------------------------------------------------- MỤC LỤC LỜI CẢM ƠN NHẬN XÉT CỦA GIÁO VIÊN HƯỚNG DẪN NHẬN XÉT CỦA GIÁO VIÊN PHẢN BIỆN DANH MỤC HÌNH – BẢNG BIỂU DANH MỤC CÁC TỪ VIẾT TẮT PHẦN MỞ ĐẦU 1 CHƯƠNG 1. CƠ SỞ LÝ LUẬN 4 1. CƠ SỞ LÝ LUẬN VỀ MARKETING 7 1.1 Marketing 7 1.2 Marketing dịch vụ 10 2. LÝ THUYẾT VỀ MỨC ĐỘ THỎA MÃN CỦA KHÁCH HÀNG 11 2.1 Khái niệm về sự thỏa mãn 11 2.2 Tầm quan trọng của việc thỏa mãn khách hàng 12 2.3 Các khía cạnh thỏa mản khách hàng 13 2
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MO Seminar Group One Mr Adeloye David Oluwabusayomi Ms Ahn Youn Jin Ms Akagi Maki Mr Al Hinai Ibrahim Salim Mohamed Mr Aleksandrov Krasimir Mr Anastasiadis Alexandros Mr Arunrat Pira Miss Babet Ioana Miss Banjongtam Mantakarn Miss Beltran Prieto Maria Miss Bencini Federica Miss Boontosang Chanunya Mr Boragno Luca Miss Bradbury Daryl Miss Brobbey Adwoa Miss Burilova Petra Miss Cairns Sinead Miss Cerlini Magda Ms Chaipoon Kwanhathai Miss Chan Chon-In Miss Chancharern Kochakorn Mr Chatzigrigoriou Anastasios
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Since Qin dynasty‚ China had been controlled by the centralized power harshly. This kind of centralized rule and political integration made China to be a flourishing country in the world‚ especially in the Qing Dynasty‚ the last feudal society. Kangxi’s style of government can be summarized in to two words: diligent and prudence. From 1644 to 1722‚ the country was dominated by Kangxi and moved toward greater political integration and centralization. Just like Kangxi said in his self-portrait
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UNIVERSIDAD DR. JOSÉ MATÍAS DELGADO ESCUELA DE INGENIERÍA INDUSTRIAL MERCADEO 0 ING. GUILLERMO MATTA Tema: Plan de Marketing para un local de café “La Maison du the” PRESENTAN: Joya Galán‚ Liliana Salinas Ríos‚ Graciela Angelina San Salvador‚ 19 de junio de 2010 Índice Resumen Ejecutivo........................................................................................................................................ 1 Planeación estratégica de la compañía ................................
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Christina Kompanijec English 200 Argumentative essay: draft four If asked which cognitive ability you would miss the most if it were taken away‚ the majority of people would respond with the obvious choices of sight or hearing‚ but how many people would think about our sense of language? Language affects our lives in ways that we do not often realize. In the essay “How Language Shapes Thought” Lera Boroditsky argues that many of our cognitive abilities are enhanced‚ or hindered depending on
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sia“THE VOICE OF ASIA” Biography Early life Siti Nurhaliza was born in Kampung Awah (Temerloh)‚ Pahang on 11th January 1979. Siti is the fifth child in the family of eight siblings. She comes from a musically inclined family. Her grandfather was a famous violinist‚ and her mother was a famous local traditional singer. Early childhood From the age of 5‚ she followed her uncle to invitational shows like wedding ceremonies and dinner parties to give her exposure performing live‚ where she was
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Citations: from Sayad‚ 1991 ‚ refer to Mohand A.‚ a 21-year-old migrant in France fro m Kabylie (Algeria) Une pirogue 50 places avec un bon mo teur (voir plus b as les conseils de sécurité) n e coû te pas plus d e 3 millions de CFA (4500€) soit à peine 90€ par passag er (60.0 00CFA)
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3. SHANG DYNASTY The Chinese had settled in the Huang He‚ or Yellow River‚ valley of northern China by 3000 BC. By then they had pottery‚ wheels‚ farms‚ and silk‚ but they had not yet discovered writing or the uses of metals. The Shang Dynasty (1766-1122 BC) is the first documented era of ancient China. The highly developed hierarchy consisted of a king‚ nobles‚ commoners‚ and slaves. The capital city was Anyang‚ in north Henan Province. Some scholars have suggested that travelers from Mesopotamia
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1 Characteristic features of slang 1.1 The notion of slang Most of us think that we recognize slang when we hear it or see it‚ but exactly how slang is defined and which terms should or should not be listed under that heading continue to be the subject of debate in the bar-room as much as in the classroom or university seminar. To arrive at a working definition of slang the first edition of the Bloomsbury Dictionary of modern Slang approached the phenomenon from two slightly different
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Dominique Schnapper. Photography: a Middle-Brow Art. Trans. Shaun Whiteside. Cambridge: Polity Press‚ 1990. Chen‚ Tsai-Ying. “The Lomo Way of Taking Pictures: Snapshot Photography and Culture Industry.” Diss. National Central University‚ 2002. Print. Liu‚ Chien-Wen. “The Color Features of Lomography.” Diss. National Chiao Tung University‚ 2009. Print. Liu‚ Jian-Hong. “The World Flashing In/ Behind/ Past LOMO.” Diss. National Kaohsiung Normal University‚ 2004. Print. Lomo LC-A Big Book. St Peterburg: Lomography
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