------------------------------------------------- Information System & Operations Management | FEDEX Case 1. List the business processes displayed in the video. A business process is defined by an addition of activities; step in production and tasks related to one another conducted to accomplish a specific organizational goal and produce a product or service for specific customers. Collecting: FedEx’s agents pick up packages at customers’ house and get them to a sorting center. Sorting:
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Five Types of Information Systems Information systems are constantly changing and evolving as technology continues to grow. Very importantly the information systems described below are not mutually exclusive and some (especially Expert Systems‚ Management Information Systems and Executive Information Systems are can be seen as a subset of Decision Support Systems). However these examples are not the only overlaps and the divions of these information systems will change over time. At present there
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Types of management information systems INTRODUCTION : Management information systems are essential for the modern day organizations to make decisions based on facts that are analysed in an intelligent way‚ thus using information technology to have a competitive edge. There are different types of management information systems at different levels of an organization : Transaction processing system (TPS) - for operational level of the organization e.g. cash counters ‚ ATMs ‚ EFTPOS ‚ Scanners etc
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A) The different types of information systems at Western Chemical are: a. Operations support systems These include: i. Transaction processing systems Transaction processing systems are used to process business transactions. Western Chemical uses the internet and an electronic commerce website to capture data and process sales and order data as well as update inventory data. ii. Process control systems These are systems used to monitor and
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ARE THE STRATEGIC USES OF INFORMATION SYSTEMS AND ALSO THEIR CHALLENGES " TABLE OF CONTENTS DESCRIPTION PAGE NUMBER SUMMARY 3 INTRODUCTION 3 STRATEGIC INFORMATION SYSTEM-GENERAL DEFINITION 4 KEY FEATURES OF THE STRATEGIC INFORMATION SYSTEMS 6 INTERNET COMPETITIVE INTELLIGENCE 6 PORTER ’S COMPETITIVE FORCES MODEL AND STRATEGIES 7 BASIC WAYS TO GAIN COMPETITIVE ADVANTAGE 7 CHALLENGES OF INFORMATION SYSTEMS 7 BENEFITS OF USING INFORMATION SYSTEMS IN BUSINESS 9
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Case 1.1 : FedEx 1) List the business processes displayed in the video. The first step is to pick up the package at the customer’s and to scan it. Therefore‚ the employee ) inform FedEx than the package is under FedEx’s responsibility. The second step is the transport of the package by truck for instance to a hub (or sorting center). In the third step‚ the package will process in the sorting center. The package is going to progress in a long and complex net of conveyer belts. This is called
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which involve the use of information technology to gain an illegal or an unauthorized access to a computer system with intent of damaging‚ deleting or altering computer data. Computer crimes also include the activities such as electronic frauds‚ misuse of devices‚ identity theft and data as well as system interference. Computer crimes involve activities of software theft‚ whereas the privacy of the users is hampered. These criminal activities involve the breach of human and information privacy‚ as also
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FedEx Corporation Operating Segments and Companies Basically‚ FedEx is divided into four segments and 11 operating companies. The segments consist of FedEx Express Segment‚ FedEx Ground Segment‚ FedEx Freight Segment‚ and FedEx Freight Segment. The 4 segments and 11 operating companies are as shown chart below: FedEx Services Segment FedEx Freight Segment FedEx Ground Segment FedEx Express Segment FedEx Services FedEx Freight FedEx Ground FedEx Express FedEx Global Supply Chain Services
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that only the Internet could offer customers the convenience of browsing a selection of millions of book titles in a single sitting. The design of the business model is such that technological innovation drives the growth of Amazon.com to offer more types of products at significantly lower prices. Among its many technological innovations for customers‚ Amazon.com offers a personalized shopping experience for each customer‚ book discovery through Search InsideThe Book‚ convenient checkout using 1-Click
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June 23‚ 2013 Information Use Paper Information can be used in an assortment of ways in today’s business world. Companies can use it to track profits and losses while others use it to forecast future industry trends so they can make informed decisions about what markets they should focus on. According to Opara (2003) “Information is the life blood of modern organizations.” Without this information‚ organizations would be making uninformed decisions. Information flows in a circular
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