Technology has released wonders in all the fields possible and has greatly been affecting mankind‚ whether be it robotics‚ medical science‚ miniature electronics or businesses engaged in the online market
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Company products Wrigley Vietnam (WVN) has been running its business in Vietnam’s confectionery market for nearly 20 years and now is recognized as a Gum market leader. Specifically‚ it exploits in the chewing gum & candy categories with the well-known brands such as Doublemint‚ Cool Air and Extra gum & Sugus candy. However‚ its gum takes account for around 90% sales contribution in total. Therefore‚ this paper would only seek to focus on operational aspects of WVN’s chewing gum. 1.2 Customers a)
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Customer Relationship Management Report Ritz Carlton Table of Contents Title Page Introduction ----------------------------------------------------------------------------- 3 Literature Review----------------------------------------------------------------------- 3 Methodology------------------------------------------------------------------------------ 4 Critical Analysis------
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Nightclubs may measure Customer Satisfaction and how the industry may add business value and create competitive advantage by using Six Sigma model – The “Breeze” Nightclub case study.” By Kostas E. Sillignakis CONTENTS PAGE INTRODUCTION 1.0 THE “BREEZE” NIGHTCLUB CASE STUDY 2.0 MANAGEMENT SYSTEM DESIGN 2.1 ROLES AND RESPONSIBILITIES 3.0 THE TRANSFORMATION PROCESS MODEL 3.1 OPERATIONS MANAGEMENT CYCLE 3.2 FUNCTIONS AND PROCESSES 4.0 CUSTOMER SATISFACTION IN NIGHTCLUB INDUSTRY 5.0 PRODUCT & SERVICE ATTRIBUTES
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