ATTRITION IN BPO INDUSTRY: A SURVEY REPORT Abstract The BPO industry is undoubtedly considered as one of the biggest fields of employment in India and stands number two worldwide after Philippines. However‚ it is facing a phenomenal increase in attrition rate which is the biggest challenge. The current attrition rate is 55 %. (Source: 13 Oct‚ 2011‚ The Financial Express) as compared to the last year of 51%. Nasscom‚ in a report said that that the outsourcing industry is expected to face a shortage
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Psychologists use a variety of research methods to study behavior. Case Study‚ Correlation and experiment are some of the many research methods used by psychologists. Although these methods are frequently used and have certain advantages‚ they also have a fair share of disadvantages. Case Study is a research strategy in which one or more individuals is studied in depth in order to reveal universal principles of behavior. In other words‚ psychologists study the individual (case) in great depth
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Quantitative Research Methods Quantitative means quantity which implies that there is something that can be counted. Quantitative research has been defined in many ways. It is the kind of research that involves the tallying‚ manipulation or systematic aggregation of quantities of data (Henning‚ 1986) John W. Creswell defined quantitative research as an inquiry into a social or human problem based on testing a theory composed a theory composed of variables‚ measured with numbers‚ and analysed with
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Business Research Methods Define the distinctions between primary‚ secondary‚ and tertiary sources in a secondary search A primary source is one that is original. An example of a primary source is the recently published results of a new study. Primary sources are the work of the only the author. When using a primary source‚ it is usually contemporary with the research being examined. A primary source is without interpretation. Examples of secondary sources would include newspaper articles‚ newscasts
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Available ONLINE www.vsrdjournals.com VSRD-IJBMR‚ Vol. 2 (2)‚ 2012‚ 38-46 RESEARCH COMMUNICATION RESEARCH COMMUNICATION Money : Does It Really Affect Hotel Employee’s Performance As A Motivational Factor !!! 1 Sunil Panwar* and 2Nitin Gupta ABSTRACT Money is the most obvious Motivational factor for starting level hotel employees‚ whether it is in the form of pay or some other kind of remuneration. Everyone wants to earn fair wages and salaries‚ and every employer wants their employees
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Within the discipline of psychology‚ there are several perspectives used to describe‚ predict‚ and explain human behavior. Describe three major psychological perspectives and name at least one leading theorist for each. One major perspective for psychology is the psycho-dynamic perspective‚ this is the approach that is most popularly associated with the discipline and nature of psychology for the past century. It was used by none other than Sigmund Frued‚ who was trained in neurology‚ and developed
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Criminologists research methods 1 Running head: HOW CRIMINOLOGISTS STUDY CRIME How Criminologists Study Crime Ronnie Shepherd Criminology 321B Criminologists research methods 2 HOW CRIMINOLOGIST STUDY CRIME Criminologists have many different exploratory methods to gauge criminal behavior‚ character‚ disposition‚ and social circumstances of criminal offenders. The comprehension of these studies
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Mixed Methods as a Means to Overcome Methodological Limitations of Qualitative and Quantitative Research Recent meta-analyses about mixed method studies (cf. Bryman 2005) have shown that qualitative and quantitative methods are often combined in ways which lead to unrelated research results. One reason for this could be the fact that the ongoing discussions surrounding Mixed Methods still fail to address important methodological issues referring to the methodological limitations of both qualitative
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Teaching Research Methods: Learning by Doing N. Alexander Aguado University of North Alabama “I hear and I forget. I see and I remember. I do and I understand.” — Confucius ABSTRACT This paper outlines ways to structure a research-methods class so that students gain a practical knowledge of how research is done. Emphasis is placed on data collection‚ using statistical software‚ and writing up results. Included in this article are several assignments and exercises that‚ when combined‚ work
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Business Research Methods Part I Team A QNT 561 July 16‚ 2012 Business Research Methods Part I Electronic books are becoming more popular because it offers portability‚ flexibility‚ larger capacity‚ and affordability. Barnes and Noble recognize the need to evaluate this change and therefore conduct a business research to determine the best approach to modify the business strategy. The learning team will determine an appropriate business research method to conduct a survey. The survey will
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