Product Elements D NI S VS E The food in this branch was top notch and would certainly belong to the Jollibee branches of higher quality. Service was also quick and easily accessible. It does not stop in the counter as staff goes around the restaurant for them to attend to your needs as well. This is not too common in QSR’s that I’ve been to. 2) Price D NI S VS E Prices in this Jollibee branch were just enough to show for its quality. It can go as low as 39 pesos to around 150 pesos
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Providing customer service Since our restaurant can exists only because of customers‚ and in particular repeat customers who voluntarily choose to return here and spend their money and time to our food‚ beverage and service. Without our customer we don’t have a restaurant‚ they are the only reason we are here. As a result‚ taking care of our customers is our highest priority‚ in fact a privilege‚ never an interruption. At our restaurant the customer always comes first. b. Dealing with customer complaints
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Cowgirls Steakhouse will be fun‚ country style restaurant that serves southern comfort food. It will be located right in the heart of Austin‚ the capital of Texas. The goal of the restaurant is to make every guest experience a great and exciting one and to serve good quality food at an affordable price. It will be a great place for almost any occasion because we will accommodate big parties and provide excellent service while making the experience memorable. The atmosphere of Cowgirls Steakhouse
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Customer focus Customer satisfaction and loyalty are two important indicators for business. If organizations can meet customer expectations‚ it only can help improve customer satisfaction but not loyalty. However‚ if the quality can exceed customer expectations‚ it can help improve and sustain customer loyalty. There are tremendous practices for performance excellence in terms of customer focus. For example‚ identify different customer groups and understand their needs‚ create an organizational culture
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Be a Smart Customer According to an article which was published in USA Today in 2010‚ it reports that the United States is one of the fattest nations in the world and about two-thirds of people are overweight or obese. As we all know‚ consuming too much high-fat food is a cause of why people are obesity; fast food is one kind of it. Since some people believe that fast food restaurants sell high-fat food causes them obese‚ they choose to sue fast food restaurants instead of changing their dietary
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your client has engaged your team to solve. For that problem‚ identify the overarching business process. Explain the current‚ or ’AS-IS ’‚ state process and illustrate it with a UML Activity Diagram with partitions‚ a.k.a Swimlane diagram that the customer leverages that could be improved with the use of technologies. Refer to Figure 3-6 of your text for a sample Swimlane diagram. Business Solution Proposal – taking the ’AS-IS ’ model from section 2‚ elaborate on how technology will be utilized to
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Review Question 1. Service personnel must be aware of the degree of social distance desired by their customers. Explain 2. As a restaurant manager‚ your attention is called by a server to a booth of four men who are talking loudly‚ using profanity‚ and appear to be belligerent. 3. Your restaurant is located near a high school.Recently‚ several of the students who are patrons have been throwing ice and wadded paper napkins at each other. What should you do? 4. Eye contact is particularly
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technology that surrounded the hotel‚ from the Wi-Fi connection both in the public area and in the bedrooms and the docks in the bedrooms are just the highlight of the avant-gard technology that the Aloft is driving. AC 1.1 Discuss reasons for using customer service policies in your business organisation. Aloft London Excel does anything that the guest can sense and will become part of his/her experience
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PEST ANALYSIS RESTAURANT MARKET Aims of the Presentation To explain the meaning of a PEST analysis. To identify and analyse external factors that affect the restaurant industry. To conduct original research into PEST factors. Task 4 Assignment: Develop a marketing mix for a new/existing chocolate or soft drinks product. Task 4: Conduct a PEST analysis‚ which analyses the external factors‚ which affect the market for your product/service. Grading Criteria: AO4 Explain
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this assignment Naranj Restaurant which is one of the most distinguished restaurants in Jeddah. All those who like the eastern Syrian style‚ it would draw their attention the moment they see its façade decoration. The design looks quite flexible allowing for two accesses to the interior space. The main door is a very wide wood and glass door divided into two parts‚ one with steps for walking people and other with a ramp for strollers and people with special needs. The restaurant attracts visitors of
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