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    Table of Contents Introduction/History…………………………………………………………….……………….1 Competitive Advantage…………………………………………………………………………2 Environmental Analysis - SWOT…………………………………………………………………………………….4 - BCG Matrix………………………………………………………………………………7 - PESTLE…………………………………………………………………………………..9 - Porter’s 5 Forces……………………………………………………………………....11 Conclusion……………………………………………………………………………………...13 Bibliography…………………………………………………………………………………….14 Introduction "Viacom’s

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    I. Introduction Creativity is regarded as the major contributor to an organization’s competitiveness. However important creativity is‚ there has been a general problem in the management of creativity. Amabile (1998) claimed that most management impeded creativity in the name of evaluation‚ control and productivity. Managers often referred creativity to the imaginative approach people adopt in problem solving but ignored the importance of expertise and motivation. It is especially significant that

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    Aravali Institute of Management Knowledge Management Term Paper Topic: Knowledge Management and Organization Behaviour (Tracing the interrelationship) Submitted To Mr. Prithwi T. Banerjee Faculty‚ AIM Submitted by Group No. 4 Harshad Vyas Om Prakash Suthar Bhawani SinghRathore Amit Mathur Gourav Rathi Abstract Organizations are collections of interacting and inter related human and non-human resources working toward a common goal or set of goals within the framework of structured relationships

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    “Tacit Knowledge” versus “Explicit Knowledge” Approaches to Knowledge Management Practice by Ron Sanchez Professor of Management‚ Copenhagen Business School and Linden Visiting Professor for Industrial Analysis‚ Lund University Contact information: Department of Industrial Economics and Strategy Solbjergvej 3 - 3rd floor DK 2000 Frederiksberg‚ Denmark email: sanchez@cbs.dk Abstract This paper explains two fundamental approaches to knowledge management. The tacit knowledge approach

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    Strategy and Management George Stonehouse‚ Jim Hamill‚ David Campbell‚ Tony Purdie ANALYSIS OF THE GLOBAL MACROENVIRONMENT 5 Learning objectives After studying this chapter students should be able to: * describe the nature of the macroenvironment; * define and distinguish between continuities and discontinuities in the business environment; * explain

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    Motorola Extends Use of Open Text ’s Livelink COMPASS System Provides Enterprise Collaboration and Knowledge Management Chicago‚ Il - 2003-06-09 - Open Text™ Corporation (Nasdaq: OTEX‚ TSX: OTC)‚ provider of Livelink®‚ the leading collaboration and knowledge management software for the global enterprise‚ said today that Motorola‚ Inc. (NYSE: MOT) is expanding its use of Livelink as its central knowledge repository and platform for collaboration. Livelink helps Motorola improve collaboration and access

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    of recommendations. In addition‚ by linking the recommendation system directly into the inventory management system Netflix was able to recommend more in-stock movies. In 2006 new releases represented less than 30% of total rentals. Overall‚ the recommendation system was able to reduce the cost of building the DVD library and provide a better subscriber experience. Both were key competitive advantages. 2. Netflix prioritized technology projects based on underperforming yet high-value processes

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    to maximise organisation profit. Classicists theorist assumes that business environment and organisation behaviour are predictable‚ planning are essential to predict future market changes and to prepare strategic plan to adopt to the changes. Rational analysis and objective decisions allows achieving long-run successes and avoid failures. The Evolutionary approach – more fatalistic approach‚ seeing the business environment as a jungle in which the main aim of an organisation is to survive by being

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    Customer knowledge management via social media: the case of Starbucks Alton Y.K Chua and Snehasish Banerjee Abstract Purpose – The purpose of this paper is to analyze the extent to which the use of social media can support customer knowledge management (CKM) in organizations relying on a traditional bricks-and-mortar business model. Design/methodology/approach – The paper uses a combination of qualitative case study and netnography on Starbucks‚ an international coffee house chain. Data retrieved

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    Universal Computer Science 3:8‚ August 1997 Information Technology for Knowledge Management Uwe M. Borghoff Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: borghoff@grenoble.rxrc.xerox.com Remo Pareschi Rank Xerox Research Centre‚ Grenoble Laboratory 6‚ chemin de Maupertuis. F-38240 Meylan‚ France E-mail: pareschi@grenoble.rxrc.xerox.com Abstract: Knowledge has been lately recognized as one of the most important assets of organizations

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